JamesIG

hey - unfortunately there are no plans on introducing a Lifetime ISA offering at present. If this changes in the short to mid term I'll try and let you know.

Although you can't specifically add a stop loss on the same deal ticket, you can manually set up the functionality so that when the market moves down, the order will execute to get out of your position. You can also set up a 'limit' to take profit as well. Unfortunately we don't currently offer trailing stop losses on a share dealing account, but I will make sure this is submitted as feedback. How to set stop losses on share dealing Lets say you have an open position of 5000 BARC shares which you have bought at 205p. You want to sell half, or 2500 shares, if the market moves to 180, and then the other half at 165. You would simply open a new deal ticket and fill it in as follows. Stop market sell order for 2500 at 180. The GTC stands for 'good til cancel' rather than just the day order which will be deleted at the end of the trading day. ...AND a stop market sell order for 2500 (the other half) at 165 (as highlighted in yellow). How to set a limit (take profit) order As above there may be circumstances where you want to leave a take profit to average out of your trade. If we take the same example as above, where you bought 5000 BARC at 205 and you want to take profit on half at 245. Your deal tick would show the 'Limit order' GTC option (highlighted green below), to sell 2500 at 245.

Hi - please find the required info below. With the unborrowable stock you can always give us a call and we can check the underlying market to see if we can secure anything. Stockbroking only stock are generally those markets which have a small market cap, thin liquidity, and wouldn't be suitable for our leveraged offering. As a very rough rule, we're looking for £10m minimum market cap on UK stock, however other things like daily traded volume and free float levels are also important. TLOU Unborrowable and no guaranteed stops LION Unborrowable BOIL, URU, and UPL Stockbroking only

Hi - please find the reply to your question here: https://community.ig.com/t5/New-to-IG-Community/Share-Account-with-my-Husband/m-p/23066#M563

wrote: That’s a pretty helpful run down. What screenshot thing do you use? Although I am not recommending it, and would suggest that you perform a full due diligence for any software you download from a 3rd party website, the screen capture software I use is called Greenshot. Also it's worth knowing you can download and save charts using the following (on the IG new platform).

That's correct I'm afraid, due to the fact that these deal types / stops aren't available on the underlying market.

Hi - thanks for your question on share dealing and stop losses. Although you can't specifically add a stop loss on the same deal ticket, you can manually set up the functionality so that when the market moves down, the order will execute to get out of your position. You can also set up a 'limit' to take profit as well. There is a walk through of this below: How to set stop losses on share dealing Lets say you have an open position of 5000 BARC shares which you have bought at 205p. You want to sell half, or 2500 shares, if the market moves to 180, and then the other half at 165. You would simply open a new deal ticket and fill it in as follows. Stop market sell order for 2500 at 180. The GTC stands for 'good til cancel' rather than just the day order which will be deleted at the end of the trading day. ...AND a stop market sell order for 2500 (the other half) at 165 (as highlighted in yellow). How to set a limit (take profit) order As above there may be circumstances where you want to leave a take profit to average out of your trade. If we take the same example as above, where you bought 5000 BARC at 205 and you want to take profit on half at 245. Your deal tick would show the 'Limit order' GTC option (highlighted green below), to sell 2500 at 245.

wrote: Further to my previous message, if I search for the app it finds it but since the app is on the iPad the only option I have is "Update" (not "Get"). I'm not willing to erase the app from the iPad and find that I can't re-download it that iPad again. There is another way to download the app if you've previously downloaded it, and this could help as a work around. Step #1. Launch App Store Step #2. Next, tap on your profile picture at the top right corner. Make sure to sign in to your iCloud account, if you aren't already. Step #3. Tap on Purchased. Step #4. We need access to the purchased apps which are not on this device, tap on Not on This iPhone/iPad tab at the top. It will show you the list of apps which you have bought using the same Apple ID. IG Trading will be in this list. Click the cloud icon to download it. (In the screenshot below you should see the IG app if you have previously downloaded it. My IG App doesn't show because I haven't deleted it to take these screenshots).

wrote: Got a new iPad today, I tried to downlod IG trading app in App Store (Hong Kong), but it’s gone. It’s no longer available. What’s going on? It seems to me that IG trading app is only available in UK App Store. Hi - The new version 7 of the IG App is only available to download in countries where IG holds a licence. This is a new Apple rule. This means that some prospects/clients will click links to download our app and receive a generic error that ‘this app is not available in your location.’ You can see these countries in the 'hidden spoiler' section below. There are plans in place to improve this, but we have to comply with Apple’s ruling ASAP. Austria Bulgaria Croatia Republic of Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Portugal Romania Slovakia Slovenia Spain Sweden UK Iceland Norway South Africa UAE Switzerland Singapore Japan Australia New Zealand China

Hi all thanks for your feedback on this - I will make sure this is submitted via the end of month feedback report I create for senior management and our project management / dev teams

great - thanks - I've raised a ticket to our My IG team.

I'm surprised it didn't to be honest. Which link have you come from which dump you into MyIG rather than direction you to the right location? Can you please describe it, and also maybe add a screenshot to this post (as long as it doesn't contain any personal identifiable information) and I'll forward that to our dev team.

Hi - just to confirm you have gone to the following location in My IG to change your default account settings? My IG > Default Account > Set your default account > Save Preferences

Hi - unfortunately there is insufficient demand from clients to justify adding this market to our share dealing offering.

Hi - this is a feature as shown below. You may need to make the appropriate changes to your settings in the Apple Settings section. You also need to make sure the settings are correct in the IG Trading App > More > Settings > (scroll to bottom for touch ID)

Hi - when you are transferring stock out it will generally depend on the new broker you are going to. Please contact them and see how they would like to proceed. Generally they will contact us on your request to initiate the transfer.

Hi ABB Ltd actually has a few listings: Stockholm, Switzerland, and New York. The NY listing is an ADR which I believe you are looking at. This stands for 'American Depository Receipt' and is a way to allow investment in overseas companies from within the States, and consequentially quoted in USD. The rejection could have been for a number of reason. Market opening hours is the most likely, and it's worth nothing that you can only trade 14.30 to 21.00 UK time. It could also require you to sign a W8BEN if you haven't already. You can find this on a desktop computer or laptop in My IG > Settings > Dealing US Stock. Let me know if I can help further, but it may be worth calling the helpdesk to look into your account directly. Unfortunately I wouldn't be able to discuss that with you on the open Community forum.

Great question, and I completely agree. The main thing we didn't want to do with the new web trading platform was force it out quickly for our share dealing clients and force them into a user interface which is more directed at leveraged. We will of course aim for a universal design and user experience, however we wanted to make sure clients requests on share dealing specifically are met. With this in mind we are pretty much designing the UX from the ground up, whilst maintaining the basic functionality, charting etc as is currently in use. We are expecting a later summer release, however this is of course subject to change as we want this to be perfect. I hope this gives some insight.

Apologies - I have amended the link (I always seem to post a hyperlink but include a space at the end of it which causes it to break) so it should now work. If you are looking to buy shares you can enter the exact number of shares you require, you don't need to use the up / down button. When you buy shares you're not dealing on margin so can't be stopped out due to insufficient funds, and your deal ticket doesn't have the option to include a stop loss. Therefore all you need to do is input size, and order level. For example if you wanted to buy 84 shares, and the market was priced 26.30 / 26.31, you could either set your limit order to buy 84 at 26 (if you thought the market was going to come down) or at say, 26.35 (a price higher than the current market) which would execute the trade immediately. I hope this clarifies things but let me know if further assistance is required.

wrote: Why are they not providing medium term signals, which are supposedly more profitable? .I have not seen any in last 2 days.There 22 intraday signals today, but no medium term signals. This is basis the contract between IG and PIA which is periodically reviewed on an ongoing basis. We do not currently subscribe to medium term trade ideas from PIA which are currently for PIA First premium clients.

Past performance is posted here http://www.pia-first.co.uk/performance-report and I'm sure their page will be updated in due course.

wrote: Aha! I've found one company! Next question is what do I enter in those fields shown in the small popup? Is there a documentation page where I can see an explanation of how the order-type/limit-day should be used if I just want to hold the shares for a long time and not buy/sell in a day market? Hi - you will probably find the following useful as it talks you things relating to filling in your deal ticket etc for the first time: https://community.ig.com/t5/New-to-IG/ct-p/new-trader

Hi - you should be able to see this (if on a computer) in the 'share dealing' section as shown below and highlighted in yellow. Depending on how many accounts you have, and what types, the below may look different.

hi and welcome to Community. If you are new to trading I would strongly recommend you checking out the Academy training we offer, as well as a good look over our Youtube channel which may be of interest for trade ideas and education. If you are looking for longer term holdings we do offer a share dealing (stockbroking) account where you can have longer term speculations if you are looking to buy and hold for a number of years.

thanks for tagging one of us. Hope this sorts it for you , but if anyone else is experiencing this please tag myself or using the '@' symbol and then typing our names and we'll be able to look into this on a case by case basis.