JamesIG

Hi - unfortunately this isn't on our road map at present for mobile, however I will certainly submit it at the end of the month to our developer teams. However to manage expectations I wouldn't see this moving up the priority list due to other road mapped projects. The primary reason for the desktop push in the new web trading platform was due to a number of clients requesting this as the primary screen they trade from when dealing for extended periods. A mobile, however, doesn't have as significant a 'time in use' value which is probably why client demand isn't quite as prominent. EDIT: to this end if any other community members want this please note in the comments section below so I can provide greater client sentiment. Thanks

Unfortunately this isn't on our roadmap at the moment, however I shall submit it to the appropriate dev teams and the dealing desk at the end of the month.

Hi - this stock is only available on the share dealing platform I'm afraid and won't be able on leverage. This is because the market cap of this stock is below the minimum required which is £10m.

Hi - so there are minimum levels which you can invest. What specifically are you looking at trading on and via which account type? For example if this is a stockbroking deal then you'd be looking at a minimum of £8 to buy (and then £8 to sell) so therefore at a total cost of £16, you'd need a £50 investment to increase by at least 32% to even break even. The restrictions are there to stop this happening.

Hi - Thanks to for giving an in depth reply. I just thought I'd probe for a bit more information so I can best answer your question. Which market are you specifically looking at trading? Caseynotes in right in saying that market liquidity is the most important aspect when closing a deal, however there are a number of nuances which this can relate to. For example if you trade a small cap stock that trades exclusively with a market market and you are looking to sell to close, the market maker may not want to take up your sell order and in this order you won't be able to offload anything. Sometimes you may have a large position in a liquid stock however you mat not be able to close your full position at an exact level if the volume just isn't there. Sometimes, as correctly pointed out, over black swan events such as the SNB, even multinational banks pull liquidity which causes the bottom to fall out of the market and you are stuck with a position. It's also worth noting that just because on the charts a market ticks at a certain price, it won't have infinite liquidity at that price. Other times the markets may simply be closed on IG (for example you can't trade USD crypto from 10pm Friday until 8am Saturday). Guaranteed stops are certainly an option, so if you can give me a little more info about your query and hypothetical trade I'd be able to give a better answer.

Hi The book cost is the actual cost of buying the shares at the time you bought them. The market value is the value of the shares there and then at that point in time. Say you bought 100 shares at 200p per share. Your book cost is 100 x 200p = 20000p a.k.a £200 Say the market then goes to 250p per share. Your book cost is still £200 (as the price you paid for the stock hasn't changed), but the market value is now £250 I hope this clarifies things but let me know if I can help further.

Exactly that - unfortunately we don't offer the API for a Share Dealing account and we have insufficient client demand to warrant the back end work to get it set up. If this changes we will make sure to inform all clients who have shown interest in the past.

Hi - unfortunately we don't have a demo Share Dealing account which you can practice on, however the look and feel is very similar to the classic platforms. Execution is very intuitive and if you would like to have one of our sales traders on the phone when you first place a deal, or would like a walk through, please give us a call.

Hi - this should be possible in the 'edit position' section when on mobile. If you are on a desktop or laptop please give us a call and we'll be able to do this for you over the phone.

Hi all - sorry to report that the Apple Watch app has indeed gone. From a broad overview of our client base there seemed like there was insufficient use to justify the cost to develop and maintain the offering. I periodically collate all feedback submitted on IG Community, so if any other clients would like to feedback to us, please let me know.

Hi - this stock is already on the IG platform. You should be able to find this if you have a CFD or spread betting account.

Hi and welcome to IG Community. Please let me know which stock you are looking at and I will look into this for you.

Hi , and and welcome to IG Community. Feel free to ask questions to other traders or the IG Mods, post trade ideas, and discuss anything to do with the markets. If you have any feature or info you would like to see on Community drop me a note here and we can see what we can do.

Hi There is a max of 20% for limit orders from the last traded price. This is to stop accidental fat finger errors (and in some instances is due to restrictions by the exchanges themselves). If you were to call our dealing desk they should be able to get your order on your account. You can find the number to deal here >> https://www.ig.com/uk/contact-us

Hi I can certainly understand your point of view, however I believe the current platforms layout and logic makes sense. Although factors such as tax and commissions are important to remember when looking at net profits/loses, the layout of the platform supports how we currently have it set up. Let me try and explain the reasoning. The platform shows the number of shares you've purchased and the direct market average price which you have received. Shares x Average Price therefore = Book Cost. If this book cost figure automatically took into account commissions etc then it wouldn't follow on from the number of shares and average price. Further more it would only include opening commission and taxes and omit any potential closing costs. It would be far more complicated to have book cost = number of shares x average price - commission and taxes on the opening trade, but omit the closing trade costs. For this reason we quote the book cost as the book cost of the actual asset, and then allow you to take into account the commissions and taxes yourself. You can then edit this forward looking and speculative to take into account potential costs of the closing trade for a true reflection of the net profit / loss of the deal. I hope that clarifies our reasoning. EDIT: also don't feel like expressing your own opinion or asking a question would be seen as a negative on IG Community. The whole goal and aim of our forum is to provide an open and transparent area for clients to discuss trade idea, ask questions and submit feedback. All the best.

Hi On the New web trading platform you can delete your watch list by right clicking and selecting 'delete watchlist'. You can remove an individual line by right clicking > delete. On the 'classic' platform you can delete the watchlist by using the 'bin' button in the finder. You will however be unable to delete the default watchlists from IG, and also at least one personal watchlist (as shown above named 'Primary' in the finder). You can also remove each individual option via the drop down > remove button.

Hi and thanks for you suggestion. I shall make sure to pass this onto our futures desk and shares desk and see if we can give some more granular data in regards to dividends and ex-div dates / values etc. All feedback is periodically collated and if sufficient number of people request something we certainly look to try and add it. I shall try and keep you updated.

Hi thanks for your question. Although IG don't charge for you transferring shares over to us, the counter party still may charge as they'll still have administrative costs associated with the transfer (and sometimes they use this as a deterrent to leave). Unfortunately there is no way around this - it doesn't matter who initiates the transfer as both parties still will be involved in the movement. Hope this clarifies things.

Hi and welcome to the IG Community forum. There are a number of places you can get news from, however the most convenient is the 'News' section on the new web trading platform. This platform is being rolled out globally over the next few weeks so if you don't have access yet, keep an eye out. You can get live news directly from Reuters as shown below. (On the classic platform you can also navigate to 'News' under 'Tools'). You can also use the twitter feed on the right hand fly out for macro economic data releases and up to date info. We also have a whole host of information available on IG.com with a list of whats on offer here. Make sure you check back here as we post an EMEA morning call before the UK markets open, and we're looking at creating an APAC one as well. If you wanted to look here for indices news you may find stuff relating to the ASX. If not create a new thread and kick off the discussion.

Hi thanks for your question regarding how to switch between the new web trading platform and the old 'classic' platform. Thanks also to for his assistance and direction which I can see you've found useful. I'm sorry to hear that you don't like the new web trading platform. The classic platform has been an important part of clients online dealing experience for a number of years, however it is a bit of a legacy option with different functionality bolted on as/when it was required. As with all technology we have decided to update our offering with a completely new, build from the ground up, offering which should be a staple part of your online experience for a number of years to come. I understand that sometimes change takes some getting used, and although we've tried hard to accommodate and please everyone with the upgrades, I'm aware that this won't always be met for all clients. We have continued to take on board any suggestions and feedback from clients via the top right hand 'Feedback' section (on the platform), all call or email feedback, IG Community, and specific one on one sessions for those who wanted to participate in shaping the new platform. This will of course continue whilst we roll out the online offering to the wider IG client base. I would suggest having a look at a few areas which may help in the transition. Although you can currently change between the new / old platform to provide as smooth a transition as possible, there will come a point when it will be decommissioned and turned off. New platform releases Examples of how to set up your workspace Video guides FAQ's All the best and I hope this helps. you may find the following Community post useful in regards to your views on our new T&C's and Privacy notice, and if you would like one of our senior sales trades to give you a call to discuss this in more details please let me know or contact our helpdesk at a time convenient to yourself. I assure you we are not selling your personal details.

Hi and welcome to IG and the Community. I would suggest having a good read through of all the educational stuff that IG has on offer. Maybe start here with some 'introduction to trading' guides, download the IG Academy App, and also sign up to a webinar (don't worry if you can't make the exact date / time as you'll be sent a link to watch the video after the event. You may already have seen them, but the following Community pages maybe of interest. 5 places to get trade ideas from the IG Community 9 places on IG.com to find trade ideas Understand your potential risk and reward Filling in your deal ticket Placing your first trade Have any further question relating to trading? Pop a question to Community members here.

The reason you wouldn't be able to get partial fills on a SEAQ stock is because these generally won't be available on the leverage platform. This is due to a small market cap omitting them from dealing on leverage, rather than the specific stock deal type. If there is a specific stock you'd like to discuss please call our dealing deal or use the new web trading platform to double check eligibility.

Thanks for your reply - I believe there may have been some confusion on the specifics of this query. To clarify, CFD and Spread Betting: Partial fills are possible on SETSqx stock. Share dealing: Partial fills are not possible on SETSqx stock and this isn't available on the deal ticket. There are other reason an order maybe rejected, however this would require a more in depth discussion on a case by case basis. As an example if there is a large market movement or volatility and you are requesting partial fills, but the price has already moved, you're still going to be rejected. It would be best to call in this instance. In this instance it's better to use different deal conditions (such as market order or points through current).

Hi - if you are on a CFD or spread betting account you can use the advanced dealing options to get partial fills on MM and SETSqx stock. If you are dealing on a regular share dealing account or equivalent then these options wouldn't be available as you can only deal in your full size via the 'RSP' or 'Get Quote' functionality. I hope this clarifies things for you.

Hi thanks for the feedback regarding Android Wear. There isn't anything specifically on our road map at present based on lack of client demand, however I will make sure I pass this onto our mobile dev team.