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IG Account Support - MyIG Help

Log in questions, tax reports, account settings, stock transfers, account status, and payments questions should all be asked here.

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  1. Can't access my account

    Asked by dillsork,

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  2. Frozen-Why am I unable to trade this position? It's 11 AM ET and markets are clearly open.

    Asked by randalljohndennis,

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  3. New Pro Level Accounts

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  4. demo account

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  5. Understanding my margin account balance

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1,875 questions in this forum

  1. MT4 password reset

    Asked by pjstew,

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  2. Refer a Friend - not working

    Asked by MTAC_man,

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  3. On partial fills - do you get a transaction fee on each 'partial'?

    Asked by McTrucky,

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    1 answer

  4. contract note

    Asked by geofs2,

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  5. spread on stock

    Asked by Kris,

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  6. Withdrawal to Revolut

    Asked by GeofT,

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  7. Thungela Resources withholding tax

    Asked by Latius75,

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  8. Question about Trade Analytics

    Asked by mondrian,

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  9. Fund deposit using TransferWise returned for known reason

    Asked by muesli,

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  10. account is still not activated

    Asked by hatami6702,

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    5 answers

  11. Commision rebates (Professional Clients)

    Asked by mondrian,

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  12. Book cost on day of sale.

    Asked by OYYE7,

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  13. Modify Stop Loss and Take Profit

    Asked by Gerard2032,

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    4 answers

  14. Share price displayed is static

    Asked by Mike1066,

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  15. Minimum required ISA balance

    Asked by telescope,

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  16. Serbian account

    Asked by Milos,

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  17. Withdrawal to verified UK bank account

    Asked by epsilon,

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  18. PayPal Deposit/Withdrawal

    Asked by BountyBob,

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    1 answer

  19. Funding

    Asked by ANDYTKS,

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  20. account suspended

    Asked by blackjackbob,

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  21. How do i enable options

    Asked by mrbluefox,

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    1 answer

  22. Mr Mark Eaton

    Asked by marke,

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  23. Withdrawal not working

    Asked by FoopThePoofer,

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  24. Refer a Friend

    Asked by Gaby,

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    3 answers

  25. Account activation

    Asked by CarloPanta,

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  26. CREST Number required - Transfer from Global Stocks and Rewards Shareworks to IG

    Asked by Thatch,

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    5 answers

  27. Sensitive Mouse on Charts

    Asked by scc1963,

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  28. Missing data in transaction history reports

    Asked by san604,

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    3 answers

  29. News feed on Trade Charts

    Asked by Spiderfly,

    1 vote
    8 answers

  30. change bank

    Asked by Flipperbhoy,

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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