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Log in questions, tax reports, account settings, stock transfers, account status, and payments questions should all be asked here.

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1,866 questions in this forum

  1. Security Holder Reference Number (SRN) or Holder Identification Number (HIN) query

    Asked by thecusmar,

    0 votes
    1 answer

  2. I want to opne a demo acount on mt4 is it passable?

    Asked by Jazz40,

    0 votes
    1 answer

  3. how to add indicators

    Asked by tonymaclennan,

    0 votes
    1 answer

  4. Error on platform

    Asked by Marius1,

    0 votes
    3 answers

  5. How to set up a demo share trading account

    Asked by LordStewart1963,

    0 votes
    1 answer

  6. Withdrawal issues

    Asked by astrader78,

    0 votes
    3 answers

  7. Tax report

    Asked by mishutak,

    0 votes
    3 answers

  8. Suddenly cant trade the forex and show need to call to close position

    Asked by yan1006,

    0 votes
    1 answer

  9. Account showing 0 Balance, holdings disappeared

    Asked by discodisco200,

    0 votes
    1 answer

  10. How do I purchase shares with the cash I have in my IG account

    Asked by CFCSTEVE40,

    0 votes
    1 answer

  11. Commision

    Asked by VIKBIK,

    0 votes
    2 answers

  12. QR Code

    Asked by RJnasir,

    0 votes
    3 answers

  13. Direct Debit

    Asked by roeslermatthew4,

    0 votes
    1 answer

  14. Dividend payment

    Asked by Tom1303,

    0 votes
    2 answers

  15. ORDER REJECTED - EXCHANGE CHECK FAILED

    Asked by corrochio,

    1 vote
    5 answers

  16. not verified because your id is not in our approved list

    Asked by iviaxaivi,

    0 votes
    7 answers

  17. Transfer funds

    Asked by ash111,

    0 votes
    1 answer

  18. Keeping ISA Account After Moving to Australia From UK

    Asked by Monkhouse95,

    0 votes
    1 answer

  19. When will IG add 2 factor identification ?

    Asked by Guest sw89,

    0 votes
    10 answers

  20. Two Factor Authentication

    Asked by GreenWalker,

    0 votes
    2 answers

  21. Money withdrawal issue

    Asked by mariiiam,

    0 votes
    5 answers

  22. Account Activation

    Asked by Wakaba,

    0 votes
    3 answers

  23. Stocks were sold then bought on my account without my consent?

    Asked by Itsbecauseofthem,

    0 votes
    5 answers

  24. How do I verify a card that’s been lost and replaced?

    Asked by Swill084,

    0 votes
    1 answer

  25. Account not verified yet

    Asked by Soke,

    0 votes
    1 answer

  26. Account activation problems

    Asked by vickypham43,

    0 votes
    1 answer

  27. withdraw since 08 Apr 2022

    Asked by vcmet,

    0 votes
    2 answers

  28. Cannot withdrawal to aproved account.

    Asked by AlexeyUlasevich,

    0 votes
    11 answers

  29. I keep getting told I may be subject to extra fees?

    Asked by Itsbecauseofthem,

    0 votes
    3 answers

  30. Problem in funding my account. Waiting for 2 weeks

    Asked by gokhancetinkal,

    0 votes
    7 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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