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Has IG platform crashed?


Areyousure

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Guest Thi Hoang

Same here. It’s very annoying because I am in the midst of trading. Will be loosing money if it persists & who will be responsible for it :(

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Cannot close positions on web based platform, mobile app and cannot get through on the phone. What a nightmare. I doubt we will be refunded for lost trades as they will have in their T&C some protection against this but from a branding this is very damaging. Has anyone seen an evaluation of the various spread-betting platforms for reliability?

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2 hours ago, raj111 said:

who covers our losses if they occur because the platform crashes

Very good question.  Their terms & conditions basically gets them out of any eventuality, but I believe they are still at fault, breaking certain FCA rules and laws.  

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