Jump to content
  • 3

Can't access demo account


koenigbrok

Question

14 answers to this question

Recommended Posts

  • 0

When this happened, I thought it was deliberate deactivation of the demo account, but now I see it is probably a site bug. The buttons diverting to the live accounts would be an odd behaviour to implement deliberately, so I suppose that is a good thing! 

Note that trying to login to the demo account rather than using live credentials and then pressing the button for a demo account doesn't work either.

Edited by Elroch
Link to comment
  • 0
9 hours ago, fjinvest said:

I am having the same issue, when I go to open the demo account it opens my live spread betting account.

Thanks

 

7 hours ago, koenigbrok said:

Exact same thing. 

I'll try again tomorrow and see if they've fixed the link?

Let's hope so

 

 

7 hours ago, Elroch said:

When this happened, I thought it was deliberate deactivation of the demo account, but now I see it is probably a site bug. The buttons diverting to the live accounts would be an odd behaviour to implement deliberately, so I suppose that is a good thing! 

Note that trying to login to the demo account rather than using live credentials and then pressing the button for a demo account doesn't work either.

Hi All,

I shared this thread with the IT team.

They are working on a resolution.

Thank you for your understanding.

- Arvin

  • Like 2
Link to comment
  • 0

Same thing with my demo spread bet account today (18/8/22). Could log in fine at the start of the day, but when I logged out and logged back in later in the morning the demo account button merely opens a blank account without all my demo watchlists/workplace details/trading history etc. 

I then clicked on my demo CFC account and, once again, it merely opens a blank spread bet account.

Edited by JBFOGGY
Link to comment
  • 0
On 17/08/2022 at 19:13, koenigbrok said:

Nope, still not fixed?

Is there any news on this?

 

On 17/08/2022 at 23:38, fjinvest said:

Fixed itself briefly yesterday, however today it appears the issue is remains. Still can't access demo account.

 

On 18/08/2022 at 04:19, zzephyr said:

Mine is not working yet

 

15 hours ago, JBFOGGY said:

Same thing with my demo spread bet account today (18/8/22). Could log in fine at the start of the day, but when I logged out and logged back in later in the morning the demo account button merely opens a blank account without all my demo watchlists/workplace details/trading history etc. 

I then clicked on my demo CFC account and, once again, it merely opens a blank spread bet account.

Hi All,

The issue is ongoing, the IT team are working on a solution, they were able to replicate the issue.

They are progressing on the resolution.

Thank you for your patience - Arvin

Link to comment
  • 0
1 hour ago, cacti said:

I am still having this issue, initially the link shows then redirects back to my live account...

Hi @cacti

We apologize for the inconvenience this may have caused. The issue mentioned above was resolved. Please try the attached troubleshooting steps. If the issue continues we will escalate your account to the IT team. 

All the best, OfentseIG

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Source: Coingecko  Source link: https://www.coingecko.com/research/publications/2024-q1-crypto-report The cryptocurrency sector has experienced significant growth in 2024, driven by events like Lugano city's acceptance of crypto payments and the approval of the Bitcoin spot ETF. The industry's market cap reached a record high of $2.9 trillion, with $1.1 trillion added in Q1 alone. Bitcoin surged to a new peak of $73k, surpassing its previous ATH of $68k. Top centralized exchanges like Binance, Bitget, OKX, and Bybit saw substantial growth, with Bitget particularly excelling in derivative trading. Bitget's open interest exceeded OKX's and ranked closely behind Binance and Bybit. Spot trading volume surged from $29B in January to $95B in March, elevating Bitget to the top 7 spot in the spot market and maintaining the 4th position in the derivative market among major centralized exchanges. While other exchanges also witnessed significant growth, Bitget's standout performance has made it the focal point of industry attention. What are your impressions of these findings?
    • DogeDay always brings back memories of 2019 when my friends were diving into Dogecoin and joining farming activities. That's why I'm excited to explore the Bitget DogeDay giveaway event. Plus, with tomorrow's BTC halving, the excitement is doubled!
    • As a meme fan, I have been waiting patiently for the Bull trend that happened to BTC recently to get to all the alts and so we can have what we had back then in 2021 to happen again, but time the strength of the uptrend has not been able to match up with what I am expecting and I do hope that the halving will help, but looking at the hype that is usually expected from the meme community. I don't think I'll be able to wait for the trend to resume and so I am taking more steps ahead of the game, taking up all the opportunities I believe would help the price-trend of my holdings, especially for the DOGE memes and I have found this DOGEDAY event ongoing and it really made a lot of sense to me, because if we look at how the DOGE coins have performed in the past. I believe if we can have a Bitcoin day to celebrate the first cryptocurrency, then we should be able to have a DOGEDAY too looking at the success rate of the meme and the support from the community. For me, this is something special that is worth the energy, vibes and hype and worth participating it. There are different sections to the event, which include the Twitter part, where Bitget is sharing $3,00 to those participating( https://twitter.com/bitgetglobal/status/1780495739984150962Twitter Post ) and the telegram event, and I believe this will favour those that love to bet on the price of coins. They are sharing 100BGB tokens for this and the Discord event has a 90BGB token to be shared.  If we can have Bitcoin's day, then this DOGEDAY should be observed in all the DOGE communities and I will admonish meme lovers to observe events like this because it reflects the nature of memecoin and the hype around it.
×
×
  • Create New...
us