Jump to content
  • 0

Chart not working on Chrome for PC


andyr

Question

Chart window is opening, but there is no content within it. I have updated my Adobe Flash as per the instructions somewhere in the support pages. The charts still won't load though... any appropriate ways to fix this problem?

Link to post

18 answers to this question

Recommended Posts

  • 0

I lost chart functionality around 12pm today - is there a current known issue?

 

2 seperate PC's both using Chrome (have also tried Internet Explorer, no better).

Connected via Telstra.

Telstra Mobile shows charts OK on iPhone.
Based in SE QLD

Thanks in advance

 

Link to post
  • 0

Hello all, I have a chrome book and this also wont run PRT  , the reason for this is chrome will not run anything in java, I asked at PC world if there is a fix or app, sorry there is no fix yet, try installing Firefox on your PC this will work this is what I have done on mine

hope this helps

Link to post
  • 0

As of september 2017 I got my charts back  on chrome by doing

 

menu  ( three black dots top right near the  star )

settings 

advanced settings ( at bottom of page scroll down )

content setttings

Flash settings 

Allow sites to run Flash

dont ask first ! 

 

DONE

 

Link to post
  • 0

As of september 2017 I got my charts back  on chrome by doing 

menu  ( three black dots top right near the  star )

settings 

advanced settings ( at bottom of page scroll down )

content setttings

Flash settings 

Allow sites to run Flash

dont ask first ! 

 

DONE

 

Link to post
  • 0

So I've enabled chrome to run flash for allowed websites, and explcitly whitelisted ig.com, but Chrome is still blocking flash and not able to launch charts (BTW, I was able to launch charts yesterday). Microsoft Edge browser is also broken - can't launch charts. And google think they can design a self driving car!!!

 

Update: I launched IG in chrome incognito mode, and when launching the charts, I get a message saying flash is not installed. This is incorrect as I've reinstalled the flash plugin for chrome, and flash works at other websites such as speedtest.net.

 

I'm starting to thing the problem is actually on IG's webservers now. Is anyone able to view the flash charts today on chrome or edge?

Link to post
  • 0

Hi koala, Have you tried following Earthalien's advice (a couple of entries above yours)? I had exactly the same problem as you, but found that worked. Here are the steps:

 

As of september 2017 I got my charts back  on chrome by doing:

 

menu  ( three black dots top right near the  star )

settings 

advanced settings ( right at bottom of page, scroll down as far as you can go)

content setttings

Flash settings 

Allow sites to run Flash

dont ask first ! 

 

DONE

Link to post
  • 0

TME - cheers for that. My flash settings don't have the option to allow all sites - I have to select ask first - see screen snippet. And I have added ig.com to the whitelist sites also. I've also restarted chrome (version 62.0.3202.75 (Official Build) (64-bit)).

 

The sooner IG abandons the dead Adobe flash and moves to HTML5 the better for us all. This flash plugin is not working in my Chrome or Microsoft Edge browser - whereas it was working last week.

 

Have you seen any other tips or pointers to try apply to get flash working again?

 

Capture.JPG

Link to post
  • 0

Yes, I agree, Adobe flash is quite a nuisance, and time for something new.

 

The 'ask first' (or rather 'don't ask first') might be quite important. I haven't experimented with this (don't dare!) as my charts are working OK for the time being.

 

Sorry, but I don't have any other suggestions at present. Hope you can find an alternative solution soon.

 

TME

Link to post
  • 0

I've got the exact same issue. Charts haven't been working for 2 days now. Tried on other computer at another location and same thing. IE, Foxfire and Chrome. None work and I've tried everything suggested in the recent threads for the same issue. This is an IG Markets issue. 

 

I'll post another thread to make IG Markets wake up and listen instead of saying it's a computer issue. Something is wrong with their web platform. 

Link to post
  • 0

I'm having the same problem, I have tried the above solutions and it does not work.

There are some very odd features about this problem

1. Flash works on all other sites that need it apart from IG on my computer

2. It does not work on chrome or edge but does work on my phone through the app

3. If I newly install flash it works, but as soon as I reboot it stops working

 

I don't think it's an IG sever issue as it works on my phone

Can any tech gurus help?

Link to post
  • 0

'At the top of the IG browser page in the url click on the padlock icon, click on Flash Allow, not Ask, (may need to go via 'site settings'), then exit and click on the banner prompt to Reload page.'

Works for me. Thank you. M

 

  • Like 1
Link to post
  • 0
Guest herald9999
On the chrome browser there will be a small icon that comes up on the right corner at the end of the webaddress, which says that "the site is prevented from setting cookies", click that and when you go to settings menu, take the tick off from the following::
Block third-party cookies
Prevent third-party websites from saving and reading cookie data
 
the next moment you will see the charts, it happened to me for charles schwab charts too.
 

Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • General Statistics

    • Total Topics
      14,290
    • Total Posts
      70,714
    • Total Members
      59,273
    • Most Online
      5,137
      14/01/21 09:51

    Newest Member
    HamidL
    Joined 27/02/21 15:14
  • Posts

    • The one thing with the markets is although you can predict WHEN, you can't predict with consistent accuracy the PRICE LEVEL they will rise or fall to As is proven in the post above WELL before the time and INADVANCE  I'll do a more complete and fuller review following the next TC date of 4th June 2021 Reaction to the 4th June Date? This TC (Please note TC's of the SAME colour are linked - Different coloured TC's are well as the name suggests - different TC and different degrees) in the past has been very hit and miss, it should cause a reaction but how much and to what degree I can't say The chart below is of the Nasdaq100 Index So far the TC's have a 100% hit rate  - I don't want to publish next years chart before 4th June TC has been and gone, as it will mess up the sequence of the thread - to prove that there is no fudging the dates - the 1 and only TC for 2022 is due on and around 4th April (you can compare the dates shown when I publish that chart after June this year to prove no foul play) Kudos to WD GANN and BFC for their works on Time and Time Cycles Disclaimer - Trade at your own risk and only if you understand a method 100% - THT will not be held responsible  for anyone's losses other than his own - posts for information purposes only
    • The PSY OPS looks like being ratcheted up a gear as the clowns prep to hit you with the impossible 'ZERO COVID' goal as the next instalment to keep this sh!tshow on the road. Remember scientists are just as easily bought off as politicians these days. Leaked emails from Zero-Covid advocacy group ISAG.  
    • most people are fully aware that the system is against them any greed motivated bussiness has only its own self interest in mind .... they get away with it because no one stands up to them .... the appropriate channels are all biased to the money maker ,,,, there is now another route for ya plain old guy on the street,,,, social media is a powerfull tool ...... the fca and all the other **** pot organisations only pull there pants down for big companies ...ig cant do what they like when they like that bad bussiness 
×
×
  • Create New...