ArvinIG
-
Posts
1,728 -
Joined
-
Last visited
-
Days Won
23
Content Type
Profiles
Forums
Blogs
Events
Community Tutorials
Store
Posts posted by ArvinIG
-
-
On 02/09/2022 at 00:41, Willretire said:
Good afternoon all. I am trying to display the MACD indicator twice, but with different settings, in the same window. I click on the MACD indicator and apply but if I click on it again it just closes that indicator. Does anybody know how to display the indicator twice without it just closing the first one?
Thanks.
Hi @Willretire,
Effectively you can only have one MACD per chart, if you change the settings it will just create a new one.
You can split the chart and use two different settings alternatively:
I hope that it helps !
All the best - Arvin -
9 hours ago, Tigerlight said:
Hello,
I'm new to IG and would like to know if it is possible to have sub-portfolios under one account eg:
Share Account
>> UK stocks and ETFs
>> US stocks
>> Super long tradesI realise that I can open several share accounts (which is actually great) but i assume there will be separate custody charges and separate trading activity targets to get the 'best rate'. Also it would be nice under one account for end of year tax report with consolodated financials.
Thanks.
ps. while I am on here with feedback, please can you consider updating your 2FA to be Google Authenticator - your system of adding the code to the end of the password is clever but it means no biometrics will work on mobile and also we keep getting prompts from password reminder software to update each time theres a login.
Hi @Tigerlight,
You can't subdivide one share dealing account. Effectively you can use different share dealing accounts and rename them.
The custody fee only applies to your whole IG account for the Share dealing part. You won't need to pay 3 custody fee for example.
Thank you - Arvin
-
1
-
-
On 31/08/2022 at 00:14, CPerry said:
Thank you for clarifying Anda! I assume this is the same with MT5, being able to use micro-lots?
Do MT4/MT5 use different levels of leverage if I go through them or do IG set these fixed rates? If it is IG, do you know where I can find the leverage ratios for all the major pairs please? I tried searching myself:
https://www.ig.com/uk/charges/margin
But the above link only shows a handful. Do you know where I can find the leverage ratios for every currency pair IG allows me to trade?
Another little question too, is spread betting a type of CFD? I know there is a difference in how they are taxed so there must be a difference but i'm just trying to work out the vocabulary in this strange new world.
Thank you,
CPerry.
Hi @CPerry,
Thank you for your post. MT4 would use the same leverage as you would login using the IG-LIVE server.
Unfortunately, we do not offer MT5 at the moment.
You can use this link for further details on margin requirements on forex pairs https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/products-markets-and-trading-hours/what-are-igs-forex-cfd-product-details
You can also open the IG web based platform and check the margin requirement on the deal ticket.
You can find a comparaison of Spread bet and CFD here:
https://www.ig.com/uk/spread-betting/spread-betting-vs-cfds
I hope that it helps !
All the best - Arvin -
8 hours ago, Tigerlight said:
Loving IG and giving feedback on hopefully simple things which would improve user experience which are bug-bears as a new user.
Let me kick off with these three:
1. Please can you consider updating your 2FA to be Google Authenticator - your system of adding the code to the end of the password is clever but it means no biometrics will work on mobile and also we keep getting prompts from password reminder software to update each time theres a login. We should make 2FA as easy as possible to encourage adoption.
2. An amazing feature of IG is the ability to hold USD in a currency account. But the way to do this is not clear (manual / instant!!). You cou;=ld really make a thing out of this page and show the USD balance as zero and also explain if there are any differences in charges for a multi-currency account vs GBP account.
3. Easy one - please can there be a settings option to 'Hide Demo Accounts'. Don't want this clutter on the dashboard and nav menu when not using
Thanks for reading
6 hours ago, Tigerlight said:4. Oh yeah, please can we have an option to place a watermark of the instrument name on the charts - that would be great
Hi @Tigerlight,
Thank you for you post and feedback. I will forward your feedback to the relevant team.
1. Is being considered
2. The conversion page to provide some information on My IG > Live Accounts > Currency conversion
We also have a mention on the fees and charges pages :
3. Effectively there is no such function
4. You can add watermarks once you add the market on the workspace:
I hope that it helps !
All the best - Arvin-
1
-
-
11 hours ago, luckie said:
This issue occurs from time to time, please get tech team to fix it ASAP!
Hi @luckie,
Please note that we are aware that some of our clients experienced technical issues with our platform recently. However, these issues have been resolved now.
We sincerely apologise for any inconvenience caused.
All platforms should now be functioning as expected, but if you do encounter any further issues or were unable to close your positions, please don’t hesitate to contact us at helpdesk.au@ig.com.
Thank you - Arvin -
12 hours ago, DimitrisHavlidis said:
Hello @AndaIG I cannot see the fix I still see the data incorrectly
Hi @DimitrisHavlidis,
If you add your positions to the Workspace, you should be able to edit your book cost.
Thank you - Arvin -
Fresh data prints coming out of the Euro Area may generate a rebound in the exchange rate as the Consumer Price Index (CPI) is anticipated to show higher inflation.
Source: BloombergEUR/USD rate outlook: euro area CPI report in focus
EUR/USD appears to be bouncing back ahead of the monthly low (0.9900) as it attempts to retrace the decline following the speech by Federal Reserve Chairman Jerome Powell, and the European Central Bank (ECB) may come under pressure to carry out a similar approach as Chief Economist Philip Lane reveals that the “upcoming September monetary policy meeting will be the start of a new phase.”
Source: DailyFX
As a result, the update to the Euro Area CPI may spark speculation for larger ECB rate hikes as the core rate of inflation is expected to increase to 4.1% in August from 4.0% per annum the month prior, and evidence of rising price pressures may lead to a near-term rebound in EUR/USD as Governing Council member Lane insists that “this new phase will consist of a meeting-by-meeting (MBM) approach to setting interest rates.”
In a recent speech, Lane argues that “a steady pace (that is neither too slow nor too fast) in closing the gap to the terminal rate is important for several reasons,” and it remains to be seen if the ECB will change its tone at the next meeting on September 8 as “the scale and timeline of rate adjustment will be determined by the evolution of the terminal rate and the appropriate speed in closing the gap between the current rate and the terminal rate.”
Until then, an uptick in the Euro Area CPI may keep EUR/USD above the monthly low (0.9900) as it encourages the ECB to normalize monetary policy at a faster pace, and a rebound in the exchange rate may help to alleviate the tilt in retail sentiment like the behavior seen earlier this year.
Source: DailyFX
The IG Client Sentiment report shows 63.01% of traders are currently net-long EUR/USD, with the ratio of traders long to short standing at 1.70 to 1.
The number of traders net-long is 4.10% lower than yesterday and 15.68% lower from last week, while the number of traders net-short is 38.96% higher than yesterday and 50.22% higher from last week. The decline in net-long interest has alleviated the crowding behavior as 72.35% of traders were net-long EUR/USD last week, while the jump in net-short position comes as the exchange rate trades within last week’s range.
With that said, EUR/USD may stage a rebound over the coming days amid the failed attempt to test the December 2002 low (0.9859), but the exchange rate may continue to track the negative slope in the 50-Day SMA (1.0204) to largely mirror the price action seen in June.
EUR/USD rate daily chart
Source: TradingView
This information has been prepared by DailyFX, the partner site of IG offering leading forex news and analysis. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients.
-
1
-
-
15 hours ago, Hampshire321 said:
Hi,
I have trawled through the forums and found an answer to this question from an admin over a year ago.
Can I check please that this advice is still current?
Many thanks
H321
Hi @Hampshire321,
Thank you for your post.
You can access PRT demo account for a limited time, afterwards you will need to pay a live subscription to access PRT demo.
You can find details on MY IG > Settings > ProRealTime
Once you have a live account, it is possible to waive the PRT subscription fee as mentionned.
Thank you - Arvin -
9 hours ago, Nabz2022 said:
Hi IG,
Is there a way to trade and toggle between the CFD accounts and IG share trading accounts?
The 2 minute lag and time it takes to switch between accounts makes a world of difference.
Also can DMA CFD trading become available on the web platform.
Hi @Nabz2022,
Thank you for your post.
At this point there is no feature to open a position simultaneously on a CFD and Share trading account
You can switch accounts from the platform directly on the top right hand corner:
It takes about 3-4 seconds on my end to switch from one to another.
I hope that it helps !
All the best - Arvin -
On 20/08/2022 at 03:48, Golfer12 said:
I've been using the old platform but this afternoon when I signed in it loaded the new platform.
I trade 3 accounts as attorney which I can switch easily amongst them to trade.
The new platform doesn't allow this which is stupid. I now have to keep logging in and out of accounts to trade which is very tedious and annoying.
Anyone know of a hack to get to the old platform and save my sanity.
Thanks
Hi @Golfer12,
Thank you for your post.
You can access the old platform on my IG by using the drop down menu on the accoutn you would like to open:
I hope that it helps.
Thank you - Arivn -
On 22/08/2022 at 12:27, blackarrow said:
thanks for that alvin, i will come back regularly to check out the academy resources. i think share dealing in gbp on the lse is no more expensive, at around 3.00 per trade, on IB than it is here. so could confine activity to uk on IG. but would carry on with nyse and nasdaq stocks on IB where fees are only 1.00usd per transaction. thanks again for the help.
Hi @blackarrow,
Thank you for your post.
Just sharing the Share trading account fees:
If in a previous month you traded 3 times or more, in the current month the US shares commission would go down to 0. Something you can consider for NYSE/Nasdaq stocks.
I hope that it helps!
All the best - Arvin -
13 hours ago, wendymo said:
I have tried several times to complete and sign the share transfer form.
Everytime i put in the information, i press MY DETAILS ARE CORRECT, it comes back with Something went wrong, I press my details are correct again and it does nothing. ive been asking for 3 weeks now to initiate a share transfer but i am getting nowhere. can anyone help me please?
Hi @wendymo,
Thank you for your post.
Could you please clarify if you are trying to transfer in or out of IG?
You might find some help here:
https://www.ig.com/uk/help-and-support/investments/transferring-investments
Thank you - Arvin -
On 17/08/2022 at 19:13, koenigbrok said:
Nope, still not fixed?
Is there any news on this?
On 17/08/2022 at 23:38, fjinvest said:Fixed itself briefly yesterday, however today it appears the issue is remains. Still can't access demo account.
On 18/08/2022 at 04:19, zzephyr said:Mine is not working yet
15 hours ago, JBFOGGY said:Same thing with my demo spread bet account today (18/8/22). Could log in fine at the start of the day, but when I logged out and logged back in later in the morning the demo account button merely opens a blank account without all my demo watchlists/workplace details/trading history etc.
I then clicked on my demo CFC account and, once again, it merely opens a blank spread bet account.
Hi All,
The issue is ongoing, the IT team are working on a solution, they were able to replicate the issue.
They are progressing on the resolution.
Thank you for your patience - Arvin -
4 minutes ago, matt_balsh said:
This has happened to me multiple times, most recently for example, Google's recent 20-1 stock split.
I held Google shares and had a specific profit on that. After the stock split, IG counted it as a "sale of all my shares for $0" and a "purchase of all the new shares for $0".
This is clearly a problem, because now that I have "bought a bunch of google shares for $0", my profit calculation for my overall account is way off. IG should either ignore profit on these shares or figure out a way to correctly determine profit.Hi @matt_balsh,
Thank you for your post.
When a Corporate Action happens, our team will need to sell your shares at 0 and rebook them with the right amount of shares.
You P/L will show incorrectly as you will need to adjust your book cost.
To do so, please follow the link below:
https://www.ig.com/uk/help-and-support/investments/share-dealing-and-isas/how-do-i-edit-my-book-cost
I hope that it helps !
All the best - Arvin -
The price of oil halts a three-day selloff following a larger-than-expected decline in US inventories, and crude may stage a larger rebound over the coming days.
Source: BloombergData prints coming out of the US appear to be propping up the price of oil as the 7.056M decline in crude inventories instill an improved outlook for consumption, and it remains to be seen if the developments will influence the Organization of Petroleum Exporting Countries (OPEC) as the group plans to increase output by '0.1 mb/d for the month of September 2022.'
Source: TradingViewEvidence of robust demand may encourage OPEC boost production throughout the remainder of the year even as the most recent Monthly Oil Market Report (MOMR) warns that “volatility in futures markets remained fueled by expectations of lower GDP growth,” and the price of oil may face headwinds ahead of the next Ministerial Meeting on September 5 as the update reveals that ‘for 2022, world oil demand is foreseen to rise by 3.1 mb/d, a downward revision of 0.3 mb/d from last month’s estimate.’
Source: OPECAs a result, ‘total oil demand is projected to average 100.03 mb/d’ compared to the 100.29 mb/d forecast from July, while ‘the 2023 forecast has remained the same as the last MOMR at 2.7 mb/d,’ with demand projected to reach 102.72 mb/d.
The forecasts suggest OPEC will continue to boost production as energy consumption is expected to pickup in 2023, but the signs of limited supply may keep the price of oil afloat as US output narrows for the first time in five-weeks.
A deeper look at the figures from the Energy Information Administration (EIA) show weekly field production narrowing to 12,100K in the week ending August 12 from 12,200K the week prior, and current market conditions may lead to a near-term rebound in the price of oil as indications of robust demand are met with signs of supply-side constraints.
With that said, the price of oil may stage a larger recovery over the coming days as it snaps the series of lower highs and lows carried over from the previous week, but rebound from the monthly low ($85.73) may turn out to be a near-term correction as crude fails to defend the February low ($86.55).
Crude oil price daily chart
Source: TradingViewSummary
- The price of oil seems to be finding support ahead of the former-resistance zone around the October 2021 high ($85.41) as it snaps the series of lower highs and lows carried over from last week, with the close above $88.10 (23.6% expansion) raising the scope for a move towards the $90.60 (100% expansion) to $91.60 (100% expansion) region.
- Next area of interest comes in around $93.50 (61.8% retracement) to $95.30 (23.6% expansion), with a break above the monthly high ($98.65) opening up the $100.20 (38.2% expansion) region.
- However, the rebound from the monthly low ($85.73) may turn out to be a near-term correction as the 50-Day SMA ($101.69) reflects a negative slope, and lack of momentum to hold above $88.10 (23.6% expansion) may spur another run at the October 2021 high ($85.41).
David Song | Analyst, DailyFX, New York City
18 August 2022This information has been prepared by IG, a trading name of IG Markets Limited and IG Markets South Africa Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.
-
1
-
5 hours ago, LeStockWatcher said:
Hi, my account is stuck in activation required even the document have been approved…
Hi @LeStockWatcher,
To follow up on your account application, please contact newaccountenquiries.uk@ig.com.
Thank you - Arvin -
4 hours ago, Federico said:
Hi,
I was trying a few things on the demo account and was looking at the statement in my "Recent activity". I was surprised to see a couple of very expensive what I assume are fees...what are those WITH transaction types (see attached screenshot)?
Thank you in advance for your help.
Hi @Federico,
Thank you for you post.
These transactions are the commissions 'COMM' on your trades.
You bought 5000 shares of Greenlane Holdings Inc.
https://www.ig.com/uk/charges
Commission = 5000 x 2 cents = USD 100
USD 100 x 0.8338 = GBP 83.38
I hope that it helps !
All the best - Arvin -
5 hours ago, Azeez said:
HI,
I am new to this platform and looking for information on IPO, currently i am not able to see any information on IPO market in my dashboard other than general information available on website
Hi @Azeez,
You can trade on the Grey Market with IG.
Please find further information on the link below:
https://www.ig.com/uk/shares/ipos
I hope that it helps !
All the best - Arvin -
9 hours ago, fjinvest said:
I am having the same issue, when I go to open the demo account it opens my live spread betting account.
Thanks
7 hours ago, koenigbrok said:Exact same thing.
I'll try again tomorrow and see if they've fixed the link?
Let's hope so
7 hours ago, Elroch said:When this happened, I thought it was deliberate deactivation of the demo account, but now I see it is probably a site bug. The buttons diverting to the live accounts would be an odd behaviour to implement deliberately, so I suppose that is a good thing!
Note that trying to login to the demo account rather than using live credentials and then pressing the button for a demo account doesn't work either.
Hi All,
I shared this thread with the IT team.
They are working on a resolution.
Thank you for your understanding.
- Arvin-
2
-
-
3 hours ago, timkeeling said:
Hi there, I'm looking to place a put option on a particular company. I log in to my spread betting account and I can't say more than 5-10 companies listed. Is that correct? Am I missing something?
Many thanks
Hi @timkeeling,
Thank you for your post.
Not all options are on the platform. As soon as there is a tradeable options on the underlying market you will be able to trade them over the phone.
Please find more information here:
https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/products-markets-and-trading-hours/can-i-trade-share-options-with-ig
All the best - Arvin -
The price of gold struggles to hold above the 50-Day SMA as it gives back the advance from last week, and the precious metal may continue to track the negative slope in the moving average if it fails to defend the monthly low.
Source: BloombergThe price of gold appears to be reversing ahead of the monthly high ($1808) even as US Treasury yields remain under pressure, and the precious metal may threaten the opening range for August as it snaps the series of higher highs and lows from last week.
Source: DailyFX
It remains to be seen if the Federal Open Market Committee (FOMC) Minutes will influence the price of gold as the slowdown in the US Consumer Price Index (CPI) dampens bets for another 75bp rate hike, but hints of a looming shift in the Fed’s approach for combating inflation may prop up the precious metal as the central bank appears to be on track to winddown its hiking-cycle over the coming months.
As a result, the statement may foreshadow a shift in the Fed’s forward guidance if a growing number of officials show a greater willingness to implement smaller rate hikes, and the price of gold may stage a larger recovery ahead of the next interest rate decision on September 21 as it trades above the 50-Day SMA ($1780) for the first time since April.
However, more of the same from the FOMC may drag on the price of gold as Chairman Jerome Powell acknowledges that “another unusually large increase could be appropriate at our next meeting,” and the rebound from the yearly low ($1681) may turn out to be a near-term correction as the moving average continues to reflect a negative slope.
With that said, the price of gold may continue to track the negative slope in the moving average with the FOMC on track to carry out a restrictive policy, and the weakness in the precious metal may persist if it fails to defend the opening range for August.
Gold price daily chart
Source: TradingView
Summary
- Unlike the price action in June, gold managed to trade above the 50-Day SMA ($1780) earlier this month, with a break/close above the $1816 (61.8% expansion) region bringing the $1825 (23.6% expansion) to $1829 (38.2% retracement) region on the radar, however, the price of gold may continue to track the negative slope in the moving average as it appears to be reversing ahead of the monthly high ($1808), and failure to hold above the Fibonacci overlap around $1761 (78.6% expansion) to $1771 (23.6% retracement) may lead to a test of the monthly low ($1754).
- Lack of momentum to defend the opening range for August may push the price of gold back towards $1725 (38.2% retracement) area, with the next area of interest coming in around $1690 (61.8% retracement) to $1695 (61.8% expansion).
David Song | Analyst, DailyFX, New York City
16 August 2022This information has been prepared by DailyFX, the partner site of IG offering leading forex news and analysis. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients.
-
19 hours ago, chsiao1118 said:
Hi ArvinIG,
Please if you can give a further explanation on what do you mean by IG will be booking preference shares on a 1 for 1 basis?
from the SEC filing and official AMC investment relation, it says AMC will issue a special dividend via a creation of new ticker "APE" on 1 to 1 basis.
AM i correct that on 22 August when i login my account, i will see APE ticker along with the correct amount of shares?
Please if you can explain how will it work?
Regards
19 hours ago, chsiao1118 said:Hi ArvinIG,
Please if you can give a further explanation on what do you mean by IG will be booking preference shares on a 1 for 1 basis?
from the SEC filing and official AMC investment relation, it says AMC will issue a special dividend via a creation of new ticker "APE" on 1 to 1 basis.
AM i correct that on 22 August when i login my account, i will see APE ticker along with the correct amount of shares?
Please if you can explain how will it work?
Regards
Hi All,
As we are operating under a custodian model. We will reflect what the custodian receive. It has been confirmed that dividend will not be paid, you will receive one share of APE at 1:1 ratio.
''Under Share Trading with IG, shares purchased are held by Citi in a direct custody capacity. Australian shares purchased through IG are registered in CHESS under Citicorp Nominees Pty Limited, with a CHESS Participant Identification Number (PID) 20018. They are held on the client’s behalf by Citibank Pty Ltd. UK and US shares are held by Citibank N.A. German shares are held by Citigroup Global Markets. The clients are the ultimate beneficial owners.'
Once we receive the shares from our custodian, they will be booked on your account then they will be tradeable.
I hope that it helps.
Thank you - Arvin
-
On 11/08/2022 at 13:21, Mbutler1 said:
Currently, Pure Hydrogen ( PH2 ) has options open until the 30/9/22 , ( listed 5.8.22 ) but I have had no notification from IG about it. Will I have to purchase these option through their website?
Regards
Mark
Hi @Mbutler1,
As long as there is a tradable option in the underlying, we offer all options on shares in the FTSE® 100, the DOW 30, the S&P 500, the Nasdaq 100 and some large cap Canadian and Australian stocks.
For ASX stocks you will needs to call 1800 601 733 between 10:00-15:55 (Sydney time)*
You can find more information here:
https://www.ig.com/au/help-and-support/cfds/market-details/can-i-trade-share-options-with-ig#:~:text=What are share options%3F,price – at the option's expiry.
I hope that it helps !
All the best - Arvin -
6 hours ago, Hampshire321 said:
Hi, sorry to bump this thread but does it really cost over a tenner please to leave a spread bet open overnight?
Hi @Hampshire321,
The above example is for 3 nights.
Now the SONIA rate is 1.72% roughly.
It will depend on the amount per point you are holding and closing price.
Thank you - Arvin
Australian end of financial year statement
in IG Trading Support - Dealing Questions
Posted
HI @stasikpasik,
We added further information on Statements on our Help and Support section:
https://www.ig.com/au/help-and-support/accounts-and-statements/statements
You ca find information on which statements are available and where to find them.
Thank you - Arvin