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ArvinIG

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Posts posted by ArvinIG

  1. 11 hours ago, MaskedUser101 said:

    Does not work - i've tried that- not sure what the layout saves.

    can you not look into this please? see if you can do some dev work to make it possible?

    another question in 1 workspace, can i view US SP 500 & NASDAQ charts simultaneously in same window?

    thanks

     

    Hi @MaskedUser101,

    Unfortunately we can't superpose two markets on one chart. You can have both charts next to each other though.

    Thank you - Arvin

  2. 2 hours ago, Habte said:

    Hi There,

    I am new to the community and looking forward to joining the community to share and learn.

    My principle of trading is Newton's Third Law and I believe whatever time you spend learning trading as a starter, you will see the outcome soon or later.

    Thank you

    Hi @Habte,

    Thank you for your post and welcome to the IG Community.

    Feel free to use the IG Academy which is a free educational tool that helps beginners and more advanced traders.
    https://www.ig.com/au/learn-to-trade/ig-academy

    I hope that it helps !

    All the best - Arvin
     

  3. 41 minutes ago, russ722222 said:

    Hi,

    I signed up a few days ago, submitted my ID, it says it has been accepted but I still cant deposit?

    Hi @russ722222,

    Thank you for your post.

    It seems that the account opening team require further verification to activate your account.

    I will reach out to you with the information I have.

    Thank you - Arvin

    • Thanks 1
  4. 10 hours ago, ArturG said:

     

    I was trying to but some iShares MSCI India but got rejection. Any idea why?

     

     

     image.png.eb44e84ef8177fa2a6b35954fd0eb004.png

    Hi @ArturG,

    Thank you for your post.

    This particular ETF is on Closing only as they are not providing a Key Information Document.

    "Regulation (EU) No 1286/2014 (the PRIIPs) regulation states that all retail clients must be provided with a Key Information Document (KID) prior to the purchase on any security (PRIIP) within the scope of the regulation."

    Therefore, we are unable to offer this market to open.

    Thank you for your understanding.

    All the best - Arvin
     

  5. 6 hours ago, MrMark123 said:

    Hello,

    Windows reported then Malagent virus found when I was installing Metatrader 4.

    I hope that the ig.com guys can look into this and fix. 

    Mark.

    Hi @MrMark123,

    Thank you for your post. 

    MT4 is a third party software, we do not have control over the security of MT4.

    Could you please confirm that you used the link on the IG website to download MT4?

    From this page: https://www.ig.com/au/trading-platforms/metatrader-4/download-mt4

    Thank you - Arvin

  6. Market sentiment swings as FOMC and other high-impact events near; Australian inflation data may see AUD rally if it supports RBA rate hikes and NZD/USD may fall after multiple failed attempts to clear Fibonacci level.

    1658885899906.jpg
    Source: Bloomberg
     
     

    Wednesday’s Asia-Pacific outlook

    Asia-Pacific markets face a mixed open after US stocks fell during regular trading hours. However, a set of rosy earnings reports from Alphabet Inc. and Microsoft saw US stock futures climb early this morning. The Federal Reserve is slated to deliver a 75-basis-point rate hike at Wednesday’s FOMC meeting. A hawkish tone from Mr. Powell’s central bank may see the US dollar gain further.

    Australia’s second-quarter inflation data is seen crossing the wires at 6.2% today. That would be up from 5.1%. The Australian dollar fell against the US dollar but rose against the New Zealand dollar overnight, suggesting underlying strength in the Aussie dollar. An Aussie dollar rally would likely occur if today’s inflation data beats estimates, especially if market sentiment improves.

    China’s Covid cases climbed for Monday, according to CCTV. The Chinese news station said new Covid cases increased to 868 for Monday, up from 680 on Sunday. Officials in Shenzhen ordered new restrictions, telling companies to limit workers to those who are in bubbles, being those who do not have much contact with the general public. Those companies include Foxconn, a major iPhone manufacturer. China’s industrial profits data for June are expected out at 01:30 GMT.

    European and US natural gas prices rose. US prices are up as weather forecast for the continental United States sees seasonally elevated temperatures over the next ten days. EU prices climbed after Gazprom, Russia’s natural gas company, further reduced flows through the Nord Stream 1 Pipeline despite EU countries agreeing to scale back demand by 15%.

    Notable events for July 27

    • Japan – Coincident Index Final (May)
    • Japan – Leading economic Index Final (May)

    NZD/USD technical outlook

    NZD/USD struggled to hold above its 38.2% Fibonacci retracement level, falling back below 0.6250. The past three trading sessions have seen intraday attempts fail above that Fib levels showing a significant amount of selling pressure around the price level. A drop to the 20-day Simple Moving Average and 23.6% Fib level may be on the cards after the repeated failed attempts.

    NZD/USD daily chart

    1658885770005.png
    Source: TradingView

    Thomas Westwater | Analyst, DailyFX, New York City
    27 July 2022

    This information has been prepared by DailyFX, the partner site of IG offering leading forex news and analysis. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients.

  7. 8 hours ago, peterjull said:

    I've just had this message.

    SYSTEM POSITION CLOSED
    18:36
    Gold Futures 1720 CALLAUG-22
    Sell 0.2 Contract(s)@ 0
    Profit/Loss: £ -564.84
     
    The option has weeks to run. Why has it been closed now?

    Hi @peterjull,

    I believe that your position was closed by a Dealer due to Margin call.
    https://www.ig.com/au/help-and-support/cfds/margin/what-is-margin-call

    If your account equity drops beneath 50% of your margin requirement you will be in margin call.

    Thank you - Arvin

  8. 9 hours ago, eurochez said:

    I have a trading account at IG and also at another broker. I am domiciled in the UK and funding my trades from GBP.

    When buying US shares on IG, I note that prices are quoted in GBP and shares are marked as "All Sessions".

    On the other platform, US shares are quoted in USD and I am buying CDIs (Crest Depositary Interests) and the shares are held by Crest.

    Does anyone here have an opinion on which format is best for trading US shares (FYI I mainly hold long-term in an Stocks-and-Shares ISA).

    thanks!

    Hi @eurochez,

    Our US All sessions stocks are marked as All sessions as they are tradeable on extended hours:
    image.png

    You can find more information here.

    On the deal ticket the you can find the total amount in USD if trading US shares, and in GBP. 
    Keep in mind that in incorporates a FX conversion fee.
    image.png
     

    Thank you - Arvin

  9. Will recession fears weigh on WTI?

    Crude oil prices are firming as tight supply woes remain a concern; the Federal Reserve is set to hike, but the degree of a slowdown is unknown and if backwardation remains high, where will WTI crude end up?

    1658812931659.png
    Source: Bloomberg
     
     

    Crude oil started the week on a positive note ahead of the Federal Reserve meeting this Wednesday, where the market anticipates that they will raise rates by 75 basis points (bps).

    The rhetoric from the Fed to quell damaging inflationary outcomes appears certain to lead toward an economic slowdown. The debate is centred around the potential recession and its scope and depth.

    Such a slowdown in the world’s largest economy would normally see crude come under selling pressure with dwindling demand. Due to supply side constraints, WTI has remained relatively buoyant, and this is the dilemma for oil traders.

    An indication of underlying supply and demand dynamics within the oil market is backwardation. It occurs when the contract closest to settlement is more expensive than the contract that is settling after the first one.

    It highlights a willingness by the market to pay more to have immediate delivery, rather than having to wait. Backwardation had been rising prior the Russian invasion of Ukraine along with the price of oil.

    The chart below illustrates that the current level of backwardation remains at an elevated level and could be an indication that supply frailties remain more of a concern than the impact of a recession.

    Volatility in the oil market, as measured by the OVX index, has been relatively benign and may reveal that the market is not overly concerned with current pricing.


    WTI crude oil, backwardation and voltility (OVX)

    1658813053767.png
    Source: TradingView

    Daniel McCarthy | Strategist, | Publication date: Tuesday 26 July 2022 15:25

    This information has been prepared by DailyFX, the partner site of IG offering leading forex news and analysis. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients.

    • Thanks 1
  10. 10 hours ago, Skate666 said:

    I attempted to make my first trade in Share Dealing.

    I thought I had placed an order, but the exact amount I wanted to place as the order just went straight into the "Reserved" pot.

    Currently I am showing no trades, no positions and no history, but the funds are in "Reserved" and I am unable to trade with them.

    Anybody any idea on what I may have done wrong and how I get the funds back into my account in order to deal?

    Hi @Skate666,

    Thank you for your post. Could you please reach out to helpdesk.uk@ig.com. Our team will be able to investigate and adjust your balance, as it seems that there is no orders on your account, therefore it should reflect in available funds.

    Thank you - Arvin
     

  11. 5 hours ago, Mojo said:

    Any update on MT5 integration ? 

     

    4 hours ago, RJo said:

    Hi Mojo. According to Arvin, there is no MT5 integration in 2022. Forex traders love MT4 due to the wide array of free indicators, EA's, and scripts available online and mql4's easy coding, so I suspect that the boatload of traders opening IG accounts are forex traders. MT5 is better suited for stock, etc. trading in addition to forex so equities traders likely have to wait until 2023 or later.

    Hi @Mojo and @RJo,

    I will ask for an update on MT5 later this year. From the feedback I had, it's unlikely that it will be available this year.

    Thank you - Arvin

  12. 12 minutes ago, DimitrisHavlidis said:

    Hello there I am new to IG and Trading

    Yesterday I have added my first orders and today I decided to change some of them so I cancelled them but the money I put in them is still reserved. When does this money wil become available for me to invest? 

    Hi @DimitrisHavlidis,

    Your funds held to keep the order open in case it goes through should be back immediately to your account when you cancel the order.

    Thank you - Arvin

  13. On 23/07/2022 at 06:41, RobertL said:

    Does IG Trading offer nano to micro lots sizes as in a 0.01 plus for some reason I'm not able to place any trades in at all, if anyone can help I would be greatful. 

    Hi @RobertL,

    Thank you for your post. I am aware that we offer Micro lots, but not Nano lots. 

    Thank you - Arvin

  14. On 23/07/2022 at 22:25, RAHU said:

    @ArvinIG, 

    I have come across the same problem for Cryptocurrency - NEO and ASX - CAN. I would like to place my trade as soon as possible.

    Thank you.

    Hi @RAHU,

    It seems that ASX CAN in only available on Share dealing accounts:
    image.png
    For NEO, it seems to be on closing only.

    You can find this type of information on the dealing ticket in the "Other" Section as above.

    Thank you - Arvin
     

  15. On 24/07/2022 at 09:33, Topwon said:

    I made a transfer of AU $5000 from my CBA account on Friday and the funds are not showing on my account. How long does a fund transfer take?

    Hi @Topwon,

    Bank transfers usually take 1-3 business days, your transfer might have been delayed because of the weekend.
    The quickest way to deposit fund is via card. You can find further information on Deposits and Withdrawals here:



    I hope that it helps!

    All the best - Arvin

  16. 13 hours ago, Kgrp74 said:

    I still haven't received my Haleon shares. I should have received 27 shares for the 27adr GSK that I own. I just have 21GSK shares and no Haleon. 

    Hi @Kgrp74,

    It seems that shares were credited to your account, could you please confirm if there is still missing shares?

    GSK had a Reverse stock split with the terms of 4:5 , I believe that it is the reason why you received 21 GSK shares.

    Thank you - Arvin

  17. On 22/07/2022 at 19:06, SHODGSO said:

    My Haleon shares are in my account, but the original cost of the GSK shares has disappeared, making it very difficult to know what my position is with the GSK/Haleon shares as the cost is currently nil. Is there any plan to re-instate/pro-rata the cost?

     

    Thanks

     

    On 22/07/2022 at 20:01, Kgrp74 said:

    You can edit book cost on the app and change the cost basis there for your GSK shares. I just used orginal purchase price times fewer shares then assumed cost basis of opening stock price of Haleon as purchase price. 

    Hi @SHODGSO,

    That is correct, after a Corporate action (CA) you will need to edit your book cost as the CA team will need to sell and re-book your shares at the price of 0 to process the event.

    You can details on how to edit your book cost here:
    https://www.ig.com/au/help-and-support/investments/share-trading/how-do-i-edit-my-book-cost

    Thank you - Arvin

  18. 16 hours ago, luckie said:

    Thanks ArvinIG,

    Could you please escalate this issue to get fixed for the dark mode?

    Many thanks.

     

    13 hours ago, JJP said:

    I'm getting this problem now too

     

    On 21/07/2022 at 04:35, mf2 said:

    Suddenly the button to split the chart view vertically is gone. The funny thing is that I still have some markets with splits charts open; does anyone else have the same issue?

    Hi All,

    The IT team is investigating the issue under the Ticket number INC0646726.

    It seems that the feature is back.

    Please let us know if you have any feedback that can be forwarded to the IT team.

    Thank you - Arvin

    • Like 1
  19. 1 hour ago, mf2 said:

    Update again: Now the split button is gone in light mode, too. Is this feature being removed?

     

    20 minutes ago, luckie said:

    Same problem to me, can someone fix this ASAP please?

    Hi there,

    Thank you for your posts.

    It seems that the feature is available on the light mode but effectively it is not on the dark mode:
    image.png

    I will reach out to IT to see if they have more information.

    Thank you - Arvin

  20. 41 minutes ago, Femina said:

    Thank you for your answer. I decided to take up the rights, but I don't understand how to do it technically. There's no any options for "election" available in the MyIG portal. Is it any special button for that? Sorry if I asked silly questions. 

    Hi @Femina,

    There are no silly question.

    In your Live account section, in Corporate action , you should see any ongoing Corporate action you are eligible to. Please ensure that you are looking at the right account.

    image.png

    I hope that it helps!

    All the best - Arvin

  21. 47 minutes ago, Femina said:

    Could anyone help me to make subscription for the rights issues, please. I need step by step guide. I found only public training option. Thanks.

    Hi @Femina,

    You can find information on the Right Issues here:
    https://www.ig.com/en/help-and-support/cfds/market-details/what-happens-to-my-shares-position-if-the-company-offers-a-right

    image.png

    You should receive an email from the Corporate Action which will explain your options.

    All the best - Arvin

  22. 12 hours ago, swlloyd3 said:

    Hi,

    I would like to be able to add 2 x MACD indicators to the same chart with differing settings. Is this possible?

    Currently the adding of indicators is via a checklist selection so clicking again just turns off the indicator. Can we have a way to add multiple of the same type or am I missing a setting?

    Stephen.

    Hi @swlloyd3,

    Thank you for your post. You can't have the MACD twice on the same chart. I will forward you feed back to the relevant team.

    You can alternatively duplicate the chart:
    image.png

    You can then have two MACD with different settings on the same screen:
    image.png

    I hope that it helps !

    All the best - Arvin

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