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Posts posted by Caseynotes

  1. 7 minutes ago, forex_sniper said:

    I had the same problems encountered when using mt4. It seems to be unreliable on ig platform...I am testing out on the demo to see how good it is..but somehow the experiences i have encountered is not very good. It is very unreliable...n slow to update. This is just a demo account..i shudder to think what it would like if i were to run on a live account.
    This monday morning following the wekend closing..when i open the chart...it was frozen..did not move for a long time...i had to go look at other brokers platform..to check on the mkt..and by the time it started running..it was way against my posn. Even though it was just a demo...i can see that a profit can possibly turn to a loss in such a situation. 
    This problem aside....
    another problem is that..when i want to buy or sell....i can never close an order...it will always state invalid price or requote...
    When i managed to get into posn...and when i try to exit....by clicking the close order..i can Never execute the trade at all.
    When i do a right click and open the the trading menu n click on New order...I noticed that the price quoted is not moving in sync with the chart at all. Its just freeze....while the price on the chart continue to update.
    Dont know anyone encountered the same problem.
    If this is the way things are...i dont think i have the confident to trade live using mt4....
    as in my opinion...it is not stable at all. Other brokers platform does not seem to have this problem.
    Hope someone can help enlightenen me what did i do wrong....

    I've been using the mt4 live platform all day and not had any problems except sometimes requotes if hitting 'at market' when price is suddenly spiking. 

  2. 6 minutes ago, Bopperz said:

    Messy morning. American markets closed, UK markets very volatile.

    IG - crashing. Which seems to be the norm.

    Calmed down a bit now and spread on Dax dropped from 7 to 5 points but still higher than the 2 or 3 from last week and way more than the usual 1.

    Dax M15;


    • Great! 1

  3. 2 hours ago, Caseynotes said:

    also see the spreads have been raised again this morning.

    Dax spread was just bumped up to 7 points which is a long way from the normal 1 though can't deny there is fearsome volatility especially notable on a Renko chart where price is flying around all over the place and too quick to catch in most cases.

    Similar situation to a big news release where the only way to catch it is by having pending orders waiting at levels as price goes though as even the requote function just can't keep up.

    • Thought provoking 2

  4. 2 minutes ago, dmedin said:

    The central banks have folded and shown all their cards, yet the market keeps sinking.

    It's going to take something seriously positive to turn this around.

    Capitalism in crisis yet again!

    Meanwhile in Venezuelan and North Korea everything's going well and the queues for food are really thinning out, marvelous 👍

  5. 4 minutes ago, PaulKg said:

    As a follow up to from a 2017 query regarding posting the Tom-Next rates on the platform, is there any progress on that? It would add more transparency surely and I don't think it needs 3 years to integrate it into your system. 

    Thank you in advance!

    hi, yes they have been added to the platform for FX.

    to find the bid/offer swaps rate see https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/fees-and-charges/why-is-overnight-funding-charged-and-how-is-it-calculated-

    • Great! 1

  6. 3 minutes ago, Bakir said:

    where i should make compain about the  IG FOREX , could you  advise me please for that 

    sure, it will depend on which country you have an account in. So if you go the the IG web welcome page for your country at the bottom is a 'contact us' link and you should be able to type in a query there. You can inform general inquiries about the problem and ask to be put in touch with your account manager who will be able to looking into your account details and see what has happened.

  7. 4 minutes ago, Bakir said:

    Guy watch the videos are you having the same problems on the IG FOREX .   They took just my more then 400 usd with their problems . and i am wating them to cover the lost .

    They did the problem with purpose to lost money.
    i couldn't close my open position it is unbelievable.
     Also their stoplost is not working. that is ****.   Just watch the video and see it 



    Hi, if you go through the proper complaints procedure IG have a pretty good history of reimbursing loses if caused by technical failure as many have reported on the forum over the years, it might take a little while if there has been a major platform outage.

  8. 1 hour ago, dmedin said:

    No ...

    Big move up was just priming the pump, get ready for another selling **** 👺🤖

    will be interesting to see how many companies follow Tim Cook's example, will definitely put a crimp in monthly sales figures though no doubt Apple can afford it can the rest?

    • Thought provoking 1

  9. 6 of the latest educational vids from SMB Capital. I've not seen all of these but SMB generally produce good quality stuff. All available from the link below.



    How Elite Traders Are Eclipsing Their PnL Records In This Volatile Market

    Market Massacres Make Great Options Opportunities (Part II)

    How Short Term Trading Can Survive Unprecedented Volatility 

    How you should be doing in this market (Bella from the training room)

    A Trading Tip During These Coronavirus Fears

    • Great! 1

  10. Friday was one of the top ten largest up days ever for Dow (up over 9%) but it ain't over yet as Apple announce worldwide store closures til the end of March. Dow down 1% on Futures trading today.

    S&P daily; 


  11. 14 hours ago, David88 said:

    Tried phoning the helpline but it was on hold forever.  Any wisdom appreciated - happy to wait till April,  I’d just like to know how it works.

    Hi, I don't use that type of account but you might find more info here https://www.ig.com/uk/investments/share-dealing/costs-fees

    If no one from the forum is able to answer might be worth repeating the question early next week and tag IG admin so they will be notified they were mentioned in a forum post like @CharlotteIG

    • Great! 1

  12. 12 hours ago, SharifZ said:

    What time (GMT) does the FTSE close tonight?  Thanks

    bit late but for future ref IG closes all markets on US Friday session close which is normally 10pm UK time but is currently 9pm as the US have switched to daylight saving, when the UK also switch (last Sunday in March) the US close will move back to 10pm UK.

  13. 3 hours ago, trying said:

    Hi all,my question is: if i open a trade on the week end,can i close that same trade during the trading week please?

    Hi, yes - if you open a trade on one of the weekend markets you can close at anytime, if not closed it will be rolled over onto the regular week day market on Sunday evening.