KoketsoIG

Hi @Gizo, Thank you for your question. Kindly go to My IG > Live accounts > Statements > trading statements and select the period in which you would like to see the statement for on 'custom period'. All the best, KoketsoIG

Hi there @GhoulAsh, Please note that these are available and you can go to My IG > Live accounts > Statements > Trading statements > select custom period as the tax period. You can also send an email to helpdesk.au@ig.com for share trading accounts tax statements. Your query will be sent to the team responsible for generating the tax statements. Please note that these are only generated if you have received dividends during the tax period. Thanks, KoketsoIG

Hi @Benarrosa, Welcome to IG, and thank you for your question. Please note that the 'Opening' is your entry price. If you go to the Platform > Positions, the opening price should be displayed next to the position. Kindly have a look at the attached screenshot for reference. All the best, KoketsoIG

Hi @YCC, Thank you for your post. Please note that to add a demo MT4 account, you’ll need to download MT4 and create a demo account on the platform itself, as follows:  1. Download MT4 for PC or Mac : https://www.ig.com/uk/trading-platforms/metatrader-4/download-mt4 (You can download MT4 on step number 5 from the link) 2. Open MT4 3. Click on ‘file’ on the top left corner of the platform  4. Select ‘open an account' 5. Choose ‘IG-DEMO’ as the trading server  6. Select ‘new demo account’   7. Enter your contact details and choose your currency A confirmation screen will display your login details. We recommend that you make a note of your login details for future reference. Select Finish to start using your demo account. You can also find your login details in your MT4 Mailbox, located at the bottom of the platform. If you use the link above, you should be able to download MT4. The above steps are the only way to open a demo MT4. All the best, KoketsoIG

Hi @Firedad2007, Thanks for your post. We would like to apologise for the inconvenience caused. Kindly provide us with your account details via private message so we can assist. Thanks, KoketsoIG

Hi @Nath71, Thank you for your post. You are kindly requested to send us your account details via private message so we can investigate the exact cause of the restriction on your account. All the best, KoketsoIG

Hi @ICBarrett, Thank you for your post. Please note that for the positions you have opened, you will have the margin which is the funds needed to keep the positions open. The equity is the cash deposited +/- profit/loss and it cannot be below 50% of the required margin. The funds available to withdraw is the equity minus the margin required for your positions and you would have to close some/ part of your positions to increase this and withdraw more funds. All the best, KoketsoIG

Hi @Davis790, Thank you for your request. Please note that the above stock does not meet our minimum market cap requirements to be listed on leveraged accounts (spread bet or CFD). We have sent a request for the stock to be offered on non-leveraged accounts (share dealing). Thanks, KoketsoIG

Hi @FinanceComittee, Thank you for your patience. Please note that Regtech Open Project PLC is now up for share dealing. Have a great week, KoketsoIG

The Week Ahead Read about upcoming market-moving events and plan your trading week Week commencing 18 September Chris Beauchamp's insight This week is dominated by central bank meetings, namely the Bank of Japan (BoJ), Federal Reserve (Fed), and the Bank of England (BoE). Canadian, UK, and Japanese consumer price index (CPI) will also be important events to monitor, as inflation and the potential for a resurgence in price growth, continue to dominate financial market newsflow, particularly in the wake of the increase in CPI and producer price index (PPI) in the US last month. Updates are expected from UK firms Next, ASOS, and Galliford Try. Economic reports Weekly View Monday None Tuesday 2.30 am – RBA meeting minutes. Markets to watch: AUD crosses 1.30 pm – Canada CPI (August): prices rose 3.3% YoY and 0.6% MoM in July. Markets to watch: CAD crosses Wednesday 7 am – UK CPI (August): prices expected to rise 6.7% YoY and fall 0.2% MoM. Markets to watch: GBP crosses 3.30 pm – US EIA crude oil inventories (w/e 15 September): stockpiles rose by 3.9 million barrels in the preceding week. Markets to watch: Brent, WTI 7 pm – Fed rate decision: rates expected to be held at 5.5%. Press conference follows at 7.30pm. Markets to watch: US indices, USD crosses Thursday 12pm – Bank of England rate decision: rates forecast to rise 25bps to 5.5%. Markets to watch: GBP crosses 1.30 pm – US initial jobless claims (w/e 16 September): claims to rise to 222K from 220K. Markets to watch: USD crosses 3 pm – US existing home sales (August): sales to rise 1.5% MoM. Markets to watch: USD crosses Friday 12.30 am – Japan CPI (August): prices expected to rise 3% YoY. Markets to watch: JPY crosses 4 a.m. – Bank of Japan rate decision: rates expected to be held at -0.1%. Markets to watch: Japanese indices, JPY crosses 8.30 am – German mfg PMI (September, flash): expected to rise to 41.5. Markets to watch: eurozone indices, EUR crosses 9 am – eurozone PMI (September, flash): manufacturing to rise to 44.9 and services to rise to 49.1. Markets to watch: eurozone indices, EUR crosses 9.30 am – UK PMI (September, flash): services to fall to 49.1 and manufacturing to rise to 43.6. Markets to watch: GBP crosses 2.45 pm – US PMI (September, flash): manufacturing to rise to 48.8 and services to fall to 49, from 50.5, signaling contraction. Markets to watch: US indices, USD crosses Company announcements Monday 18 September Tuesday 19 September Wednesday 20 September Thursday 21 September Friday 22 September Full-year earnings Galliford Try, Dunelm DFS Furniture Half/ Quarterly earnings Kingfisher Next, JD Sports Trading update* Sthree, Ocado, ASOS, TUI Grainger * Please note these can change without notice Dividends FTSE 100: None FTSE 250: Crest Nicholson, FDM Group, Essentra, Grafton, JTC, Dowlais, Redrow Dividends are applied after the close of the previous day’s session for each market. So, for example, the FTSE 100 goes ex-dividend on a Thursday, but the adjustment is applied at the close of the previous day, e.g. Wednesday. The table below shows the days in which the adjustment is applied, not the ex-dividend days.

Please see the interest rates that are used when IG calculates the overnight funding rate (per annum) on shares and indices. This does not include the IG admin fee. The information provided is an indication as of 18th Sep 2023 and will be published weekly on Mondays. *** It's important to note that the rates are subject to daily changes and are based on the currency of the underlying market, not the contract currency.

Hi @Priyanlc, Thank you for your post. Please note that Prosus N.V. had a Bonus Issue on 14/09 in which the terms were 1.1796 for 1 share (clients receive a 1.1796 bonus on every 1 Prosus share held). If you have not had this booked to your account, kindly contact our helpdesk at helpdesk.uk@ig.com for assistance. All thebest, KoketsoIG

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 18th Sep 2023. These are projected dividends and are likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. The amount in brackets is the expected adjustment after special dividends are excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently, any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation, and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See the full non-independent research disclaimer and quarterly summary.

Hi @Miroslav, To qualify for a professional account, you need to have a leveraged account (CFD or spread bet), therefore our professional traders mostly make use of ProRealTime demo to test their strategies. We also do have API which can be accessed on: https://labs.ig.com/ Thanks, KoketsoIG

Please contact our helpdesk to roll a DFB share to a forward. Thanks, KoketsoIG

Hi @Miroslav, Thank you for your post. You are right, unfortunately ProRealTime is only available for spread bets and CFD accounts, therefore you cannot do paper trading for a share dealing account. MT4 accounts are also only available for leveraged accounts (spread bets and CFDs). All the best, KoketsoIG

Hi @Spot, Thank you for your question, Is this for shares? Please note that we can roll a DFB to a forward contract provided that there are no restrictions on the share (unborrowable on a short position). We roll the share position at the share cash mid price adjusted for the corresponding spread. You can call the helpdesk to be contacted to a dealer who can do this. Please also note that the underlying market has to be open in order to be able to do this. Thanks, KoketsoIG

Hi @FinanceComittee, Thank you for your request. It has been submitted to our shares desk. We will provide an update soon. Thanks, KoketsoIG

Hi @BD77, Please note that we have checked with our team and they are very confident that this feature should be available sometime in Q4. We apologise for any inconvinience cause and we will also post updates as they come in. Thanks, KoketsoIG

Hi @Sartois, Thank you for your request. Please note that the above stock was added for share dealing. All the best, KoketsoIG

Hi @Ann, Thank you for your question. Please note that the leverage is already set for each and every market offered by IG. You can find the leverage underneath the margin requirements on our platform. The margin requirements are in percentage, you can divide 100 by the margin rate to get the leverage ratio. All the best, KoketsoIG

Hi @Bman, For buying within the spread: the market spread is capped £40, so if the difference between bid and ask times the number of shares is beyond £40, you will pay only £40 in spread because we do the process through a market maker. You sell at the current bid and buy back within spread but not paying more that £40. For Example: If the market was trading at 12/14 and you are selling 100 shares, you will sell at 12 and buy back at 14 paying £200 in spread With a Bed & ISA, you sell at 12 and the market maker buys back 12.4 for example That means 0.4 points spread x 100 shares = £40 The risk: When selling and rebuying shares there is a risk of price movement while you’re out of the market, and therefore a difference in sell and buy price between the open and close of the trade. This can result in buying back fewer shares than you originally held. By using the 'bed and ISA' process, this risk is capped at between either £30 or £50 spread per line of stock. I hope this helps. KoketsoIG

Hi @Bman, Thank you for your post. Please note that when doing a Bed & ISA, you are selling the shares on the share dealing and then buying back the shares on the market within the ISA, therefore, you sell at the current bid (whatever it is when doing it) and buying back within the spread. This means that you won’t keep the same average opening price, because you would have realised profit/loss on the share dealing account and then they buy at the current market price on the ISA account. The £40 (dealing fee) is on the sale of shares per line of stock, but you won’t incur any cost from us on the repurchase. Depending on the share and trade consideration, there may be PTM (Panel of Takeovers and Mergers) Levy of £1 to pay on both sides of the trade and stamp duty on the repurchase within your ISA. The risk is capped at between either £30 or £50 spread per line of stock and is separate from the dealing fee. All the best, KoketsoIG

Hi @Baron, Thank your for your post. That is correct, please note that for CFD, we only offer spot fx contracts and you will have the option the trade either the standard or mini contracts. Fx forwards are only available on a spread betting accounts. All the best, KoketsoIG

Hi @OzzieHolder, Thank you for your post. Please note that you have to call our helpdesk as soon as possible at anytime you are unable to cancel a working order. The custody fee is a quarterly charge and you can be exempt from the charge, if you: 1. Place 3+ trades during the quarter. 2. You did not have any open positions at anytime during the quarter. 3. You invested £15,000 in an IG Smart Portfolio account. You also get a commission reduction for the current month on UK and US shares if you made more than 3 trades in the previous calendar month. All the best, KoketsoIG