I might be being too harsh. I've read that many others experience problems with their brokers' online platform and that it has been common over the years on various providers. And I myself haven't tried any other platforms to compare IG with. So there's that.
It's not rare, but the blame-shifting and denial suggests that IG has a lot of internal office politics and won't invest the money and time required to fix it. Bad sign.
Apropos:
It should be obvious to everyone by now that there won't be a 'chaotic no deal' so the pound has definitely bottomed out IMHO. Shouldn't there be more demand for the pound considering the interest rate is higher than in Euroland, Japan and now even the U.S. ....
The status page is a load of cr@p ...
If they are sweeping this under the carpet and not acknowledging the problem then that's a huge red flag, time to look for another broker.
How can you get away with advertising 24/7 trading when
1) There isn't 24/7 trading
2) Even during the hours that we can trade, the platform is liable to become unusable?
Why can't you advertise 24/5 and ensure uptime and reliability?
This is actually a very profound point. Ultimately, the source of all wealth is human labour and the world around us (and the raw materials it provides). Everything is made from a combination of those two things