[What happen to my Weatherford position when it files chapter 11?]

Hey - this stock is now trading US OTC so you'd have to call us to close this I'm afraid as it is no longer centrally or electronically matched in the underlying market. 

[guys help me]

As far as I can see this transaction / withdrawal was processed successfully yesterday? If you are still having issues please give us a call and we can try and help over the phone. Unfortunately we can't assist with specific payment queries on Community dude to personal data and details on a public forum. 

[Not getting emails from IG, can't log in?]

Hey - unfortunately I can't see any information as you've posted as a 'Guest'. Can you please give us a call and say you're locked out of your Demo and someone will be able to assist. You can either do that or get in contact via LiveChat (at IG.com). 

[Swing Trading]

Whilst I'll leave any subjective replies to your queries to other Community members, there's an article here which you may find interesting / useful. https://www.ig.com/uk/trading-strategies/a-beginner_s-guide-to-swing-trading-39725-170830

 

[Purchasing Contract]

The margin is a fixed percentage of the notional size of the trade, so to answer your second questions - yes. 

[Change £ to dollor]

This will have to be done over the phone. Please give us a call (number available on IG.com contact us section).

[Purchasing Contract]

1 hour ago, HinduDavi said:

Hi all, newbies here, i have been losing straight for 1 week in demo acc.  try to find out why? then i realised i wasn't sure what i'm buying and selling. can someone share where can i look up for the contract/agreement rules and order. How long can i keep the contract? if i sell the contract how much is the commission. just let me know where to find all these information.  

Very broad question. If you have any further information let us know as it'll probably help. 

[new card withdrawal authorisation]

Hey - there are security measures in place to make sure this doesn't happen. The name on the cards must match your own, there are minimum wait periods and additional validation requirements if withdrawing to a new source, and the card must be used to make a deposit. This means the back end checks as used on other websites is completed and should keep you safe. 

Any other questions about account security, please just ask. 

[The cannabis index]

Hey folks. The new Cannabis index offered by IG has only just been launched and therefore we haven't kicked off any marketing or promotion at this point in time. We have it scheduled in though so we'll make sure all relevant clients are aware of our offering and provide all educational and informative material. 

Thanks for notifying me of the chart spike. Charts are indicative and it looks like this was a miscellaneous print which we will investigate. I've spoken to the trading IT team and they've gone and manually removed the incorrect tick. This should update on your charts shortly. Apologies but thanks again. (NB: any orders, limits, stops etc wouldn't have been triggered off an indicative charting spike.)

The Cannabis index itself:

• The Cannabis Index captures the Gross Total Return Performance of the 20* largest publicly listed US and Canadian companies with direct revenue exposure to the cannabis industry.
• The index itself cannot be traded in the underlying market (hedging will be done in the constituent stocks), therefore we cannot work orders in the index, but are happy with OTC orders to open.

Weightings (subject to change but correct at point of posting)

As a side note: When it comes to Cannabis, individual stock can no longer be bought, but this only applies to Share Dealing accounts (however you can sell to close). You can still buy or sell individual Cannabis stock on leverage (as below). 

[Activate account requirements?]

Each account activation will be specific to information you submitted when signing up. Please check your emails as we would have sent the required information. Make sure you check the Junk folder as well. Any other questions  please call as we'll be able to deal with your query immediately. 

[Open offer]

3 hours ago, Jakylls said:

Hi. I’m new to trading on a app.

I have shares in Bould Opportunities.

There’s now another share column in my portfolio saying ‘Bould Opportunities open offer’ what is this please?

thanks 

You have a few options here Jakylls

Open Offer (information here: https://www.investopedia.com/terms/o/openoffer.asp )

If you have a long positions can:                                                                                                           

• Do nothing. The Offer will lapse on your account (Market Default).
• Take up the Offer. You will need to either reply to the email from Corporate Actions which we sent out or call IG to notify us of your instruction to Take Up before the deadline.

If you have a short position (only possible on leverage accounts) can:

• Hold your position until expiry and risk being taken up against meaning your Offer position will be converted into the underlying position at the subscription price going short.

Positions with Guaranteed Stops (only possible on leverage accounts😞

• Positions with Guaranteed Stops will be closed based on the close of business price on the business day preceding the Ex-date. A new position will be opened at an adjusted level, stop and size to reflect the above terms to take up the Offer automatically. The monetary risk of the trade will remain the same.

[Beyond Meat BYND IPO]

19 hours ago, Guest Marc said:

Why can't i shortsell Beyond Meat? 

Hi Marc - this stock is currently unborrowable in the underlying market. This is likely due to the significant rally in the stock and a large percentage of the stock being shorted. You can give us a call where we can manually check the underlying market and other liquidity providers to see if we can get borrow to short, however please note if this is possible there may be a large borrow charge. We'll inform you if this is higher than normal before confirming to open the short. 

You should be able to close this trade at any time on the dealing platform without having to call (normal market conditions dependent of course). 

[where/how do i find my dividend payments in my cfd account?]

if you own the CFD you'll see the cash equivalent of dividends owed booked to your account balance. 

[Need help trading US ETF's]

1 hour ago, TrendFollower said:

@JamesIG,

Are you able to provide a list of U.K. domiciled US ETF’s available to trade on IG’s platform?

unfortunately not. We do however have:

1. The ETF screener  https://etfscreener.ig.com
2. "Find IG's individual share and ETF details"

[Paying Daily Interest after closing positions]

On 05/05/2019 at 22:23, Situation said:

Hi,

Can anyone tell me what is the daily overnight charge for gold and us crude for £100 per pip?

Thanks 

Gold is looking like it's around 0.054 / -0.13

US Crude is around -0.11 / -0.73 

You take these values (in the form Short/ Long) and x but bet size. So £13 to Long £100 on Gold. For Gold, the majority of this is in the markets overnight TomNext rate rather than an IG charge. For the Oil the majority of this is for the movement up/down the futures curve (i.e. off set in part by the profit and loss which will impact the open position). 

[Reset to Default - Demo Account Funds]

Thanks for the suggestion guys. I'll propose it to the relevant parties and make sure your comments are noted. 

[Buying foreign stocks in an IG UK ISA account]

I've just checked this specific share out and it's actually a NYSE listed ADR. The main listing is in Asia on an exchange no recognized by HMRC which means it isn't UCITS eligible and can't be offered on a UK ISA. You can still trade this in a regular share dealing account.

...there's a lot of acronyms in that but let me know if further clarification is needed. 

[question]

This shouldn't take longer than a single working day. Please double check your emails in case we've messaged you requesting additional information / clarification on your documents. 

If you can't find anything please get in contact by calling the New Business number. You can find this on IG.com. 

[where/how do i find my dividend payments in my cfd account?]

Duplicate query, the answer to which is here:  

 

[Options on shares]

Unfortunately no concrete plans however we continue to reevaluate all assets and deal execution options. If anything changes we'll be sure to update everyone. 

[Need help trading US ETF's]

This is likely due to recent changes in legislation which you can read about here (plus excerpt below):  

https://www.justetf.com/uk/news/etf/us-domiciled-etfs.html

 

[where/how do i find my dividend payments in my cfd account?]

You should be able to see this in the 'Live Accounts' section of MyIG.

NB: dividend payments are reflected as a cash value a couple of days after the payment date of the stock. 

[Ownership of underlying share and company divestments/mergers]

23 hours ago, Invis said:

... will dividends specifically reference the stock they have come from ...

They certainly will. Something like "HSBC Dividend" along with any conversion values if paid in a different currency to the one you have as your base currency.

23 hours ago, Invis said:

...I was hoping to set up a DRIP but believe this may not be possible in IG share dealing accounts or ISAs - is this correct?

Unfortunately at the moment we don't offer DRIP functionality, although it is something a number of our clients have requested and I've made sure to continue to inform and update the non-leverage project management team on these client requests.

[Cannabis stocks]

14 hours ago, dmedin said:

If the UK adopts a sane cannabis policy (which is probably never will) will that decision be reversed?

I mean seriously ... how uptight and prudish can you be?  Trading tobacco stocks is fine even though tobacco kills millions of people?

We periodically review all assets and form business decisions based on the available information at the time. 

[Cannabis stocks]

18 hours ago, SS_NP said:

Any idea if we can still trade Cannabis shares on other website. Just wondering if others are planning to stop trading like IG. I have few shares with IG which were bought at higher price as of now. If I sell them now then I will be loosing quite a lot. Please suggest.

Unfortunately I am unable to advise on other companies dealing practices, however in the interest of forum transparency other Community members are more than welcome to have their say as some already have (in accordance with our terms of service and within reason of course). I do know, however, that a number of other providers have taken the same action as we have. I'd recommend independent research before taking action. 

When it comes to 'moving' stock we are unfortunately unable to facilitate a stock transfer and you can only sell to close with us when it comes to Cannabis stocks on a share dealing (and/or ISA account in the UK). Our CFDs and Spread Betting leverage accounts remain unaffected by this decision.   

To shift your exposure from IG would therefore require you to sell on IG and buy on an alternative brokers platform. One possible option to reduce market movements / fluctuations in the individual share price over this period and reflect exposure on this new broker is to set simultaneous orders in the same auction with IG and the new broker.

 

17 hours ago, rohantigcomm said:

Well?? Can IG please let me know what I do if I can't trade my Cann Global shares please?

Hi @rohantigcomm - you can still sell to close on IG, however we are unable to maintain your exposure or transfer stock to alternative brokers. You would have to buy on an alternative broker if you wish to maintain your exposure to the stock.  If you are invested in the affected companies with IG, you’ll need to sell your shares no later than 11.59pm UK time on Thursday 23 May 2019