JakubIG
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Posts posted by JakubIG
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Hi @Caseynotes I believe @krader is talking about a standard IG demo account.
@krader I see where the problem is. I will raise a technical ticket and share with you its number via email.
Thanks,
Jakub
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15 hours ago, Darzad said:
I only joined today so apologies for my lack of knowledge in advance!
I have been dealing with a company for some years now which has very recently launched on the London stock market. Originally it was Transferwise but it changed that to become Wise Plc. Prior to their launch they offered existing customers a special offer - if you purchased their shares within 14 days of the launch and provided them with proof of the purchase and then held the shares for a year they would increase the number of shares held by 5%.
I think this company has a very good chance of growing quickly so I want to purchase some shares BUT I cannot find any trace of them on the site anywhere! So are they listed, and if so where? I have gone through every company listed here on the London exchange with nothing found and then I've gone through by stocks under every category but again nothing found.
I'm at the point now where I'm tempted to change my username to "mybrainhurts" - help!
Hi @Darzad,
You can buy Wise PLC on our platform as shown in the screenshot below. Given the fact that every platform is the same you should be able to see it as I am.
Thanks,
Jakub
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9 minutes ago, Guest London said:
I do not have the buy/sell at market option in my account. Only Limit - Day option is available
Hi there,
Today the markets are closed. That's the reason why you don't have the "market order".
Thanks
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On 30/06/2021 at 10:36, gc81 said:
I'm aware i can set up a trailing stop for a trade prior to it activating
is it possible once a trade has triggered on PRT to then set up a trailing stop.
eg i would like to have a trade trigger and then when it hits a certain price i'd like to manually set a trailing stop
Hi @gc81,
You should be able to attach a trailing stop to an existing position as described in the screenshot below:
Thanks,
Jakub
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On 16/06/2021 at 06:45, Guest Vivek said:
Hi there,
I would like to know book cost, what is it? my book cost is always same. I do not get it. Please explain would be much appreciated. Thanks
Hi there,
The book cost is the actual cost of buying the shares at the time you bought them.
The market value is the value of the shares there and then at that point in time.
Say you bought 100 shares at 200p per share. Your book cost is 100 x 200p = 20000p a.k.a £200
Say the market then goes to 250p per share. Your book cost is still £200 (as the price you paid for the stock hasn't changed), but the market value is now £250
I hope this clarifies things but let me know if I can help further.
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On 08/07/2021 at 02:22, manafull said:
Hi @gxcbv @Administrator,
Thank you for your comments.
Now, I have the simple question that is perhaps of the most core interest for every retail traders like me, if you can pin point and clarify (assuming "L2 trader" is the same as "Pro Level 2" Trader that a Retail Trader (i.e. L1) can apply on IG):
This question is regarding the CFD trading (i.e. ASX 200 Index CFD trading), in terms of placing a "Deal" at real time between Pro L2 Trader and a Retail Trader and using IG platform:
For a Real time Deal:
1) Will the ASX 200 Index displayed in the Deal be as the same Real Time ASX 200 Index, for both L2 Trader and Retail Trader?
2) Will the ASX 200 Index be manipulated by IG platform against the Retail Traders, Before and After they placed the Deal?
If the answer to 1) is "Yes, it is the Same Real Time ASX 200 Index for both L2 and Retail Traders when placing the Deal" AND 2) is "No, IG platform can not manipulated the ASX 200 Index against the Retail Traders before and after they place the Deal", Then it makes all common sense as it shows the solid foundation of fairness (no discrimination) for placing a Deal whether you are a L2 Trader or Retail Trader on IG.
At this stage I have been a Retail Trader on IG since Jan this year, though I am planning to apply for the Professional Level 2 Trader next year, I don't think IG is able to, or allowed by the regulation to manipulate the ASX 200 Index in Real Time to disadvantage clients before or after they place a Deal (at real time).
Thanks.
Hi @manafull,
I see that there is some confusion around trading on L2 and our web platform.
The main difference between L2 and our web platform is that on L2 you can trade shares using DMA (only shares!).
Quote1) Will the ASX 200 Index displayed in the Deal be as the same Real Time ASX 200 Index, for both L2 Trader and Retail Trader?
A professional/retail/L2/MT4/PRT trader will always trade on the same ASX 200 cash index price.
Quote2) Will the ASX 200 Index be manipulated by IG platform against the Retail Traders, Before and After they placed the Deal?
I'm not sure what does this question mean.
On indices we offer Future contracts and Cash contracts. The price data feed of a future contract is coming directly from the exchange and we just adjust it for the spread (that's how we make money!). On future contracts you don't pay any overnight funding as the spread is wider.
The price of an index cash contract is calculated by taking the price of the Index future contract and adjusting it by the Fair Value. The Fair Value is taken from Bloomberg and it's updated constantly throughout the day. In a nutshell it consists in readding the dividends and subtructing the interest to the price of a future contract.
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Hi @JohnPereira,
On MT4 you can't use the Guaranteed stops as they don't support it. You can use them only on our own IG platform.
Thanks,
Jakub
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Hi @NathanBoug,
We don't lend out our clients' shares and we've never done this before.
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On 30/06/2021 at 12:22, hameedasgcgroup said:
i created account i want ask you possible automatic system trading
Hi @hameedasgcgroup,
We offer 2 external platforms (MT4 and ProRealTime) on which you can create and run a trading system.
On MT4 you can launch Expert Advisors - On ProRealTime you can create or upload an automatic trading system.
If you are interested in ProRealTime you can check out this forum where traders can share codes and help each other.
Thanks,
Jakub
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On 01/07/2021 at 01:19, Spottz said:
Is it possible for me to place a CFD order to open a position at the market price at the open of the market. ie. place the order while the market is closed, to be executed at market open?
Hi @Spottz,
When the market is closed you can place a limit/stop order to buy/sell.
In my example, I'm placing a stop order to buy 100 shares at the price of 249. This means that I'm willing to buy 100 shares at the price of 249 or higher.
If the market will open at 248, my order will NOT be executed. If it will open at 249.01 or 380 it will be executed.
If you are looking to place an order which will buy the shares at whatever price it will be at the opening, this is not possible.
Thanks,
Jakub
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11 minutes ago, Guest Joe harley said:
could someone please walk me through the process of placing a pending order. many thanks
Hey Joe,
What kind of pending order are you looking to place? On which account (CFD, Share Dealing, Spread Bet)?
I have created this screenshot for you on a CFD account
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On 26/06/2021 at 02:00, gxcbv said:
No, IG has "in-house" market, on which they have concentrated all their advertisement and support. So, if you are trading the normal app/web platform, you are a victim of their profiteering.
However, they also nominally have a L2 Dealer, which is supposed to be direct market access. I have been trying to trade using their L2 Dealer for over 6 months, but haven't been successful. Why? Because their installation package is out of date and not working, their support team is clueless (directed by management of course), and there is literally zero visibility of that platform or the possibility of using it. Still, it satisfied the requirement for it to be listed as a direct market access platform!! And they lure customers in...
In the CFD industry there are brokers who don't hedge client's exposure and brokers (like ourselves) who hedge client's exposure.
In a perfect world the exposure of short clients would net off the trades of long clients however this is not always the case. Our hedging model allows us to take an exposure in the underlying market for the remaining exposure which doesn't offset - This way we don't need to hedge every trade, worry about profits of our clients and results in lower costs for hedging in the underlying market (commissions, interest etc.).
We make our money primarily through our spreads and overnight funding with other fees making up a small proportion of our revenue.
I would like to remind also that IG is regulated by several bodies globally, including top-tier regulators like the UK's FCA, Germany's BaFIN, Australia's ASIC - This should be quite reassuring from a dealing execution and transparency perspective.
Empowering our retail clients has become part of our journey and a common goal - We are doing our best to provide our retail clients with innovative products/platforms, webinars, news and the acquisition of TastyTrade 🍒(which is now finalized) has been done in line with this purpose.
In regards to L2 dealer, it is a platform designed for our own traders, so it's for people comfortable with increased complexity of DMA shares trading. All the info is available on our dedicated page.
If you have encountered any technical issue during the installation/launching process please let us know @ chartsupport@marketdatasystems.com and our dedicated TS - IT team will be more than happy to assist you with that.
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The ancillary costs consist of Custody fee and currency conversion.
Currency conversion: When your trade requires conversion of one currency to another, we charge a currency conversion fee, added on to the conversion itself.
Custody fee: A fee charged if you hold investments on a share dealing account or ISA at the end of a quarter, and have traded fewer than three times in that quarter. The fee does not apply if you only hold cash on your account, and any commission you pay reduces the fee by the relevant amount.
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5 hours ago, ooooer said:
Hi, I hold shares in Open Orphan.
They have announced a distribution in specie for Poolbeg effective 16June21, 1 share for every 2.98 Open Orphan shares.
I haven't received notification from IG of my Poolbeg share allocation to date. Can anyone advise please
Hi there,
Poolbeg Pharma is not listed yet and doesn't have its own ISIN.We will book the new shares on your account once it's listed and we have the new shares delivered from our Custodian. -
1 hour ago, Bender101 said:
how can i add 2 bollinger band on the IG trading platform. i can only add one.
Hi there,
On our platform you can't add more than one Bollinger Band.
We offer a 3rd party platform which is called ProRealTime. On this platform this is doable and they have a wider choice of indicators.
If you wish to try it, please go on MyIG > Settings > ProRealTime and you will be able to launch it from the Dashboard.
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3 hours ago, Jeeve said:
I haven't either.
Spoke to IG helpdesk yesterday and they are still waiting for the dividends to be added to their accounts. Said they should have either the money or an update in 10-15 working days, which would be end of this week.
Hello,
We have received the dividend today from our custodian and posted it accordingly on all the accounts.
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Hi Lloyd,
I'm sharing with you an easy way to check the EPICs of all our instruments:
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Hi there,
Please check your account as the GKP has been booked today on the accounts. We usually post the dividends 1-3 working days after pay date.
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Hello,
We don't offer/have the access to the LSE International Order Book, this is the reason why you can't trade it on Share Dealing.
We do offer it however on CFD/SB.
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CFDs are banned in the US.
If you are a US citizen but you have the residence in the EU or another country, you will be able to trade CFDs on Cryptos.
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Hi there,
If you need the .exe file please find it below:
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Hi Redman,
05.07.21 US markets were closed due to the Indipendence Day.
All the best,
Jakub
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Hi there,
ProRealTime is totally free on demo accounts.
If you generate monthly £30+ in spread and commissions, PRT will be free on your Live account as well.
Position REJECTED, Reason : REJECT_SPREADBET_ORDER_ON_CFD_ACCOUNT
in IG Technical Support - Platform and App Help
Posted
Hi @Eragonnm,
You are using a CFD EPIC on a Spread Bet account. The EPIC for the equivalent instrument on Spread Bet is CS.D.LTCUSD.TODAY.IP
If you are using a CFD demo account than the EPIC is fine but you shouldn't be using DFB in expiry as that's for Spread Bet accounts.
Thanks,
Jakub