ArvinIG

Hi @Highriskcap, For assistance on APis you can reach out to webapisupport@ig.com, they will be able to assist you. All the best - Arvin

Hi Tushar, Unfortunately, the Greeks are not available on the trading platform. All the best - Arvin

Hi @jimmydee, The Greeks are not available on the options, the implied volatility is displayed though. All the best - Arvin

Hi @Peter15, I have reached out to the dealing desk in regards to your account. they have added the quarters now. Could you please have a look a let us know? I hope it helps ! All the best - Arvin

Hi Clint, In addition if you right click on the chart and go to Show you can enable or disable some visuals. All the best - Arvin

Hi @GTRAIN, You will be able to set expiry for 2 a.m on MT4 and ProRealTime, but to place an order you ill need to set it up on your account via EA or Autotrading. All the best - Arvin

Hi Anand, The EOFY 20-21 statements are out. You should be able to find it in your account on MY > Live Accounts > Statements If you need further assistance please reach out to helpdesk.au@ig.com with your account details. All the best - Arvin

HI @dibbsy, It might be due to the data feed set up on your account. Please reach out to the helpdesk.au@ig.com with a screenshot for further assistance. All the best - Arvin

Hi UMB, You will need to talk to your an accountant or reach out to the taxation office of your location. All the best - Arvin

Hi Sabreen, You can create an account to access a CFD account on https://www.ig.com/en/application-form All the best - Arvin

Hi @amilio, Could you please send us a screenshot so we can assist you further? You can reach out to helpdesk.uk@ig.com with your details and screenshot for support. All the best - Arvin

Hi @amilio, You can find level two data on My IG > Settings > Data feeds : I hope that it helps All the best - Arvin

Hi @andrewstooke, The stocks available on the demo account should be the same available on the live accounts ( more up to date on the live version). We won't be able to offer NanoXplore Inc as it trades on OTC and not exchange. You can find details on stocks we are able to add to the platform on our stock request page: I hope that it helps ! All the best - Arvin

We look at the highlights from Ampol’s recent interim results release. Source: Bloomberg Shares Ampol Z Energy Share price New Zealand News It’s all in the earnings. Despite posting solid earnings growth for the first-half of FY21, the Ampol (ASX: ALD) share price fell on Monday, finishing out the session down 4.76% to $26.22 per share. The company also took the interim results as a chance to reveal its proposed acquisition of Z Energy (NZX: ZEL) – a New Zealand based and listed fuel distributor. Below we look at the highlights from Ampol’s interim results as well as the details from the proposed acquisition of Z Energy. Interim results in focus At a group level, Ampol reported replacement cost operating profit (RCOP) earnings (EBIT) of $340 million up from $221 million in the prior corresponding period. Broken down by segment, that result was driven primarily by Ampol's fuels & infrastructure segment, which booked $208 million in earnings (EBIT) in the period, while convenience retail brought in $149 million in EBIT, and Corporate had negative EBIT of $18 million. That fuels & infrastructure profit performance was itself driven by a swing in Ampol’s Lytton refinery earnings – which went from negative $59 million in H1FY20 to positive $49 million in H1FY21. From a capital management perspective, the company made two important points: One, Ampol management declared an interim dividend of 52 cents per share (fully franked), equivalent to a 61% payout ratio. Two, the company reported that it had completed a $300 million off market share buy-back program during the half. Click here to read our beginners’ guide to fundamental analysis. The Z deal As part of an adjacent announcement, Ampol revealed that it had made a NZ$3.78 per share, all cash acquisition bid for Z Energy – in a deal which values the New Zealand-based company at ~NZD$2 billion. That deal represents an approximate 35% premium to where the stock traded at before the takeover announcement was made. RBC analysts, who have a sector perform rating and $28.00 price target on Ampol, commented positively on the deal, saying: ‘Ampol knows the New Zealand market well and we think this is all about applying the Ampol model to Z Energy and expanding Ampol’s existing experience and presence in New Zealand through the Gull network.’ ‘Our preliminary view is the Z Energy bid fits well into Ampol’s business model and through Ampol’s experience in Australia this has potential to add value, particularly to Ampol’s F&I International and Trading and Shipping business,’ RBC added. As present, Ampol’s management team is currently undertaking further due diligence on the potential deal. Take your position on over 13,000 local and international shares via CFDs or share trading – and trade it all seamlessly from the one account. Learn more about share CFDs or shares trading with us, or open an account to get started today. Shane Walton | Financial Writer, Australia 23 August 2021

Hi @Munza Under Share Trading with IG, shares purchased are held by Citi in a direct custody capacity. Australian shares purchased through IG are registered in CHESS under Citicorp Nominees Pty Limited, with a CHESS Participant Identification Number (PID) 20018. They are held on the client’s behalf by Citibank Pty Ltd. UK and US shares are held by Citibank N.A. German shares are held by Citigroup Global Markets. The clients are the ultimate beneficial owners. Therefore, we won't have a HIN or SIN to provide you with but the PID number above. More details here I hope that it helps ! All the best - Arvin

We look at some of the key things investors and traders should be aware of before the blue-chip airline reports its full-year results. Source: Bloomberg Shares Qantas Airline COVID-19 pandemic Jetstar Stock trader Qantas share price under pressure The Qantas (ASX: QAN) share price has tumbled over the last month, falling a little over 7%, opening Monday's session at $4.25 per share. At those price levels the company has an implied market capitalisation of $7.97 billion, but the earnings outlook remains unstable. The market – ever-focused on the short-term – has good reason to be worried. In 2020, the pandemic bore an obvious impact on airline and travel stocks and their share prices took a correspondingly large hit, with Qantas trading at a covid-low of $2.03 per share. The market would rebound of course, as Australia, for the most part, successfully navigated the covid-19 pandemic in 2020. This notion of a rebound looks to have lost steam in 2021, as the country faces mounting covid-case counts and fresh lockdowns. Qantas and investors were hoping that in lieu of international travel, that the airline could keep its operational performance buoyed by the domestic market. Speaking to the frame of mind in early 2021 – Australia’s competition watchdog – the ACCC – in March observed that Qantas' domestic network reach had mostly recovered to pre-covid levels. Specifically, it was noted that by December 2020 the airline was servicing 142 domestic routes, up significantly from 113 route services in September 2020. Click here to read our beginners’ guide to fundamental analysis. Confidence wanes That confidence ran-up in April. As part of a market update, Qantas said that it had seen 'Group Domestic capacity increasing beyond previous estimates to reach 90 per cent of pre-COVID levels in Q4 FY21,' while Jetstar, Qantas' low-cost arm, was at the time expected 'to exceed 100 per cent due to strong leisure demand.' Those figures however have fallen strongly off the back of the latest Greater Sydney covid outbreak, with management in early August saying that 'Qantas and Jetstar have gone from operating almost 100 per cent of their usual domestic flying in May to less than 40 per cent in July because of lockdowns in three states.' Despite that added clarity, investors are likely anxiously awaiting more insight into where Qantas’ management believe domestic capacity will sit in the coming financial year. Recent covid restrictions have revealed other quantifiable impacts, with the airline recently saying it would stand down 2,500 of its staff as a result of border closures. 'The standdown is a temporary measure to deal with a significant drop in flying caused by COVID restrictions in Greater Sydney in particularly and the knock-on border closures in all other states and territories,' management said. The airline noted that it expected no job losses from this decision. All of this hasn’t stopped the sell-side from favourably viewing the airline. Indeed, analysts overwhelmingly like the stock: according to Market Index, Qantas currently commands a Strong Buy rating, on average. That bullish rating is made up of 10 Buy recommendations, 1 Hold recommendation and 1 Sell recommendation, also according to Market Index. Qantas is set to release its FY21 results this Thursday, 26 August. Take your position on over 13,000 local and international shares via CFDs or share trading – and trade it all seamlessly from the one account. Learn more about share CFDs or shares trading with us, or open an account to get started today. Shane Walton | Financial Writer, Australia 23 August 2021

Hi, You will be in Margin call : If your account equity ( the total capital you have deposited plus or minus any profits or losses ) drops beneath 50% of your margin requirement If you remain on margin call constantly for 24 hours If you are on margin call during periods of increased volatility, or periods when we anticipate increased volatility If you are on margin call going into the weekend. We’ll try to avoid having any accounts on margin call going into the weekend. So if your equity is below 100% of your margin requirement, your positions will be at an increased risk of being closed on a Friday evening. When your equity drops beneath We will endeavour to 99% of margin Send you a notification email 75% of margin Send you a second notification email* 50% of margin Start automatically closing positions More details here. I hope that it helps All the best - Arvin

Hi @fedex, When a Corporate action happened the team will usually book your new shares at the level price of 0. You might need to edit your book cost to display the right numbers. To do so you can use this link here. I hope that it helps All the best - Arvin

Hi @HT3, Could you please take a screenshot and contact helpdesk.uk@ig.com. Our helpdesk team will be able to have a look into that specific positions and provide you with further information. All the best - Arvin

Hi @Markyboy41, In cases of Corporate Actions, if you are eligible the Corporate action will contact you via email with the options you have and to record your instructions. If you need further assistance please reach out to helpdesk.uk@ig.com All the best - Arvin

Hi @Redback000, On the deal ticket, you should have few options showing up on the order type field : I hope that it helps All the best - Arvin

Hi @V3nom12, It doesn't seem that the option to add an account is there, that is correct. Could you please reach out to our helpdesk on aperturaconto@ig.com to add an account or helpdesk.uk@ig.com. All the best - Arvin

Hi @HeOfMuchDisgrunt, We do have a forum thread for feedback https://community.ig.com/forums/forum/14-feedback-and-suggestions/ . We are collecting feedback on a daily basis on the community and forward it to the relevant department. The more feedback we have on a topic the more likely the developers will consider the idea ( if it is a reasonable project) I hope that it gives you some assurance that we do forward the suggestions. We are working on improving our platform and we want our clients to be in the center of it. All the best - Arvin

HI @Rhoml, Thank you for your feedback, I believe the development team is working on a new solution for MFA. I will forward you feedback to be reviewed. All the best - Arvin

Hi @HeOfMuchDisgrunt, I understand it would be quicker for you to only see what is available. There has been feedback about being able to see the margin per position on the position screen. I will forward all your suggestion to the relevant department to be reviewed. All the best - Arvin