ArvinIG

Hi @Furlls, IMoving iMage Technologies Inc has been added to the platform. All the best - Arvin

Hi @ro55, There was Corporate action on Melrose a consolidation of 9 for 10. When you transfer shares into your account, the book cost will be displayed as zero, unless you have provided us with a figure on your transfer form. The book cost will also be changed to zero if there has been a corporate action on your shareholding. You can find how to edit you book cost here. Once edited your P/L will be acurate. All the best - Arvin

Hi Ross Fay, Melrose was under a Corporate Action, a consolidation of 9 for 10. I hope that it helps ! All the best - Arvin

Although Alibaba shares have pared last week’s losses, the stock still remains undervalued. Source: Bloomberg Indices Shares Alibaba Group Stock Price United States Alibaba (NYSE: BABA) shares closed 1.5% higher on Tuesday (31 August 2021) The e-commerce stock has retraced nearly all of last week’s sell-off Last week, the stock fell nearly 8% amid ongoing regulatory concerns and new workplace controversies IG analyst Yeap Jun Rong says Alibaba’s current lower valuation suggests ‘markets are still having doubts in its ability to weather regulatory reforms’ Keen to trade Alibaba shares? Open an account with us to start trading the stock. Alibaba stock price analysis: what’s the latest? Alibaba shares closed higher for a second straight day on Tuesday, as new investors bought into the shares after last week’s massive sell-off. The e-commerce stock has recovered 7% so far this week, with its Hong Kong listing trading at HK$167 as at 12:30 HKT on Wednesday (01 September). Meanwhile, its American Depositary Shares ended Tuesday’s session 1.5% higher at US$167 each. Alibaba shares are down by nearly 25% in the last three months, as regulatory crackdowns continued to impact the business. The stock continues to trade nearly 50% below its historic peak price of US$310, recorded in October 2020. IG Asia market strategist Yeap Jun Rong says that Alibaba's current lower valuation and weaker price performance as compared to its peers, such as JD and Pinduoduo, ‘seem to suggest that markets are still having some doubts in its ability to weather regulatory reforms’. ‘This will only be able to draw greater clarity over time,’ he adds. Alibaba’s current price-to-earnings ratio of 19.25 is also well under its 2020 peak of 42.85. While this shows that the company is now undervalued, other investors might view this as an opportunity to stock up shares. Despite the stock price’s downward trend, analysts have given Alibaba’s NYSE shares a consensus price target of US$304, which equates to a potential 82% upside. Out of 28 analysts polled, 24 have also rated the stock a ‘buy’, based on the latest MarketBeat data. Keen to take a chance on Alibaba? Learn how you can buy, sell and short Alibaba shares with IG. Trade over 16,000 international shares from zero commission with us, the UK’s No.1 trading provider.* Learn more about trading shares with us, or open an account to get started today. *Based on revenue excluding FX (published financial statements, June 2020) Why is Alibaba’s share price falling again? Last week, Alibaba shares plunged nearly 8% to a two-year low of US$158 a share, as going regulatory concerns were compounded by reports of sexual assault against a female employee. On Friday (27 Aug), the city of Tianjin instructed municipally governed companies to migrate their data from private cloud solutions providers like Alibaba and Tencent to a state-backed cloud platform by next year. Such moves are expected to take place nationwide, as the Chinese government continues its push for data security. This will undoubtedly hit Alibaba’s cloud services revenue in the long run. Then on Monday (30 Aug), the group fired 10 employees for sharing screenshots of the said female staff’s 11-page post on a public forum. The original post was shared on the company’s intranet. Kelvin Ong | Financial writer, Singapore 01 September 2021

Hi @Shannon508, If Autochartist is not showing up in your MT4 menu, you can get the plugin on this link: https://www.autochartist.com/metatrader-plugin/index_en.htmlI hope that it helps !All the best - Arvin

Hi Annie, Unfortunately we are unable to assist you in another language than English. You can contact our helpdesk which has officers speaking different languages. All the best - Arvin

Hi @amilio, With the L2 Dealer platform you can trade shares and forex CFDs more details here. The commission is the same as IG commissions dealing through the IG platform directly. All the best - Arvin

Hi @amilio, In this scenario the best thing is to contact the helpdesk on 0800 195 3100 or helpdesk.uk@ig.com or via live chat. The helpdesk will be able to investigate your order history and discuss with a dealer if necessary. All the best - Arvin

Hi @BLazz, This feature is available on retail accounts. You will need to pay a fees to access data either Level 1 or Level 2. You can subscribe on My IG > Settings > Data Feeds: Once setup, your deal ticket will look like this with more market depth: I hope that it helps! All the best - Arvin

Hi @haakon_73, Could you please send screenshots to helpdesk.uk@ig.com ? Our IT team will have a look into it. Thank you - Arvin

Hi @grab123456, Once a complaint is lodge the compliance team will go through all the interaction in regards of the issue raised. The investigation can take some time. Once reviewed they will come back to you with the result of he investigation and an outcome to your query. Thank you for your patience. All the best - Arvin

Hi Stradic, For AUS, on a CFD account the commission will be 2 cents per share or $15 which ever is higher per side (https://www.ig.com/au/charges) For share dealing, clients who choose to convert currencies manually will pay commission of 2 cents per share with a minimum charge of $10 on US stocks. But you wont pay the Foreign exchange fee and the 0.7% spread. (https://www.ig.com/au/share-trading/charges) If you need further information please check the links above or reach out to helpdesk.au@ig.com. All the best - Arvin

Hi @jt_1, This answer might help you This is only applicable for Share dealing. For leverage dealing you can change your account currency or open another account with a different currency. I hope that it helps ! All the best - Arvin

Hi @Furlls, You request was submitted. All the best - Arvin

Hi Alexej, On My IG > Live accounts > Withdraw funds : If you need more assistance please reach out to helpdesk.uk@ig.com. I hope that it helps. All the best - Arvin

Hi @GustavoGodinho, There has been a server issue with MT4 for some minutes. It now has been resolved. Apologies for the inconvenience. All the best - Arvin

Hi @frank321, There has been a server issue with MT4 for some minutes. It now has been resolved. Apologies for the inconvenience. All the best - Arvin

EV giant Tesla’s stock price rallied on a potential positive development in its plans to enter India. Source: Bloomberg Shares Tesla, Inc. United States Price Nvidia Elon Musk Tesla (Nasdaq: TSLA) shares closed 2.7% higher on Monday (30 August) The electric carmaker is reportedly in discussions with Indian auto parts suppliers Elon Musk, Tesla's CEO, has signalled concerns over Nvidia’s planned Arm purchase Keen to trade Tesla shares? Open an account with us to start trading the stock. Tesla shares rev up on news of talks in India Shares of the world’s biggest electric-vehicle (EV) maker Tesla surged 2.7% day-on-day to close at US$730.91 on Monday. Volume traded was about 18.6 million shares. The price gains came despite GLJ Research analysts saying that Tesla was likely to miss its local China vehicle sales estimates. Instead, stoking investor sentiment was a news report that the Nasdaq-listed company is currently seeking auto parts suppliers in India ahead of its entry into the country, one of the world’s biggest emerging car markets. Out of 45 analysts, 22 recommended ‘buy’ on TSLA shares, 14 gave ‘hold’ calls, and nine suggested ‘sell’. Their average target price was US$679.97, Bloomberg data showed. Last week, Cowen’s research team gave a ‘market perform’ call with a US$562 target price, DZ Bank recommended ‘buy’ with a US$790 target, while Morgan Stanley rated TSLA ‘overweight/in-line’ alongside a US$900 target. Keen to take a chance on Tesla? Learn how you can trade Tesla shares with IG. Go short and long with spread bets, CFDs and share dealing on Tesla and 16,000+ shares with the UK’s No.1 platform.* Learn more about trading shares with us, or open an account to get started today. * Best trading platform as awarded at the ADVFN International Financial Awards and Professional Trader Awards 2019 Tesla’s potential foray into India: What’s the latest? On Monday, shares of Indian auto parts suppliers jumped as much as 13.7%. That came after The Economic Times newspaper reported on Sunday that Tesla was in early discussions with at least three local companies to source critical electrical, electronic, and mechanical components, as part of its plans to enter the South Asian country. The California-based EV pioneer is in talks with the firms for the supply of parts such as instrument panels, windshields, brakes and power seats, the report added. Indian companies already supplying components to Tesla were said to include Bharat Forge Ltd, Sona BLW Precision Forgings Ltd, and Sandhar Technologies Ltd. Tesla intends to set up a factory to produce cars in India if it can first begin sales with imported vehicles. Its CEO Elon Musk has said several times on Twitter about the US company’s impending entry into India. Reuters reported that Tesla registered a local company this January, and by April it had begun looking for locations to open showrooms in New Delhi, Mumbai and Bengaluru. Elon Musk said to oppose Nvidia deal for UK chip maker Separately, Musk has indicated competition concerns over US semiconductor giant Nvidia Corp’s planned takeover of British chip designer Arm Ltd, The Telegraph reported on Saturday, citing multiple sources. The UK newspaper also said e-commerce behemoth Amazon.com Inc and South Korean smartphone maker Samsung Electronics Co Ltd have lodged opposition to the deal with US authorities. Nvidia is likely to seek European Union antitrust approval for the acquisition in early September, Reuters said. Kelvin Ong | Financial writer, Singapore 31 August 2021

Hi @KamG, IG only support on what is within our reach, since MT4 is a third party software our support is limited. Nevertheless someone from the community might be able to help you All the best - Arvin

Hi there, There was an IT issue that has now been fixed. Are you able to login? Thank you - Arvin

Hi Hannah, Could you please explain a bit more want feature you would like to see? To you mean post about the same topic? We can forward your feedback to the relevant department to be reviewed Thanks - Arvin

Hi @Spook1304, You can find calculation of VIX overnight funding at the bottom of this page. If you need further assistance it would be best to contact the helpdesk.uk@ig.com I hope that it helps. All the best - Arvin

Hi, Have you tried to clear your cache and delete your cookies? If it is still happening please reach out to helpdesk.uk@ig.com with screenshots. We will be able to investigate and assist you from there. All the best - Arvin

Hi @TheAmarPreet, If you have received dividend during that financial year the statement should be available on that screen. If you received complex dividend you will need to wait until October for the statement to reflect all the dividends once we obtain the information. I hope that it helps. All the best - Arvin

HI @blitzjoker, Please reach out to helpdesk.uk@ig.com, the IT team will be able to look into your query and advise if the limit can be increase. All the best - Arvin