[Share transfer from Revolut]

Hi @PHeZ

Thanks for the query. 

The shares would need to be held in an external ISA account before we could transfer them into your IG ISA. Please see the following link for more details: https://www.ig.com/uk/investments/share-dealing/transfer-investments 

All the best, 

Anda

[Petra Diamonds]

Hi @StevenE

Thanks for the query. 

The company had a 1 for 50 stock stock consolidation. This has the effect of dividing your shareholding by 50. Please see the following link for more information on consolidations: https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/market-details/what-happens-to-my-shares-position-if-the-company-performs-a-sto

All the best, 

Anda

[Mr]

Hi @Ps12345

Thanks for the query. 

We have credited the funds to your share dealing account. This occurred because its a regulatory breach to hold delisted stock/proceeds in a ISA account. 

All the best, 

Anda 

[CFD index stop loss / margin question]

Hi @VSK0217

Thanks for the query. 

Your position would be automatically closed when the equity on your account is beneath 50% of the margin requirement. This is our margin policy. To learn more about this please see the following link:

https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/margin/what-is-margin-call

All the best, 

Anda

[Help explanation on recent MPLX dividend payment]

Hi @Robhalo

Thanks for the query. 

Our helpdesk would be able to provide assistance here. You can email helpdesk.uk@ig.com or call 0800 409 6789 / +44 (0)207896 0079. You can also use our live chat service. 

All the best, 

Anda 

[rollovers for multiple positions]

Hi @andygeach

Thanks for the query. 

The positions would be kept separate i.e. you would have three positions with the same opening level. This should not affect the total spread charge materially as the spread is applied to your bet size. 

All the best, 

Anda 

[ETFs]

Hi @Lotusworld
 

Thanks for the query. 

Yes we do offer both of these. 

All the best, 

Anda

[Controlled Risk Premium Commission for trading US Share from Australia ?]

Hi @mamunmaziz

Thanks for the query. 

Controlled risk premium is only charged when your guaranteed stop is triggered. When opening a position with a guaranteed stop the premium will be held aside along with the margin. But will only be charged if the stop is triggered. It would be returned alongside the margin if the position is closed without the stop being triggered. 

For more details please see the following link: 

https://www.ig.com/au/help-and-support/cfds/orders--stops-and-limits/how-much-does-a-guaranteed-stop-cost

All the best, 

Anda

[Free stock screen or get a stock list with intrinsic value (DCF fair value or similar)?]

Hi @CapoCrow

Thanks for your query. 

At IG we offer the following stocks screener, have a look to see if it meets your needs:

https://www.ig.com/uk/markets-stock-screener?sortField=name&sortDirection=ASC&page_number=1&page_size=40&histogram=MKTCAP,AEPSXCLXOR,DIV_YLD,PRETAX_PROFIT_MARGIN,AROIPCT,APENORM

All the best

Anda

[Option to move chart to another workspace]

Hi @NickW-uk

Thanks for the feedback, 

We will forward this suggestion to our developers as well. 

All the best, 

Anda

[Workspace chart grid view]

Hi @NickW-uk

Thanks for the feedback, 

We will forward your suggestions to our developers. 

All the best, 

Anda

[REST API: /positions/otc "MINIMUM_ORDER_SIZE_ERROR" (CFD-Order)]

12 minutes ago, MichaelDE said:

Hi,

I placed a CFD Market-Order via https://demo-api.ig.com/gateway/deal/positions/otc (POST) as follows:

{

"currencyCode": "EUR",

"dealReference": "TESTxy",

"direction": "BUY",

"epic": "IX.D.DAX.IFMM.IP",

"expiry": "-",

"forceOpen": "False",

"guaranteedStop": "False",

"orderType": "MARKET",

"size": 0.5

}

I obtained the deal confirmation via https://demo-api.ig.com/gateway/deal/confirms/TESTxy (GET) as follows:

{

"date": "2021-11-24T10:16:31.629",

"status": null,

"reason": "MINIMUM_ORDER_SIZE_ERROR",

"dealStatus": "REJECTED",

"epic": "IX.D.DAX.IFMM.IP",

"expiry": null,

"dealReference": "TESTxy",

"dealId": ...and so forth...

 

My question is: What is the MINIMUM_ORDER_SIZE?

Size 1.0 worked - is this the minimum?

 

Thanks

 

Hi Michael, 

Thanks for the query. 

Yes, 1 contract is the minimum size on Germany 40 demo. This is displayed on the deal ticket as illustrated below:

 

All the best, 

Anda

[PNL percentages for open positions]

Hi @TommyDave

Thanks for the query, 

Unfortunately it is not a possibility at this stage. We will however pass this feedback on to our developers. 

All the best, 

Anda

 

 

[Cannot see IPOs on trading platform]

Hi @Ewen60

Yes, provided that we will be offering a grey market in that stock. 

All the best, 

Anda

[Cannot see IPOs on trading platform]

Hi @Ewen60

Thanks for the query. 

The watchlist that you are referring to is only available to leveraged accounts (Spread bet or CFD) and is not available if you are logged in through your share dealing or ISA account. 

All the best, 

Anda

[IG Charts Request Poll]

Hi @3k_a_day

Thanks for the feedback, 

We will forward your suggestions to our developers. 

All the best, 

Anda

[LONG AND SHORT]

Hi @Gedi

Thanks for the query. 

Yes this is possible. You simply need to make sure that you click on the force open box in the deal ticket. 

(For US clients, going long and short is not possible)

All the best, 

Anda

[What is IG spread on London Wheat 20]

Hi @stefanovici

Thanks for the query. 

The spread is 0.4 points on London Wheat and 0.6 points on Chicago wheat. You can find the details on the following link in the soft commodities section: https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/fees-and-charges/what-are-igs-commodities-spread-bet-product-details

All the best, 

Anda

[Trading only USD stock on ISA account. Need clarification on currency conversion]

Hi @tuquoge5401

Thanks for the query. 

1. That should not be the case, if you correctly reference your ISA account ID then the funds should be deposited to your ISA account. Yes you can however easily move the funds between the accounts. 

2. Yes one cannot change the base currency on a share dealing or ISA account. You can however convert your share dealing account into a multi-currency account. This will allow you to hold multiple currencies in your share dealing account. Making it possible to deposit in USD without the need for conversion fees. To make this change go to My IG>live accounts>currency conversion. Then change from instant to manual. Before making this change be aware that it will disqualify you from commission discounts as mentioned in the following link: https://www.ig.com/uk/investments/share-dealing/costs-fees. Multi-currency account is not permitted on the ISA account. 

3. On the ISA account the funds will be auto-converted every time you trade US stocks. That would mean the funds would be converted to USD when you buy then back to GBP when you sell.

All the best, 

Anda 

[Instruments Available to Trade on Real Time Pro]

Hi @Dominic4782

Thanks for the query. 

You can trade US stocks and ETFs both on ProRealtime (PRT) and through the IG platform. The instruments available on PRT would be the same as those available on the IG platform. The benefit of PRT is in its functionality as a charting package. Please see the following link for more details on PRT: https://www.ig.com/sg/trading-platforms/prorealtime

All the best, 

Anda

[Why was i stopped out when the price never hit that value?]

Hi @vshlntkr

Thanks for the query. 

 A short trade is closed basis the ask price. You can change the price of the chart by right clicking then selecting price. When viewing this price you will see that your stop was triggered. Please see the below screenshot. 

All the best, 

Anda

[ISA for this current tax year 21/22]

Hi @Dogrlamppost

Thanks for the query. 

At IG the ISA allowance refreshes every tax year. So you would not need to open a new account. You can use your existing ISA account. 

All the best, 

Anda

[Oil]

Hi @Jon10

Thanks for the query. 

You receive a credit on long spot oil positions, however you will pay interest on short spot oil contracts at the moment. 

Thanks

Anda

[transaction history date]

Hi @padi

Thanks for the query. 

OpenDateUTC is when the position was opened. DateUTC is when the position is closed. 

All the best, 

Anda

[Setting Multiple TP positions in the one trade]

Hi @Dean

Thanks for the query. 

Unfortunately we do not have that functionality on the IG platform. I will pass your request on as feedback to the developers. 

All the best, 

Anda