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Posts posted by Caseynotes
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2 hours ago, Ludhaaa said:
Greeting All,
First time on the IG web platform, coming from MT5. Is there a way to display both Bid & Ask price lines? I can see the options for Bid, Ask & Mid as individual options but no way to display both Bid & Ask
Thanks
Ludhaaa
Hi, pretty sure the platform can't do that, I think your only option is duplicate charts side by side with one on each or switch to mt4.
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5 hours ago, Amy1009 said:
I am on a negative trade and it appear now that the pullback is not in near. Your views on possible pullback or reversal? Shall I fund my account further or rather take my loss? Your comments will be appreciated
Hi, not sure from your post the direction of your trade or the time frame you are working on, from the daily chart short term the SA40 is on a bullish run but has just run into previous support turned resistance and so is at a decisive juncture and looks like putting in a pause candle for the day. Difficult to call but if Dow can continue upward next week it's probable SA40 will too.
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4 hours ago, stevethecaveman said:
Has anyone had issues with regards to funds withdrawals in the last 24 hours? I cannot withdraw funds and I was told the system had an outage yesterday which resulted in the accounts in IG back office showing no balance in my account.
Hi, I did withdraw funds late Thursday afternoon with no problem though I had no trades that were caught up in the outage earlier in the day, from other forum users it appears IG are working through a backlog of resetting of client accounts, hopefully that won't take too long.
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4 hours ago, Jason L said:
Hello IG & co,
Can we please get an update on the status of the upgrade (to the cfd platform) in regards to the ability to set stop losses? This functionality and the ability to modify it easily and quickly is important and a necessity with regards to frequent trading.
Is this upgrade also likely to include the ability to set trailing stops?
Regards & thanks, Jason
Hi, am presuming you are meaning the upgrade to the share dealing platform rather than the cfd which has already been upgraded, there was news earlier this week that the conversion to html5 for the share dealing platform should be rolled out very early 2020.
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4 minutes ago, dmedin said:
Aaaaaaand ... back down we go.
Gold shooting baaaack up again.
Manic depression baby!
stay tuned, still digesting, there is an awful lot of data in the report so not unusual to be a mixed bag, the headline number was down but the average hourly earnings was a beat 0.4% when 0.3 expected, still no real move in either direction in Dow yet.
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I didn't spot this one this morning, High Impact Fed's Powell speaking today at 5:30, It's in Zurich and is on Economic Outlook and Mon Pol, Powell has quickly gained a reputation as a being a terrible speaker but even worse at trying to answer questions as he will be doing here, this could well move the market.
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2 minutes ago, dmedin said:
Haha, just hate that filthy chop 🙈
I know, it was just directionless mince the whole day, the outage came as something of a relief 😡
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7 minutes ago, tehka said:
yup, so i log out from the auto-fill, and click "Log In to a Trade Account". Delete the Server:MetaQuotes-Demo thing and type IG. There will be a drop down appear, and IG-LIVE is not in the list
ok, yes I've never tried to link it to IG before. Though there are a lot of different lists of affiliated brokers IG does not seem to be on any of them so IG can't have signed up for the service, maybe someone from IG can confirm that on here or you could sent a query email but I suspect they are just not there.
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8 minutes ago, tehka said:
Thank you Caseynotes.
I believe you are referring to the Desktop trading app, where you download and install metatrader to your PC.
The Web trader I am referring to is the Web terminal that runs on Internet browser without any installation required.
ok, I've actually got that as well, I just opened it and the auto fill just opened it straight up, what does the login pop up box say when you open it up?
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5 minutes ago, Jkixx said:
Hi guys, the whole platform was lagging last night.
At the moment, I cannot alter some of my positions.
I am calling the help desk but no one answers.
Any ideas?
I note the watchlist boards have gone live again just now so still some problems after yesterday's outage, you should be able to make changes from the positions tab (see pic below).
keep watch on the status page https://status.ig.com/
try the live chat or message tab from the 'contact us' page https://www.ig.com/uk/contact-us
otherwise keep on the phone.
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Some really filthy chop on the Dax yesterday just couldn't make it's mind while Dow just cruised on ahead, could be concern on UK leaving on a no-deal and/or over EU GDP figures today at 10am q/q 0.2%, y/y 1.1% expected but might be optimistic.
Both starting over the pivot this morning so after a test of support will be looking for resistance targets above then all stop for the US NFP at 1:30pm.
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3 hours ago, tehka said:
As you know, Metatrader 4 supports Desktop Trading, Mobile Trading and Web Trading.
I would like to bring to attention that I can't log in to Web Trading for about a month now. I kinda recall that I was previously able to do so. It seems that the server list does not have IG.
Would like to check with IG staff, is Web Trading no longer supported?
https://www.metaquotes.net/en/metatrader4/web-trading
ThanksAdrian
Hi, you might need to download again from IG if the version you are using is not 1170 or above (check mt4 'Help' > 'About')
or go to 'File' > 'Open an Account' and check you have the data feeds from IG, if not click 'add a broker' and use the IG address in the pic below (IG Group 443).
If you have forgotten your password you will need to contact IG by email for a new one.
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9 minutes ago, HappilyNorth said:
ahhhhhhhhh ok. Thanks, Casey.
Well seeing how important USD is and even though the price action is very similar... Which do you think its the better option for accuracy?
Or, if one trades solely in IG using the dollar basket would be the sensible option?
accuracy to the underlying isn't the whole story, all brokers are trying to offer the best prices from the liquidity providers, you can only trade this through a broker, but which broker gives better security, lower spreads, better prices etc, IG are a heavy weight in the industry, you seem to have already chose them (so have I).
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10 minutes ago, Spottz said:
+1 following
Hi, this one was answered recently in another thread by IG, they have a legal obligation to inform you of any change to your account, see below;
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1 hour ago, HappilyNorth said:
*Noob Alert*
Erm, what's the difference between DXY on TradingView and the Dollar Basket on IG? Apart from the price that is.
I can't find DXY or USDX on IG, so what do I use to check the $ price instead of going over to TradingView each time?
Thanks.
The price is not exactly the same because Tradingview use the broker Oanda's prices for their currency charts while IG use their own, the charts are not exactly the same because Oanda use the 5 day week while IG opens on Sunday so have 6 day candles per week. But both Oanda and IG's prices are both based on the underlying market so should be very similar.
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34 minutes ago, Nkunzimalanga said:
Hello how do i receive my login details to login unnto MT4 they sent me email with no login details.
Hi, IG should send 2 emails not too far apart, one with the mt4 account number which is also the login name and one with the password.
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27 minutes ago, nit2wynit said:
Casey!!!!!
These are some of the problems I've had since day 1 back in April!very funny @nit2wynit, you see when the platform really does go down the 'IG Status' thread I started for it got a thousand views and near a hundred replies in just a few hours, whereas your post in April about your problem on your computer just got *crickets*, see the difference?
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2 minutes ago, kingjanna said:
It logged me out now I cant login - platform failure 🤣🤦♀️ not a good trading day
it took me a couple of goes, expect there is heavy use.
Ig mkt closed my same open position twice and debited my account from 2nd closer.
in IG Technical Support - Platform and App Help
Posted
Hi, I've been with IG a long time and the outage on Thursday was by far the worst I've seen but previous problems where accounts have been affected have usually been settled quickly by IG to the satisfaction of those concerned (at least those who have spoken up on the forum anyway).