OfentseIG

Hi @jamus10 Thanks for reaching out. We had no issues reported regarding Paypal or Card deposits. Please confirm if you have received assistance from our helpdesk.uk@ig.com Alternatively, you can call or chat with us for a quicker response https://www.ig.com/uk/contact-us All the best, OfentseIG

Hi @Boombastik Thanks for reaching out. We apologize for the negative experience you had with this issue. We hoped to have integrated with Tradingview by March. Due to certain factors with the integration, Q1 was not possible. Unfortunately we can't confirm ETA. We will send communication to all our clients once the integration is final. All the best, OfentseIG

Hi @hatami6702 Thanks for reaching out. We have escalated your case to our senior team. Please expect an update by Tuesday. All the best, OfentseIG

Hi @Konrad We don't offer shares on API but unable to confirm if that's the reason for the error. Please reach out to webapisupport@ig.com for more assistance. All the best, OfentseIG

Hi @mrbluefox Thanks for reaching out. On your CFD or Spread bet account, you will have the option to trade Options. If you are using mobile app, click Markets and the search feature which will reflect Options in the market list. All the best, OfentseIG

Hi @Day3 Thanks for reaching out. Your request was forwarded to the shares team. We will send you an update soon. All the best, OfentseIG

Hi @HYDROCARBON The stock is on closings only. The US Regulator has announced the introduction of a new tax regulation called ‘Section 1446(f)’ through the Internal Revenue Service which will impact clients who hold positions in publicly traded partnerships (PTPs). The net effect of this tax amendment will be a 10% increase in the dividend withholding tax to be charged on PTPs (which is currently 37%, expected to increase to 47%); and a new 10% tax on all proceeds made on the sale of PTP positions effective from the 1st of January 2023. Therefore, clients can only close their existing positions to avoid being charged the new tax associated with the selling of PTPs. We won't be opening new positions on these securities. Thanks, OfentseIG

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 10th April 2023. These are projected dividends and likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. Amount in brackets is the expected adjustment after special dividends excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.

Hi @cate We can check with the relevant team for you. How long did you have EUR/MXN open? We are unable to ask further information on your account as this is a public platform. If you are able to confirm the time you opened and closed the position, we would really appreciate it. Thanks, OfentseIG

Hi @johnny25 Thanks for reaching out. Yes that is correct. All the best, OfentseIG

Hi @biker70 Thanks for reaching out. Please try the link provided for today. https://www.marketdatasystems.com/content/files/Stockbroking Share List.pdf You are more than welcome to let me know if you are unable to access it. I can email you a pdf format. Thanks, OfentseIG

Hi @biker70 Thanks for reaching out. This is updated daily. You can find it on the website. https://www.ig.com/uk/investments/share-dealing All the best, OfentseIG

Hi @cate Thanks for reaching out. As most pairs settle on a T+2 basis you usually pay 3 days of funding when you hold a position through 10pm on a Wednesday (paying for the weekend). As we have two bank holidays, it will cost 5 days overnight funding when you have your position open until Tuesday. Thanks, OfentseIG

Hi @lukeTradingLearner Thanks for reaching out. Have a look at this link: https://labs.ig.com/faq It answers most of your questions if not all. Please let me know if you still need assistance. We are more than happy to help. Thanks, Ofentse

Hi @marke Thanks for reaching out. Would you please send us a screenshot of the deal ticket. We will investigate and fix the platform issue regarding margin calculations. Thanks, OfentseIG

Outlook on WTI, gold and cocoa amid tightening supply and softening US data. Axel Rudolph FSTA | Senior Financial Analyst, London

Hi @Ryan_Baker Thanks for reaching out. The only option available when the market is closed is to place a limit order. Thanks, OfentseIG

Outlook on FTSE 100, DAX 40 and Nasdaq 100 as US job openings fall to a near 2-year low. Axel Rudolph FSTA | Senior Financial Analyst, London | Publication date: Wednesday 05 April 2023

A more cautious tone prevailed in Asia overnight, as markets digested the drop in US job openings. Hopes that this might lead to a more dovish Fed were diminished by comments from FOMC member Mester, who said rates would still have to rise. A surprise 50bps hike from the New Zealand central bank also showed that the tightening cycle has not yet run its course. Risk appetite has drained away as markets approach this week's key US data, namely ADP payrolls and then non-farms on Friday. After the big gains that ended Q1, it is not surprising to see stocks slow their advances, though they have yet to go into reverse. Aside from the ADP data today, the ISM services PMI is also published.

Hi @gbPi Thanks for reaching out. We do not offer Denmark stocks on share dealing accounts. Thank you, OfentseIG

Hi @Day3 We are unable to offer stocks listed on the Canadian Securities Exchange on the share dealing account. All the best, OfentseIG

Hi All, @greenscorpio1000 @blackjackbob Thanks for reaching out. We apologize for the service you received before getting a response from IG. At IG we regularly complete account checks to ensure that our clients have the most appropriate trading account for their circumstances. To do this, there is certain information that we need to update in our system every so often. This is to make certain we remain complaint in accordance with regulations/regulators governing IG. If you still need more information or clarity, please reach out to helpdesk.uk@ig.com Thanks, OfentseIG

Our trading hours for these bank holidays in 2023 are as follows, all times in BST: * Japan 225, Singapore Blue Chip and China A50 will close later in the evening. Please note that Nonfarm Payrolls (NFPs) will be released on Good Friday, prompting CME futures and rates to trade on a half day. There will be no LBMA Gold FIX on 07/04 and 10/04.

Hi @FoopThePoofer Card payments take 2-5 working days until it reflects in your bank account. If the payment was approved today, you should receive the funds anytime from Tuesday to Friday. All the best, OfentseIG

Hi @Leonard Thanks for reaching out. The restriction can be temporary. We can sometimes disable trading on some products due to certain reasons such as corporate news or regulations. Thank you, OfenseIG