CharlotteIG

February 24, 2020

4 minutes ago, dmedin said:

I'm getting sh@fted really hard by the platform today.

Have I done something to offend you, IG?

Massive apologies @dmedin

If you need to close a position please call us.

The issue is still ongoing.

February 24, 2020

7 minutes ago, Genie1 said:

Constantly struggling to sell US shares. No issues with UK or German shares. When the order is placed to sell US shares , nothing happens. For long periods the sell price can be below current market price and yet the sale does not take place. Any suggestions?

@Genie1

Thanks for your first post.

If this is on a share dealing account you must have an all sessions order selected. This will not start trading until mid-day (12) GMT.

Even if the sell price is below the current there may not be enough buys in the market willing to purchase the full amount of shares at the price you selected when we start trading your shares.

If you're still a little unsure, I would advise giving our dealing desk a call.

All the best.

February 24, 2020

With worries that the Coronavirus could become a global pandemic, stock markets around the world are showing hefty losses. Ahead of the open on Wall Street, IG is currently pricing a near 750 point drop for the Dow. IGTV’s Jeremy Naylor looks at the losses and says that in context it is still just a small retracement, but nonetheless it does provide an out of market trading opportunity. Jeremy also says that there are a number of US stocks that you can also trade out of hours on the IG platform.

Video in community: https://community.ig.com/igtv/

February 24, 2020

On 21/02/2020 at 14:14, Bennietheball said:

Just trying to offload some Pfizer shares and have a screen message to say ‘Your order has been rejected’. Anyone know why that would be? TIA

Hey @Bennietheball,

Pfizer is an all sessions stoc on our platform. If you were trying to sell in the pre or post market you would have to make sure that the order type to sell was for the pre/post market.

If this was not the case, give us a call and one our our dealers can check this for you.

Thanks

February 20, 2020

Chris Beauchamp had done a piece to link up with this forum. It can be found on the platform on the news and analysis section, Analysis tab: 'Wheat v Corn – a tale of two commodities'.

Here's a small preview:

February 20, 2020

We have a new 9 minutes podcast on 'How is the coronavirus impacting the gold and oil markets':

https://www.ig.com/uk/trading-podcasts

Let me know what you think.

February 20, 2020

We have a 'Trading the markets' podcast on 'How is the coronavirus impacting the gold and oil markets'.

Really interesting piece to listen to, only 9 minutes long.

https://www.ig.com/uk/trading-podcasts

Let me know what you think

February 18, 2020

21 hours ago, DougW said:

Hi All, Has anyone experienced, 'either in the past or currently' that their total profit/loss displayed on the Worspace screen does match or correlate to the total Profit/loss on the position screen? Therefore making it an impossible task to identify your true profit and loss at any given time? I have no end of screen shots as proof this is happening with screen shots taken within that same minute (even when the markets are closed).

Hey @DougW,

Thanks for your post. I understand you've spoken to someone in our client facing team now who's looking into this for you. Apologies for the issues.

February 18, 2020

8 hours ago, Guest Stefan said:

Where can I find the percentage movement of my positions since the new platform has launched?

Hey,

You can see below how you can find the percentage movement for your open positions on the new Share dealing platform:

February 18, 2020

You can do this on the MyIG page by selecting Live account> Transfer funds.

Please know our settlement period works on a T+2 (T+3 for US shares) basis. This means the cash for these shares won't settle on your account the day you sell them but two working days later.

February 18, 2020

2 hours ago, Caseynotes said:

Overnight Indices and Oil down. Bonds and Gold up.

Today 9:30 UK earnings and employment data. 10:00 Ger and EU econ senti.

Head up,

ZEW Survey - Economic Sentiment (Feb)

Prev: 26.7

Est: 21.5

Actual: 8.7

Very far off estimate.

February 18, 2020

Apple warns of revenue miss due to coronavirus
Apple confirms coronavirus outbreak slowed production and weakened demand in China
Worldwide iPhone supply will be 'temporarily constrained'

February 17, 2020

One of our financial writers have written a piece on smoking vs vaping vs cannabis. Really interesting read. Here's a snip:

Main points:

Big Tobacco turns smoke into vapour
Vaping: UK and US take different approaches … with different results
Altria’s JUUL investment costs it dearly
US vaping crisis highlights importance of a diverse portfolio
Can Big Tobacco thrive as cannabis legalisation gains momentum?
Altria gets stung for early move into cannabis
Can vaping and other smokeless devices become key to the cannabis market?

Find the full article here: Vaping or cannabis: where’s the growth for Big Tobacco?

February 17, 2020

22 minutes ago, dmedin said:

I can't see it.

A news story may have been posted so you will need to select 'See more news'

February 17, 2020

FYI: We also have 'How to trade Tesla using options' as a trade idea on the MyIG page for clients.

February 17, 2020

45 minutes ago, Kodiak said:

Any reason why we cant use limit orders (take profit) on options? IG Europe options platform (i know the difference with Nadex)

https://www.nadex.com/learning-center/educational-resources/videos/market-limit-orders-what’s-difference

This is something we offer on a Barrier option account for IG Eurpoe. I will let the options desk know it's something clients in the UK would be interested in.

February 17, 2020

1 hour ago, Ricky66 said:

Hi I have an account with IG and Iweb. Currently I use iweb to trade executing on average many trades a month. The reason I stopped using IG was that it did not offer stop losses on these stocks which is not only bizarre but ridiculous. The primary reason I have made and continue to make good profits on trades is that I risk manage aggressively. A fundamental reason of that is to be able to get out of the market automatically if a price drops below a predetermined amount. All good traders use effective risk management to manage their risk and other platforms facilitate the use of stop losses on trades.

So my question is how do you expect anyone to use IG if you do not offer it on market makers stocks which in many cases are Aim companies. I was told that if I phoned through I could put it on a stock. Is that true?

I am interested in using it as they charge for £3 a stock for 3+ but it would only be viable if you can get out of the market ( even allowing for slippage) automatically

Hey @Ricky66, thanks for your post.

In the underlying market you cannot actually place a stop order for market maker stocks. I can't comment on how iWeb is offering this but with IG you can set an alert price then get a quote at the time.

We do not offer stops/ limits for market maker stocks though. I understand it's a little inconvenient when you want to leave your position rather than having to login to close it. Apologies.

I will pass the feedback on to developers and our Share desk about tailoring our platform to make this possible.

February 17, 2020

33 minutes ago, Subodh_Gautam said:

Hello, my name is Subodh Gautam, and I live in india. I have been having issues trying to approve my cfd account thought i have submitted 2 of my proofs and those have been validated too. I dont know what to do now. Can someone help me on this.

Hey @Subodh_Gautam,

Thanks for your first post.

If you signed up with the UK you will be able to contact us now regarding your account. If you opened the account with our Australian office you will need to call them 08:00 -17:00 Melbourne time to check this. Most of the time when this happens our account opening team would have approved the documents then your account manager has to open the account.

When you first signed up your account manager should have emailed you, if you're not able to call I would advise emailing them back and asking if it can be opened.

All the best.

February 17, 2020

2 minutes ago, Caseynotes said:

Hi Charlotte, can you check this link, it just goes to 'page not found', same as the link tweeted by IG Squawk.

I've changed it to the link so should work now.

Thanks for letting me know 🙂

February 17, 2020

More of a trade idea from IG analysts with options article includes:

A note about options
Oil daily options trade idea
Oil weekly options trade idea
Oil monthly options trade idea

https://www.ig.com/uk/news-and-trade-ideas/oil-options-trade-ideas--daily--weekly-and-monthly-option-200217

These aren't to influence your trading but inform you of the opportunities at IG.

February 17, 2020

We have help and example of Options trade set up around possible EUR/USD volatility:

You can see how to get exposure but with options.

February 17, 2020

Hey guys,

I understand this is more of a TA stream but Jeremy Naylor produced a piece with DailyFX about having exposure to EURUSD with options:

We have help and example of Options trade set up around possible EUR/USD volatility:

You can see how to get exposure but with options.

February 14, 2020

Chris talks about both US crude and Gold on the rise.

Where does everyone else think this is going?

https://www.ig.com/uk/news-and-trade-ideas/gold-price-and-oil-price-both-rise-200214

February 12, 2020

There's some great features on DailyFX for those interested:

February 12, 2020

Piece by Chris: Full article here

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