Client Sentiment: Web page showing wrong number

[andysinclair]

Hi,

I have just been looking at two pages on the IG site and they show different client sentiment numbers for AUDUSD:

https://www.ig.com/uk/marketanalysis/ig-forex/audusd1 : 67% long

https://www.ig.com/uk/forex/markets-forex/aud-usd : 50% short

The API is also returning 50% short so I presume the 67% figure is incorrect?

Can somebody from Support check please?

Thanks

 

[andysinclair]

Has anybody from IG had a chance to look into this?

I am still seeing mismatches, also between the dailyfx website and the IG website.

For example the S&P500:

59% short:

https://www.dailyfx.com/sp-500

50% long:

https://www.ig.com/uk/marketanalysis/ig-indices/us-spx-500

[dmedin]

You only just noticed that?

 

IG 'DGAF' as usual.  At least the DailyFX w@nkers get access to the correct info though  

Edited September 28, 2020 by dmedin

[dmedin]

Remember the data is indicative, if they give you incorrect info and you lose money because of it they don't give a f*k  

[jlz]

- Hi honey, do you love me? 

- Of course I do

- I don't think so, you seem distant lately

- Well, love is just a sentiment

[dmedin]

24 minutes ago, jlz said:

- Hi honey, do you love me? 

- Of course I do

- I don't think so, you seem distant lately

- Well, love is just a sentiment

 

It's not a problem for you, so no need to care

 

[jlz]

Just now, dmedin said:

 

It's not a problem for you, so no need to care

 

I actually use sentiment from one of the algos.

https://labs.ig.com/rest-trading-api-reference/service-detail?id=551

So, it is a problem for me. Bigger than it seems and unfortunately as you said, because it is indicative it shouldn't be used to make any decision. 

[andysinclair]

Just now, jlz said:

I actually use sentiment from one of the algos.

https://labs.ig.com/rest-trading-api-reference/service-detail?id=551

So, it is a problem for me. Bigger than it seems and unfortunately as you said, because it is indicative it shouldn't be used to make any decision. 

It's a problem for me also. IG just need to ensure the numbers are consistent, I don't know which number to believe as the API shows a different number to some of their webpages.

[dmedin]

4 minutes ago, jlz said:

So, it is a problem for me. Bigger than it seems and unfortunately as you said, because it is indicative it shouldn't be used to make any decision. 

 

Yeah just because a broker slaps the word 'indicative' on their data gives them a free pass to screw over their retail clients.

That's exactly how it works.

[jlz]

15 minutes ago, andysinclair said:

It's a problem for me also. IG just need to ensure the numbers are consistent, I don't know which number to believe as the API shows a different number to some of their webpages.

yes, the API shows different numbers. Until one of the sides reaches 80% I don't normally do anything, below that it can change quickly. You can blame the broker but you can't prove it. If we compare it with other sites, is IG's data wrong or the other site's data wrong? How can you actually prove it?

We are on moving sands. 

Edited September 28, 2020 by jlz

[dmedin]

1 hour ago, jlz said:

yes, the API shows different numbers. Until one of the sides reaches 80% I don't normally do anything, below that it can change quickly. You can blame the broker but you can't prove it. If we compare it with other sites, is IG's data wrong or the other site's data wrong? How can you actually prove it?

We are on moving sands. 

 

Wtf are you talking about?

You *are* aware that DailyFX is a subsidiary of IG and gets it data from them?

[dmedin]

1 hour ago, jlz said:

We are on moving sands. 

Yeah, you work in IT all right.

Slimy office worker c&nt language.

[jlz]

12 minutes ago, dmedin said:

Yeah, you work in IT all right.

Slimy office worker c&nt language.

Calm down, breathe, let your anger disappear.

https://www.youtube.com/watch?v=FQpDNz7exNo

 

[MongiIG]

On 29/04/2020 at 16:40, andysinclair said:

I have just been looking at two pages on the IG site and they show different client sentiment numbers for AUDUSD:

Hi @andysinclair

 

We’re always looking for ways to improve your experience on our platform. That’s why we’re considering new ways to enhance your journey before you place a trade.

As such, we’ve designed a brief poll to understand which market and pre-trade analysis you find useful – as well as any additional features or improvements you’d like to see on our platform.

Your input will help us determine the type of tools you’d like added to the market details section of our client sentiment indicator.

Your opinions directly affect the improvements we make to our platform, so head over to the poll to cast your vote now.

The poll closes on Friday 29 July 2022, so be sure to submit your vote before then.

 

 

 

 

All the best - MongiIG