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NOTHING WORKING

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image.thumb.png.bd0e91b972806b033d0934f7d09f2520.pngSorry, something went wrong.

 

All Down !

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IG are you really serious? THis is pure shi**t!

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Having the same problem, my mobile app is not working also, hopefully I did not open a trade 3 times!

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Tried phoning the helpdesk nobody picking up, their number is 08001953100, it might help if they have this issue on the front screen of the website!

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need to deal and ring you? you never ever pick up any calls! with open positions it can cause a hell lot of demage!

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Guest bulltradept.
4 minutes ago, RANZ said:

IG are you really serious? THis is pure shi**t!

Agreed, no one answering the phones, **** service.

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Guest XYZxxxxx

It's there anyone able to contact anyone of IG?

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8 minutes ago, Caseynotes said:

Yes, major outage reported. see below.

https://status.ig.com/

image.png.6ccd5ccbf34c8a0f8e855820d383ba8f.png

 

image.thumb.png.fbd3dd1fcb540756287b7a14e8be5fc0.png

I see that but what i want to know is what happens to my open positions which i was in the process of putting a SL and TP but it wouldn't go through. I could be bankrupt or a millionaire

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3 minutes ago, RANZ said:

need to deal and ring you? you never ever pick up any calls! with open positions it can cause a hell lot of demage!

Doesn't even ring! No switchboard or a queue system. Is someone running this website from their bedroom?

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Has anyone spoken to IG? I'm still on hold on their call center line. Have same problems. 

 

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If you go in the phone app it tells your balance thats something at least, rather be trading though

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Sh!t its pants yet again ...

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As their is huge volatitity I get the impression the platform cannot deal with loads of trades at the same time

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Thats me done for today then as I get the impression it won't be fixed soon

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And the phone is engaged forever. Wanted to tp to losing position and can’t do anything about it. Total BS

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Guest Sras

They updated every 5 mins, but nothing happened yet. 

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Will they let your account goes into negative?

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Someone with legal background needs to look at the terms and conditions and potentially we can have a class action against IG for the losses and this issue. 

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