Stock not available

[Guest jboorer]

It seems that some tickers are not available to trade. For example, on the NASDAQ list, there are stock symbols that dont show up that do exist.

Any ideas?

Thank you

Jeremy

[Caseynotes]

Hi @jboorer, unusual that the list is not updated as stocks move in and out of the main indices but can happen, just make a request to include naming the stock and tagging a moderator such as @JamesIG to get their attention.

 

[Guest jboorer]

thank you

[Caseynotes]

@jboorer,  no problem, which stock was it btw?

[AlexTango]

Hi, 

On the same topic I#m looking for Airnet (ANTE) and I cannot find it. Any reasons why ? It is listed on NASDAQ.

[CharlotteIG]

On 15/01/2021 at 14:58, AlexTango said:

Hi, 

On the same topic I#m looking for Airnet (ANTE) and I cannot find it. Any reasons why ? It is listed on NASDAQ.

Hey AlexTango, 

The market cap is too small to add on leveraged but I will ask if it can be added on non-leveraged. 

All the best 

[Finn]

I was trying to buy stock RLZ when the market was open tonight but it kept coming up with a message saying “This is a complex instrument and is currently not available to trade on your account”

please could I get some help on how to fix this 

[ArvinIG]

1 hour ago, Finn said:

I was trying to buy stock RLZ when the market was open tonight but it kept coming up with a message saying “This is a complex instrument and is currently not available to trade on your account”

please could I get some help on how to fix this 

Hi @Finn,

When this error message comes up it means that some verification needs to be done on your account to access that market.
Please reach out to helpdesk.uk@ig.com or use the live chat on the IG website.

Thank you - Arvin