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Hi @yunushan, We contacted the Account opening team, it seems that the Bank statement you provided has a different address than the address your recorded on your application. You can send the document to newaccounts.uk@ig.com. All the best - Arvin

The US jobs report looks set for a strong November, with elevated ISM manufacturing and ADP payrolls surveys hinting at another positive month. Source: Bloomberg Indices Unemployment Employment United States Monetary policy Federal Reserve The November US jobs report is due to be released at 1.30pm, on Friday 3 December (UK time). Coming at a time where markets are struggling to gauge exactly which direction things are heading, this forthcoming jobs report looks likely to remind the Federal Reserve (Fed) of the potential for a faster pace of monetary tightening if the Omicron variant proves to be a false alarm. Undoubtedly, the new Covid-19 variant brings huge economic uncertainty, with the monetary policy picture also likely to depend on whether Omicron leads to stringent lockdown measures and another bout of business closures. In which case, the prospect of sharp market declines and economic struggles will make it difficult for the Fed to continue on a path of monetary tightening despite elevated prices. Nonetheless, with some reports that this latest variant could have less severe symptoms compared with Delta, there is a potential for the economic impact to be less severe. Should that come to fruition, high inflation and strong employment would form the platform to ramp up tapering and drive interest rates higher. One thing we have seen of late is that the vacancies have rocketed to record levels, allaying any fears that have emerged around volatile payrolls numbers. The chart below highlights how businesses remain committed to hiring new employees, which signals unemployment as largely a misalignment of jobseekers and employers. The ratio between job seekers and job openings are back to pre-pandemic levels, negating much of the fear around any payrolls volatility. Source: Refinitiv Taking a look at the latest ‘Conference board’ survey, we can see that the ratio between individuals finding employment “hard to find” compared with ‘plentiful’ continued to decline,. That took the ratio into a fresh record lows, highlighting the positive jobs picture in the US. Source: Refinitiv With government benefits having finally dropped off, there is little incentive to hold off on finding a job if unemployed. That could help drive the jobless into roles, which may not have been the case previously. As such, it would make sense that we could see strong downside for the unemployment this time around. Last month saw unemployment fall more than expected, and we could see something similar on Friday. Source: Refinitiv What do other employment surveys tell us? It is often useful to look out for clues within alternate employment readings, with the ADP, jobless claims, and Institute for Supply Management (ISM) manufacturing purchasing managers index (PMI) all worth analysing ahead of the main event. ADP payrolls Wednesday’s ADP payrolls figure for November came in at 534,000, which stook slightly below the October reading of 570,000. While some refute the relationship between the ADP and headline payrolls readings, they can often provide a good general direction of travel. With that in mind, the fact that we have seen another ADP reading over 500,000 does support the notion that payrolls will post another strong number on Friday. Source: Refinitiv Initial jobless claims Initial claims saw another sharp move lower last month, with the indicator falling back into pre-pandemic levels. This provides greater confidence that we are not on experiencing a jobs market shock that could impact the payrolls figure. Source: Refinitiv Continuing jobless claims Continuing claims provides us with a good proxy for unemployment, with the latest surveys supporting the idea that unemployment will head lower on Friday. Source: Refinitiv ISM manufacturing PMI The latest ISM manufacturing PMI saw another improved reading for the employment element. With the employment PMI figure rising to a seven-month high of 53.3, it is clear that the manufacturing sector is enjoying continued improvements in November. Unfortunately, the services sector ISM PMI is not released until Friday afternoon. Source: Refinitiv Non-farm payrolls Last month saw a welcome boost for the headline payrolls figure, with a reading of 531,000 representing the highest figure in three-months. Notably, the services sector accounted for much of that October rebound. On this occasion, markets are expecting a figure around 550,000. Source: Refinitiv Unemployment From an unemployment perspective, the downward trajectory remains in place after a welcome drop down to 4.6% last month. As we have seen, both the continuing claims, and the conference board ratio, signal the potential for further downside to come. Elevated job openings coupled with a drop off in government benefits provide the environment where further reductions in unemployment look highly likely. As things stand, U-3 unemployment (headline) is expected to decline to 4.5%. However, with a low participation rate, it also makes sense to keep an eye out for the wider U-6 measure of unemployment which provides a more comprehensive gauge accounting for many that would have dropped out of the headline reading. Source: Refinitiv Wages US earnings remain elevated, providing further ground for higher inflation. The annual average earnings figure stands at 4.9%, but the elevated level of vacancies do support further upside. Markets are expecting a figure of 5%. Source: Refinitiv Dollar index technical analysis The dollar index has been hit hard after a repricing of expectations for tighter monetary policy. Until we know the true economic repercussions from this latest Covid-19 variant, we are likely to see traders second guess the Fed outlook going forward. A strong jobs report could help build the case for tighter monetary policy, but always remember that the Omicron updates will play the dominant role in dictating markets over the coming weeks. Near-term support comes in the form of the 95.47 swing low, which if broken would lead to a wider retracement of the 92.23 to 96.88 rally. Nonetheless, the wider uptrend does remain intact, with the bulls likely to come back in a meaningful way should Omicron fears turn out to be overblown. Source: ProRealTime DJIA technical analysis The Dow Jones has also been under pressure of late, with traders caught between the potential for monetary tightening or Covid-19 restrictions. We do still remain within an uptrend despite the price having slipped back into the 200-day simple moving average (SMA). This points towards a heightened risk of a wider reversal for index in the event that price falls below 3353. Until then, the uptrend does still remain intact. Source: ProRealTime Joshua Mahony | Senior Market Analyst, London 03 December 2021

Hi @GNZ, It is likely that the ETF is facing US Sanctions https://www.sec.gov/files/risk-alert-securities-investments-finance-communist-chinese-military-companies.pdf You can reach out to helpdesk.au@ig.com or via live chat for further assistance. All the best - Arvin

The Omicron variant saw the FTSE 100 sink 3.6% last Friday. After rallying this week, SAGE and Moderna are sounding the alarm. Could Prime Minister Boris Johnson be forced to cancel Christmas once more? Source: Bloomberg Indices FTSE 100 Christmas Investor Volatility Stock market index FTSE 100 investors who are feeling a strange sense of déjà vu are not alone. On 16 December 2020, PM Boris Johnson took to a podium and exclaimed it would be ‘frankly inhuman’ to cancel Christmas. Three days later, millions of people were placed into a ‘Tier 4’ lockdown over twin discoveries of the UK-discovered Alpha variant and South Africa-found Beta variant. After Christmas, the government insisted that children return to school for the Spring term, before u-turning hours later. Fast-forward one year, and the Prime Minister takes to an eerily similar podium to announce that this Christmas will be ‘considerably better than the last.’ When asked about Christmas socialising and school Nativity plays, he posits that ‘we don’t want people to cancel such events. We think that overwhelmingly the best thing for kids is to be in school.’ Moreover, he believes that wearing masks on public transport and in shops is enough to deal with the Omicron variant. However, Chief Executive of the UK Health Security Agency, Jenny Harries, believes ‘not socialising when we don’t need to’ is key to keeping it under control. Sage and Moderna weigh in Today, a leak from the Scientific Advisory Group for Emergencies (SAGE) called the impact of the Omicron variant ‘highly uncertain,’ saying it may require a ‘very stringent response.’ The group thinks the government should prepare for a ‘potentially significant’ new wave of infections, leading to a ‘potentially high number of hospitalisations.’ Worryingly, SAGE has confirmed that it is ‘highly likely’ Omicron can escape the immunity caused by previous vaccinations or infections ‘to some extent.’ And yesterday, Moderna CEO Stéphane Bancel said that ‘it is highly possible that the efficacy of the vaccine, all of them, is going down.’ Pfizer CEO Albert Bourla has said it will take 95 days to tweak current vaccines. In addition, the European Medicines Agency director Emer Cooke said it would take three to four months for any new vaccine to be approved. Johnson will be ‘throwing everything’ at his campaign to have every adult given a booster jab by the end of January. But this may not be the Christmas-saving silver bullet he thinks it is. And with 22 cases already discovered in the UK, it may already be too late. Source: Bloomberg Is Christmas cancelled for the FTSE 100? On 1 December 2020, the FTSE 100 was at 6,385 points, and rose 7.6% to 6,873 by 8 January 2021. By the end of January, it had settled back to 6,407 points. But the story this year could be different. When word of the Omicron variant hit the FTSE 100 on 24 November, it fell 3.6% to 7,044 points, its biggest one day drop since March 2020. But as I write, the index is up 1.2% to 7,147 points. However, it still has some ground to recover. Stocks that were hit hardest last week have led the recovery. Travel stock IAG is up 4.7% today to 133p, while aircraft engine builder Rolls-Royce is up 1.5% to 124p. Hospitality stock Whitbread (owner of Premier Inn and Beefeater) is the FTSE 100’s top riser today, up 4.7% to 2,935p. Contract foodservice giant Compass Group is up 3.15% to 1,509p, while InterContinental Hotels Group is up 2.9% to 4,576p. BP has risen 3.4% to 336p, and Shell 2.9% to 1,623p, as the price of Brent Crude recovered to around $72 per barrel. And the big four banks — HSBC, Barclays, Lloyds and NatWest — are all up around 2% as fears of the variant recede and an interest rate is put back on the table. With a new lockdown less likely, online grocer Ocado is the top faller, sinking 3.4% to 1,735p. Meanwhile, vaccine chemical manufacturer Croda International is down 1.8% to 9,936p. The uncertainty caused by the Omicron variant will see these pandemic-affected FTSE 100 stocks remain volatile for some time to come. The NERVTAG advisory group just announced Omicron could overwhelm the NHS, saying that it 'could be capable of initiating a new wave of infections of a magnitude similar, or even larger than previous waves.' Every update seems to send the index swinging. As for Christmas, we’ll have to wait and see. For investors with an appetite for risk, IG offers FTSE 100 futures to trade on the ongoing market volatility. Trade what you want, when you want with the UK’s No.1 trading provider.* We have over 80 top global indices with more trading hours than anyone else. Find out more about indices trading or open an account to trade now. *Based on revenue excluding FX (published financial statements, June 2020). Charles Archer | Financial Writer, London 02 December 2021

Hi @metronomist, Could you please send a screenshot of your Trade Analytics tool to helpdesk.uk@ig.com. Our IT team will be able to investigate and come back to you accordingly. All the best - Arvin

Hi @Merseyside, Thank you for your message. It seems that your registration was made under the United Kingdom ( why postcode not accepted) If you are living and working in Saudia Arabia you will need to apply with their office https://www.ig.com/ae/welcome-page. Please reach out to newaccounts.uk@ig.com, since your registration is in progress they might be able to change your address internally. If not they will advise what needs to be done. All the best - Arvin

Australia's Reserve Bank is continuing with quantitative easing and rock-bottom interest rates, while New Zealand is tightening up fiscal policy. With house prices skyrocketing in both countries, what could happen to AUD/NZD? Source: Bloomberg Forex Inflation Australian dollar Australia Real estate economics Interest There’s a chasm between Australia’s and New Zealand’s economic policies right now. Currently, 67% of IG clients are long on the AUD/NZD pair, with 1 AUD currently buying 1.05 NZD. But there’s no guarantee that the Australian dollar will strengthen anytime soon. AUD: rising inflation In November’s Statement of Monetary Policy, the Reserve Bank of Australia said that the ‘latest data and forecasts do not warrant an increase in the cash rate in 2022,’ instead forecasting that ‘an increase in the cash rate in 2023 could be warranted,’ if inflation and wage growth are ‘materially higher than they are at present.’ Moreover, it will continue to purchase government bonds until at least February 2022, at a pace of $4 billion a week. It’s already bought up $315 billion of bonds since March 2020. The report continued that ‘about two-thirds of the quarterly increase in the Consumer Price Index (CPI) was accounted for by sharp rises in two components: fuel prices and home-building costs.’ Increased construction costs were partially blamed on global material price increases — for example, timber is up 64% since July 2020 — but it also blamed demand created by the government’s Homebuilder subsidy. Accoring to CoreLogic, average house prices are up 18.4% in the year to September to $994,579, with prices rising by more than 30% in 45 regional areas. But because GDP shrank by 3% in September, Reserve Bank Governor Philip Lowe has said there is a ‘very low probability’ that rates will rise as it could stifle the economy further. As a result, the average mortgage rate is about 2.3% – 0.7 percentage points below inflation, which is likely to continue to rise. The Commonwealth Bank of Australia has predicted an 8% house price rise in 2022, before a 10% fall the year after. A forced rate rise at the wrong time could spell disaster for Australia’s housing market, AUD, and its economy as a whole. Source: Bloomberg New Zealand: rising interest rates Figures from the Real Estate Institute show that average house prices rose 31% over the year to July, to a record $937,000. Back in March, PM Jacinda Arden brought in new measures to cool the market, saying that ‘the last thing our economy and homeowners need is a dangerous housing bubble.’ The income cap on government-backed First Home Grants was lifted from $85,000 to $95,000 for single buyers, and from $130,000 to $150,000 for couples. The holding time for investment properties to qualify for tax offsets was raised from five to 10 years, and investors were banned from offsetting interest expenses against rental income. Finance Minister Grant Robertson said that ‘we cannot afford to put the current economic recovery at risk by allowing house prices to spiral out of control,’ and announced $3.8 billion to speed up new build construction. And like its brother across the Tasman sea the Reserve Bank of New Zealand has also bought $53.5 billion of government bonds. However, unlike Australia, it ended the program on 23 July. But house prices continued to skyrocket. As inflation hit 4.9% in November, New Zealand's Reserve Bank raised the base interest rate to 0.75%, its second hike in as many months. It expects rates to rise to 2% by the end of 2023, with further increases possible in 2024. Eventually, it hopes the rising cost of monthly mortgage repayments will bring house prices back down. New Zealand has raised its base rate and stopped buying government bonds. Australia is continuing with its quantitative easing program and keeping its rate at rock-bottom. New Zealand might see its economic recovery falter, while Australia risks fuelling inflation and a housing market collapse. Meanwhile, the Evergrande threat from China still looms large. With £223 billion of debt, the potential collapse of the mammoth real estate developer could hit both Australia and New Zealand with destructive third-order contagion. 30% of China’s GDP is related to the housing market but average prices in the country fell 0.2% in October. The long-term impact on AUD/NZD depends on which domino falls first. Trade 100+ FX pairs with the UK’s No. 1 retail forex provider.* Enjoy fast execution, low spreads – plus we’ll never fill your order at a worse price. Learn more about our forex trading platform or create an account to start trading today. Charles Archer | Financial Writer, London 01 December 2021

The Ocado share price has risen 6% since Friday, as news of the Omicron variant caused the FTSE 100 to fall nearly 4%. Ocado shareholders could see their investment surge if lockdowns are reintroduced. Source: Bloomberg Indices Shares Ocado Group Marks & Spencer Revenue Investor The Ocado (LON: OCDO) share price rose 5% on Friday to 1,830p by close. Today, it’s still rising, up a further 1% to 1,845p as I write. And it’s up 2% over the past month. In the medium term, the online grocer’s stock has performed less well. It struck a 2021-high of 2,808p on 5 February, and has since lost 34% of its value. But long-term investors have seen significant returns. On 24 November 2017, it was 239p, and even accounting for its decline this year, Ocado is still up 672% in just over four years. News of the Omicron variant last week saw the FTSE 100 fall almost 4%, with Ocado one of the few winners. Some investors believe that a potential return to lockdowns could send its revenue growth soaring. Others, having missed out on 2020’s rally may now see an opportunity. On 28 February 2020, Ocado was worth 1,064p per share, before rising to a record high of 2,819p by 25 September 2020. Some may even be buying the stock as a hedge for their portfolios. Ocado share price: Q3 FY21 results Q4 results are due on 14 December, but recent figures can be found in Q3 results, that span the 13 weeks to 29 August. The headline was revenue falling 10.6% year-on-year from £578.8 million to £517.5 million. However, the retailer said it was a ‘period best looked at as two distinct halves; before and after the fire at the Erith Customer Fulfilment Centre on July 16th.’ Until the fire, revenue was only down 1.8%, and customer orders had increased by 22%. Moreover, the lockdown era saw Q3 2020 revenue soar 58% compared to Q3 2019. For context, the most recent quarter’s earnings were up 38% compared to Q3 2019. But revenue fell 19% during the seven weeks after the fire, with the company estimating that it lost around 300,000 orders worth £35 million. After insurance, the net cost of the fire was £10 million. It’s possible that the negative share price movement since has been caused by a lack of investor comprehension that this is a one-off cost. In addition, Ocado added 64,000 customers bringing its total to a record 805,000. Chairman Tim Steiner believes that ‘Ocado Retail will continue to grow market share…with our long-term outlook as compelling as ever.’ Source: Bloomberg Marks and Spencer buyout? CEO Melanie Smith spoke highly of the one-year anniversary of their partnership with Marks & Spencer whose share price is up 68% to 240p since 19 August. She highlighted that M & S goods ‘now represent 29% of the (Ocado) basket.’ Marks & Spencer owns 50% of Ocado since spending £750 million on the stake in 2019. The tie-up was recently covered by Deutsche Bank analyst Adam Cochrane, who said that ‘it makes strategic sense’ for M & S to purchase the remaining 50%, adding it would be a ‘big step up’ for its online strategy. While there are some regulatory issues, a full takeover bid would likely see Ocado’s share price rise. But Ocado is facing the same pressures as its competitors. The labour shortage is forcing it to increase wages, with ‘rising costs of labour, particularly for LGV and delivery drivers…may result in up to £5m of impact to full year numbers.’ In fact, Steiner recently called on the government to add lorry drivers to its skilled shortage list, saying that it is an ‘increasingly important issue for the industry.’ Supply chain pressures are also creating stock issues, while price inflation could be hurting sales of its premium Marks and Spencer lines. But unlike other UK supermarkets, Ocado doesn’t have physical stores. Instead, it uses robots to pick and pack online orders in specialised warehouses. Therefore, it’s unlikely be as badly affected by the labour shortage, with Smith is expecting a ‘bumper Christmas.’ And if Christmas does go well, or Marks & Spencer attempts a buyout, Ocado shares could soar. More clues for Ocado's future share price trajectory will be found in December’s Q4 earnings. Trade over 16,000 international shares from zero commission with us, the UK’s No.1 trading provider.* Learn more about trading shares with us, or open an account to get started today. *Based on revenue excluding FX (published financial statements, June 2020). Charles Archer | Financial Writer, London 30 November 2021

Hi @GJT3148, Thank you for your message. IG does not call clients unless you are in contact with our client facing team. we will always ask you security questions regarding your account. If you receive a phone call please keep your personal details and account details safe. When receiving emails check the sender's email address. If you are in doubt feel free to send us a screenshot of messages you received or ask if we tried to contact you. I hope that it helps. All the best - Arvin

Hi @mrnick13, It seems that your account is in "Closing only" meaning you can only close positions and can't open new ones. Please reach our to Helpdesk on helpdesk.au@ig.com or by using our live chat on the IG website. Our team will be able to investigate and come back to you on the matter. All the best - Arvin

Hi @Member @jasear, I have contacted the Compliance department. They confirmed that it is not the result of a class action. I can inform you that this action is being taken as the result of an internal IG decision. All the best - Arvin

HI @davidaaxyaaig, On CFD accounts you should be able to find the Trailing stop on clicking on the "stop" on the deal ticket: Feel free to reach out to helpdesk.au@ig.com or use our live chat feature for further assistance. All the best - Arvin

Hi @ommarhannan, Share dealing accounts and ISA accounts are seperated account. It seems that you have both accounts. When you login to IG and go to My IG > Dashboard : You should be able to see ISA and Share Dealing. I hope that it helps. All the best - Arvin

Hi @DarrenGadd, As part of a Corporate Action Nova Minerals Ltd has had a 1 for 10 stock consolidation. Therefore the amount of shares you had would have been divided by 10. You will need to edit your book cost. Please follow the steps on the link below to edit your book cost: https://www.ig.com/au/help-and-support/investments/share-trading/how-do-i-edit-my-book-cost All the best - Arvin

Hi @DragonflySCO, If you had stops that triggered while it didn't reached the price level, please contact helpdesk.uk@ig.com with your account and order details. Our team will be able to investigate and come back to you. Please make sure that on the chart you are looking at the ask or bid price and not the mid price. IG does not profit from client loss. We have organised a Q&A on that matter : All the best - Arvin

Hi @jasear, IG did sent an email out to non-leveraged accounts affected by the complex instrument issue. You received this email because you’ve traded one (or more) of these products where it may not have been appropriate for you. Where that is the case, we should have provided you with a risk warning before allowing you to trade. We believe it’s fair to compensate clients for losses incurred on these complex products where we should have displayed a risk warning and did not do so. We’ll reimburse your IG account shortly after you receive this email. Please reach out to helpdesk.uk@ig.com or call 0800 195 3100 for further assistance. Thank you - Arvin

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 29th November 2021. These are projected dividends and likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. Amount in brackets is the expected adjustment after special dividends excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. NB: All dividend adjustments are forecasts and therefore speculative. A dividend adjustment is a cash neutral adjustment on your account. Special Dividends: Index Bloomberg Code Effective Date Summary Dividend Amount RTY RLI US 29/11/2021 Special Div 2 RTY FULT US 30/11/2021 Special Div 0.08 RTY ITIC US 30/11/2021 Special Div 18 RTY BBC US 30/11/2021 Special Div 3 RTY IIIN US 12/01/2021 Special Div 2 RTY NSP US 12/03/2021 Special Div 2 RTY TLYS US 12/06/2021 Special Div 1 SPX WRB US 12/06/2021 Special Div 1 How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.

The Lucid share price hit a high of $55 last Friday, after reporting encouraging Q3 results. Its first car, the Lucid Air, just won ‘MotorTrend Car of the Year,’ and production is starting to ramp up. Source: Bloomberg Shares Car Electric vehicle Tesla, Inc. Rivian Investor The Lucid (NASDAQ: LCID) share price is at $52 right now, after dropping back slightly from its high of $55 last week. The stock only went public through a SPAC deal in July 2020, yet investor interest is running at fever pitch. And this optimism for Lucid may be well placed. MotorTrend Car of the Year The company’s flagship $144,000 Lucid Air model recently won the 2022 ‘MotorTrend Car of the Year.’ It’s the first time a company has won the award with their first car. It was praised for its efficiency and range — two metrics that have historically kept owners of traditional Internal Combustion Engine (ICE) vehicles from switching. The Dream R edition achieves 520 miles of range on a single charge. For perspective, that’s enough range to drive from London to York, and back, with almost 100 miles to spare. The US Environmental Protection Agency (EPA) has certified it as the longest-range car in the USA, with MotorTrend hailing it as ‘the new benchmark.’ And more affordable versions will be coming on to the market next year. CEO Peter Rawlinson previously worked at Tesla and helped engineer the Model S, which won the award back in 2012. It’s possible that investors are envisioning a scenario where Lucid’s share price grows as rapidly as Tesla’s over the next few years. In 2012, Tesla traded for around $6 a share, and has since risen an eyewatering 18,500% to $1,116. Replicating even a small fraction of this success would delight Lucid shareholders. Source: Bloomberg Lucid share price: Q3 results In Q3 results, the start-up revealed that customer car reservations had risen to 13,000, worth $1.3 billion. Reservations have since increased to 17,000. In addition, Lucid ended the quarter with $4.8 billion in cash, which it will use to fuel expansion. Unlike rival Rivian, production has started in its Advanced Manufacturing Plant (AMP) in Arizona, with the capacity to build 34,000 vehicles per year. However, it’s expanding the space by 2.85 million feet to increase production to 90,000 per year by the end of 2023. Rawlinson said that he was proud of beginning ‘production of vehicles for customer deliveries, continued investing in capacity expansion…and new retail and service locations in advance of the Lucid Air launch.’ Looking ahead he expects ‘significant demand…confident in our ability to achieve 20,000 units in 2022.’ But he acknowledged the ‘challenges facing the automotive industry, with global disruptions to supply chains and logistics.’ A key concern going forward will be the microchip shortage, as electric vehicles use more than twice as many as oil-powered cars. Moreover, Lucid has significantly more competition than Tesla faced back in 2012. In addition to Elon Musk’s trillion-dollar company, it will also be competing against US rivals like Amazon and Ford backed Rivian, Chinese rivals such as NYSE-listed NIO and XPeng, and legacy manufacturers like General Motors and Toyota, who are both investing heavily in the EV revolution. Some perspective is important too. In their 2020 financial year, Toyota sold around 9 million ICE cars, far surpassing global EV sales. Tesla has delivered more than 600,000 electric cars so far this year. Even Rivian, which has barely started production, has a current build capacity of 150,000 per year compared to Lucid’s 34,000. And Rivian’s share price has fallen by 33%, from a high of $172 on 16 November to $115 today. With Lucid’s share price spiking, it’s likely that short-term investors will attempt to make a quick profit off its volatility, which makes a fair share price difficult to discern. But it’s also possible that investors are selling some Rivian stock to buy Lucid, simply to reduce their risk by diversifying their portfolios. The Lucid share price could continue to soar. It’s created a strong product, with clear consumer demand. However, it’ll be facing stiff competition from better established competitors. Early Tesla investors may have faced a similar conundrum. Trade over 16,000 international shares from zero commission with us, the UK’s No.1 trading provider.* Learn more about trading shares with us, or open an account to get started today. *Based on revenue excluding FX (published financial statements, June 2020). Charles Archer | Financial Writer, London 26 November 2021

Hi @Ativ, Thank you for your message, please reach out to helpdesk.uk@ig.com with your account details and the details of the order that should have been triggered. Our helpdesk will be able to compare against the chart see if it should have been triggered and come back to you. Thank you - Arvin

Hi @smu11en, Could you please clarify which stocks they are? We will be able to check the charts for you. It could be due to a Corporate action. Thank you - Arvin

Hi @mike_a_bell, If you hold shares directly with a UK registrar (such as Equiniti, Computershare or Capita) in an electronic format, there is no need to follow the broker-to-broker transfer process or complete a CREST form. You will need to complete and email us a signed Form E/Change of Nominee form found on your registrar’s website. Electronic signatures are not accepted. I hope that it helps. All the best - Arvin

Hi Tanker, Please reach out to helpdesk.uk@ig.com with your account details and the years you are after. Our helpdesk will be able to provide you with the relevant information if available. Thank you - Arvin

Hi @alltimehigh0, Thank you for your feedback. I will forward your suggestion to our development team. All the best - Arvin

Hi @igreen, I asked your question to our IT team. It terms of your details being safe, there is no difference between the web base platform and the installed version. If you need further information on PRT please feel free to reach out to helpdesk.uk@ig.com. All the best - Arvin

The Royal Mail share price is rising fast after delivering strong results last week. It's returning £400 million to investors in dividends and share buybacks. And with vastly improved infrastructure, it could rise further. Source: Bloomberg Shares Royal Mail Mail Share repurchase Cash Dividend The Royal Mail (LON: RMG) share price is up 10% since releasing encouraging H1 2021/22 results on 18 November. Since then, it’s also announced it will be returning £400 million to investors. £200 million will be paid out as special dividends, with the other £200 million spent on share buybacks. And at 504p right now, Royal Mail shares are up 21% in the past month, and 70% since this time last year. But they’re still 127p off their five-year high of 631p that they hit on 11 May 2018. And with Christmas deliveries about to soar, it could rise even further. Royal Mail share price: H1 2021/22 results Revenue rose 7.1% from £5.671 billion to £6.072 billion year-over-year. On adjusted measures, operating profit hit £404 million, while operating margin rose from 0.7% to 6.7%. Meanwhile, net debt was nearly cut in half, from just over £1 billion to £540 million. Net cash rose from £47 million to £685 million, while its in-year trading cash flow of £298 million has risen by 36.1%. Clearly, this is all excellent news for shareholders. CEO Simon Thompson said that ‘pandemic has resulted in a structural shift and accelerated the trends we have been seeing.’ He highlighted the move away from letter delivery to parcels in the wake of the Covid-19 pandemic, with Royal Mail domestic parcel volumes increasing by 33% and GLS by 30%. Meanwhile, letter deliveries only rose by 11%, and are still significantly lower than pre-pandemic levels. Chairman Keith Williams commented that ‘both Royal Mail and GLS will be able to fund their respective investment pipelines from future cash flows and continue to invest in growth, technology, digital services and the environment.’ Source: Bloomberg Special dividend Williams continued ‘we will return £400 million of cash to shareholders, partly through a share buyback and partly from a special dividend.’ Moreover, the group is returning this money as it believes that it can continue to grow based solely on current cash flow. And after a restructure, the group has saved £56 million in management costs. And it continues to drive technological innovation and dispose of weaker legacy systems. Last Christmas, the service was unable to cope with the extra demand for parcel delivery while physical shops were kept locked down. This spurrred it to spend hundreds of millions of pounds on upgrades. This worried some investors, who were concerned about the high price tag. But now that the investment is paying off, it’s no wonder the Royal Mail share price is rising. And with the trend to online continuing, Royal Mail is likely to benefit from continually increasing demand for parcel deliveries. However, Royal Mail does face challenges. The labour shortage is going to make it harder to hire seasonal workers during the crucial Christmas trading period. And with competitors like Amazon offering significant bonuses to new staff, it might find its wage bill beginning to inflate. In addition, it has struggled in the past with balancing its commitment to universal delivery with profitability. Thompson said that ‘our strategy to rebalance our offering more towards parcels is the right one, and demonstrates the need to start defining what a sustainable Universal Service is for the future.’ It’s likely that agreeing this definition between shareholders, the government and Royal Mail’s board is going to be difficult. In addition, it faces increasingly stiff competition in urban centres from the likes of Hermes, DPD, and Yodel who can operate with lower margins without being beholden to universal delivery. Whether the Royal Mail share price continues to surge back to its valuation levels of 2018 is going to depend on it increasing parcel deliveries further. Having already spent the initial outlay, there could be more special dividends in the future. But its competition is likely to become fiercer as well. Trade over 16,000 international shares from zero commission with us, the UK’s No.1 trading provider.* Learn more about trading shares with us, or open an account to get started today. *Based on revenue excluding FX (published financial statements, June 2020). Charles Archer | Financial Writer, London 24 November 2021