OfentseIG

Hi @Bacy We have set up the GBP tickers on the platform. Thanks for reaching out and apologies for the confusion. OfentseIG

Hi @Albert_D We do not have such a feature on the platform at the moment. We appreciate your feedback. I will be forwarded to the relevant department to be reviewed. All the best, OfentseIG

Hi @alicycling If your account is currently under registration, it would normally disable access to your demo account until a certain time. Your account is now active. All the best, OfentseIG

Hi @Pusher12 Thank you for reaching out. You are only able to apply stop or limit levels on open positions only on leverage accounts like the CFD or Spread Betting account. If you are using the stop loss option to sell your existing position in a share dealing account, the stop will act as a market order to sell if the market reaches your limit. All the best, OfentseIG

Hi @Bacy Thank you for sharing the links with us. We really appreciate it. We have added both instruments on the platform. All the best, OfentseIG

Hi @Teppo We are so sorry to hear you are not satisfied with the account opening process. I have reached out to all relevant teams regarding your feedback. We will be looking for ways to better improve our platform. If you would like to apply for an account and platform in English but still registered under the correct European office, please apply from the IE account https://www.ig.com/ie I understand this is frustrating and can assure you that your feedback will be reviewed. Thank you, OfentseIG

Hi @RichardD I believe the option should be available when the market is open. Which stock where you trying to trade? OfentseIG

Hi @Justin_yang You can now add the Forex watchlist to your workspace by clicking on 'Add to workspace'. Then click on the ‘market’ drop-down menu, and select ‘swap bid’ and ‘swap offer’ to add them to your list of columns All the best, OfentseIG

Hi @ed2000 Thanks for reaching out. Unfortunately not as these are two different platforms with their own unique features. If you are looking to use an EA on ProRealtime, you can try Prorealcode.com which offers a coding conversion service where they convert an EA to PRT to code. All the best, OfentseIG

No worries @2wheelDeal 🙂 we are glad you managed to find the feature. All the best, OfentseIG

Hi @Bacy Thanks for reaching out. We do not offer these products in the ISA account. All listed under Germany which we don't offer on non-leverage accounts. OfentseIG

Hi @Bacy We are actually looking into your query. I will confirm an update soon. All the best, OfentseIG

Hi @Sartois The stock is available on the platform. All the best, OfentseIG

Thank you for that! 😀 @ottodickmann

Hi @markj62 @yuris Thanks for reaching out. Normally on a live account, this is when our team has already received a partial fill for your positions and the order still working in the market to get a full fill. Since this is on a demo account, we would need to reset the account. If you are comfortable with resetting your account, please send an email to helpdesk.uk@ig.com All the best, OfentseIG

Hi @amar1992 It always moves downward. When the Ex-date arrives, the share price will fall by the amount of the dividend per share which means the price of the Index will always fall. OfentseIG

Hi @alex9686 Thanks for reaching out. We don't offer this exchange on share trading accounts. All the best, OfentseIG

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 23rd January 2023. These are projected dividends and likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. Amount in brackets is the expected adjustment after special dividends excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. Bloomberg Code Effective Date Summary Dividend Amount N/A 12/01/2023 Special Div How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.

Hi @ottodickmann Thanks for reaching out. Have a look at the Metaquotes community forum which might help with your request. https://www.mql5.com/en/forum All the best, OfentseIG

Hi @federyuma The 3922.17 is the cash mid price of the underlying market. The cash mid price is synthetically created by IG based of the future price. We just adjust for fair value when creating the cash price. The 3931.13 is priced based on the Feb23 futures price and includes the premium in the price. All the best, OfentseIG.

No worries @Voddy

Hi @pravid17 It should be a regular payment without any interests charged on your account. I have reached out to the payments team to confirm how credit card payments are classified. All the best, OfentseIG

Hi @abailey94 The issue is resolved now. Are you still having issues with the search tool? Thanks, OfentseIG

Hi @abailey94 We are aware of the platform issue and currently working on resolving it. If you are looking to trade equities, you can filter by country. For other markets, please go into the market group to select the item you would like to trade. We are truly sorry for the inconvenience, OfentseIG

Hi @Sam191920 To calculate your P/L, you would have to multiply by the exchange rate to arrive to GBP (your base currency). That would be NZD 31.8 x 0.52406487 = GBP 16.58 All the best, OfentseIG