KoketsoIG

March 18

21 hours ago, Ikechukwu said:

@KoketsoIG. in the last few weeks there has been a flood of crypto related spam posts advertising various crypto products including from "billionaire1". Is this IG endorsed?

It's irritating, to say the least, to log in and have to navigate around this stream of crypto meme chaff. Please clean up the forum. Its beginning to feel like a crypto bros chat forum!

Dear members, @Ikechukwu, @TheGuru12 and @andysinclair,

Thank you for the post,

Apologies for the inconvenience caused, please note that we will be working on cleaning up the community to delete and ban these posts.

You can also assist us in being aware of these by reporting and flagging them.

Thank you and all the best,

KoketsoIG

March 18

49 minutes ago, NotSoAnonymous said:

I have tried this both on mobile and web versions of the broker.

Even after filling in all details (in all possible combinations [quantity/value + Order level, for example]), there's no other option other than "Order type: Limit" and "Expiry: Day".

Is this because Markets are closed? If so, how can I create an order that will run first thing the next day when markets open?

Also, there are no other options other than what's in the screenshot. No "stop loss" or anything like that. Is this right? Am I using the right platform? There are a lot of features that seem to be missing.

Thank you,

Dear @NotSoAnonymous,

Please note that market orders are available during market open.

To place an order to a working order, you are better off placing a limit or stop order. Please also note that on share dealing accounts, some equities will not have the 'stop' order type option.

We have a lot of resources on order from our platform: Limit Orders and Stop Orders

All the best,

KoketsoIG

March 18

Hi @eileen and @Henniet,

Thank you for the posts,

Apologies for any inconvenience caused, please note that these have now been uploaded on the blogs.

Thanks,

KoketsoIG

March 18

5 hours ago, LukeA214 said:

Was just looking to transfer my DE shares from IG Trading to another Broker in Australia, and was having a hard time finding the PID for IG Trading.

Does anyone know where I could find it?

Thanks

Dear @LukeA214,

Welcome to the IG community and thank you for your post.

Please get in touch with our transfers team, who will assist you with all the details required to transfer your shares into IG. The email address is stock.transfers.au@ig.com

Thanks,

KoketsoIG

March 5

5 hours ago, keroppi said:

Is there any way to change this? I want to have multiple working orders open that exceed my total margin.

I would like to enter the working orders that get triggered where I have margin for the position, while orders will not be entered if they are triggered and I have already utilised all my margin for open positions.

@KoketsoIG

Dear @keroppi,

Unfortunately, there is no way to change this.

Thanks,

KoketsoIG

March 5

33 minutes ago, JoJo said:

Hi,

My live account is still pending. And it says my proof of my id has been identified. What else am I supposed to do?

Please help.

Cheers

Dear @JoJo,

Welcome to the IG community, we are glad to have you here.

Please note that your account application is still under review, we have reached out to the new business team in the Australian office to provide you with an update.

Thanks,

KoketsoIG

March 5

7 hours ago, BogdanV said:

Hi. I just began trading options and I have a a question about options on gold.

So what is visible under Gold are the following time frames: Daily, Weekly, then Apr24, Jun24 and Aug24 .

Let's say I choose APR24 - I noticed that, just above all the strike prices, there are two dates : Apr24 followed by 25 Mar 24.

Then when I choose a strike price, to the right I see the options are on gold futures. And the expiry date is 25/3/24.What does that mean? The futures expire in April and the option itself expires in March? I choose the Option corresponding to APR24, so I would expect that April is the expiry month of the option.

Can anyone explain what the dates on the option window represent: Apr24 25Mar 24 ?

Thank you!

Dear @BogdanV,

Thank you for post.

Please note that commodity futures settle in the month previous to the named month (so Feb settles in Jan, Mar settles in Feb). Please note we are only reflecting the terms of the real market.

Options expiry is similar to futures contracts for commodities in that they all settle a few days/weeks before the start of the name month. This is due to the difference in 'the last trade date' and the 'delivery date' as if you were taking physical delivery of the commodity, it happens on the month itself but trading concludes in the month prior.

Please refer to the CME website for a list of expiries: Gold Options Calendar

Thanks,

KoketsoIG

March 5

15 hours ago, Cristiano73 said:

@Administrator can I have an answer here please? thanks

@Cristiano73 Noted, we recorded your suggestions for our team to pick up on.

Thanks,

KoketsoIG

March 4

Dear @Ben2024,

Welcome to the IG community! Thank you for your post. I have sent you a DM as requested.

All the best,

KoketsoIG

March 4

15 minutes ago, Sartois said:

Hi,

I'm trying to buy some shares - the market is open and I have funds, but I'm just getting multiple "Your order has been rejected" messages...Any help on this would be appreciated.

Thanks,

Sartois

Dear @Sartois,

Thank you for reaching out! It seems like the order type may be causing the rejections. To trade in the pre-market, make sure to select a Day (All sessions) expiry type.

Thanks,

KoketsoIG

March 4

9 minutes ago, Sartois said:

Hi,

Could you add the following:

Name Of ETF - Invesco Dow Jones US Insurance UCITS ETF

Name of Stock Exchange - LSE

Leverage or share dealing - Share dealing (ETF)

Ticker - INSX

Market cap - N/A

and...

Name Of ETF - Invesco S&P 500 ESG UCITS ETF

Name of Stock Exchange - LSE

Leverage or share dealing - Share dealing (ETF)

Ticker - SPEP

Market cap - N/A

Thanks,

Sartois

Dear @Sartois,

Thank you for reaching out! We have forwarded your request to the shares desk and will share feedback once it has been reviewed.

Thanks,

KoketsoIG

March 4

16 minutes ago, 123abc said:

Q1.So does this mean IG will be updating the platform to say £2,000,000 instead of £1,000,000 (see screenshot below) ?

Q2. So if the notional is actually £2,000,000, then does mean at the current prevailing price of Bitcoin of $65,000 approx, the max deal size is around $30 per point (i.e. 2,000,000 / 65,000) ?

Dear @123abc,

Thank you for your patience. Yes, the desk will ensure that these are changed to correctly reflect the updated limits.

Please also note that the limit is in GBP so it would be GBP30 pp for spread betting or the $ equivalent.

Thanks,

KoketsoIG

March 4

1 hour ago, 123abc said:

When I logon to the platform, it says the notional is £1,000,000, not £500,000 see screenshot below.

Can you confirm the maximum notional is £1,000,000 ?

Dear @123abc,

Thank you for your response. We apologize for any inconvenience caused. The desk has confirmed that the limit for long positions is 2M. Please be aware that these limits are subject to change. Feel free to contact us for updates on limits or any questions about limit increases.

Thanks,

KoketsoIG

March 4

10 hours ago, TheGuru12 said:

To add to this, I get errors now viewing the documentation.

Dear @TheGuru12,

Thank you for your post.

Please note that we have passed the feedback to the relevant team.

All the best,

KoketsoIG

March 4

@tonybyrne,

Unfortunately, we do not have that type of facility.

Thanks,

KoketsoIG

March 4

Dear @tonybyrne,

Thank you for reaching out and welcome to the IG community!

Just to clarify, are you asking about collateral services? Please note that we do not offer collateral services on smart portfolio accounts. This service is for professional clients when they are trading on leveraged accounts (spread bets and CFDs).

Thanks,

KoketsoIG

March 4

On 03/03/2024 at 05:13, keroppi said:

I notice that when I place limit orders they take up margin even though there is no position open.

Is there any way to get around that? I only want margin to be used once I have a position open.

The reason I ask is because I like to have many limit orders each taking up 50% or more of the margin of the account and when one limit order gets triggered I don't need to enter the the other remaining limit orders. Even if the other limit orders get triggered, they should not be entered into because I already used up my margin for the open position.

I use other CFD brokers that don't use any margin for their working orders.

Dear @keroppi,

Welcome to the IG community! We're glad to have you here.

Unfortunately, the working order will take up margin. This ensures you have enough margin to keep the position open once it triggers.

Thanks,

KoketsoIG

March 4

On 02/03/2024 at 17:01, Rstarkey said:

Hi

I have been told that if I tried through an ISA then I would not pay capital gains.

How do I set up an ISA on my Share Dealing account please.

Regards

Richard

Dear @Rstarkey,

Thank you for reaching out. Just a heads up, ISAs are not tax reportable, and we don't send out tax documents for them. If you have an existing IG account, head to the dashboard, click on 'add an account,' and choose ISA.

Thanks,

KoketsoIG

March 4

On 02/03/2024 at 16:57, Rstarkey said:

Hi

Being new to trading. If buying shares with companies that give dividends, do I get the dividends paid into my account as cash or as shares please.

Dear @Rstarkey,

Thank you for your post! Just a heads up, the cash from dividends is credited to your account on the payment date.

Thanks,

KoketsoIG

March 4

6 hours ago, 123abc said:

"There is a limit of £1,000,000 notional value per client across all cryptocurrencies.

Any client with a notional size above this limit is at risk of having their cryptocurrency positions reduced."

Dear IG,

Q1. At the current price of Bitcoin prevailing around $64,000 approx, does this mean I can only open a position of size around $1.5 per point? As the price of Bitcoin rises, and the notational becomes larger, will IG force close my position?

Q2. I would like to open a position at $5 per point in Bitcoin, will I be restricted even though if my account is sufficiency funded?

Q3. What is required to overcome any notional value limits, and how can I prevent my position from being force-closed ?

Dear @123abc,

Thank you for reaching out. Here are some important points to consider:

1. The maximum notional for long positions is GBP 500,000 across all crypto positions. To calculate the size, you can use the formula 500,000 = 63,920.20x. Approximately, x = GBP 7.8 per point (based on the price at the time of calculation).

2. Please be aware that GBP 5 per point is below the calculated amount mentioned above.

3. If you would like to increase your maximum exposure, please contact us so we can check with the desk.

Thanks,

KoketsoIG

March 1

Dear @Cristiano73,

Thank you for your post! We are thrilled to have you as part of our community.

Your question is a bit vague. Which list are you referring to? If you are talking about the economic calendar, please note that Eurozone inflation is included in the list.

Additionally, the 'Week Ahead' weekly blog lists all upcoming events so that clients are aware.

Thanks,

KoketsoIG

March 1

8 hours ago, TradeSniper47 said:

Greetings

Is it possible to enable after hours trading via my spread bet account?

Dear @TradeSniper47,

Please note that out-of-hours trading is automatically enabled once your account is activated. This only applies to markets available outside of regular trading hours. You can find a comprehensive overview of all the markets here: Out-of-Hours Trading

Thanks,

KoketsoIG

March 1

11 hours ago, TradeSniper47 said:

Many thanks for the clarification

Can I ask if more equity options would be available to trading via the site, on the horizon?

Yes, I am referring to the spread bet account, where gains accumulated would not incur tax requirements or returns. 🙂

Dear @TradeSniper47,

Please note that more equity options might be introduced on the platform in future, based on demand.

Thanks,

KoketsoIG

February 29

2 hours ago, gemtex said:

Yes, I understand that the direct share holding is held in a separate account to the CFD account. If the only shareholding I had in my direct share account was CBA shares can I use the collateral value on that holding to purchase CFD's in CBA. Yes or No?

I am referring to the following link: My IG > Live Accounts > Set Up Collateral > See our collateral FAQ and examples > Shares List (half way down the page)

I have attached a snapshot of the link and the error message I receive when trying to open the link

Thanks.

Dear @gemtex,

Thank you for clarifying. Apologies for the inconvenience. Kindly try the following: Shares List

Thanks,

KoketsoIG

February 29

1 minute ago, gemtex said:

Thanks for the reply. I specifically want to know if the collateral of a direct share holding can be used to cover the margin requirements of a CFD in the same share.

Also, is there a list of Australian shares showing the current collateral value of each? The link provided on the Collateral page in MYIG does not open for me

Dear @gemtex,

Unfortunately, you cannot use a direct shareholding, but the value of your shareholdings.

Just to clarify, on My IG, are you trying to link your CFD account to your share dealing account?

Thanks,

KoketsoIG

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