CharlotteIG

Thanks for your post @MartinC, If you're trading on a CFD account unfortunately there's nothing that we currently have in place to resolve this issues. The commission and any other fees come out separately. With a share dealing account you can change the booking cost so it includes the commission and charges in the profit/ loss. If you need help calculating this I would advise giving us a call and our help desk will amend it for you. All the best

Thanks for your post. On CFD accounts we do charge commission on the open and close of share positions. If you have a spread betting account you may want to check which is more cost effective for you. All the best

Hey, Unfortunately you can't download MT4 on a MacBook.

If this is on a non-leveraged account (share dealing, ISA, smart portfolio) it means you've recently bought something. Our settlement period works on a T+2 (T+3 for US shares) basis. This means the cash for these shares won't come off your account today but two (three) working days later. If this isn't the case let me know. All the best

Thanks for your post. If you apply for a share dealing account with IG you can then open an ISA account. Once the ISA account is open you will have the option on the platform for an ISA transfer form. This means we will take care of any cash or stock transfers from your previous broker. All the best, Charlotte

Hey @Longboat, If you right click the chart then go to show then untick HLOC data that will no longer appear. All the best

Stops and limits will be adjusted accordingly

We have no way of knowing this, sorry .

You are correct the positions will be multiplied by (lets use apple as an example) 4 and the price will be divided by 4. So it will not have a profitable/ negative impact but it will have changes on your account.

Thank you for letting me know. Details now added.

You may find this page useful: https://www.ig.com/au/client-money-protection

Hey @JReyTheTrader, If you set an order to open and the market price is at a more favorable price than the current market price this is seen as a stop order to open. If you use this we can execute the trade at the price you selected or the next available price. In your example when buying stock at a less favorable price that the market price. The market was at 101.8 and you asked to be opened at 102 or higher. When the market opened it opened up which is why it would have gone through you price 102 executing the order but that price was not available so we opened the order at 108. If you had set a market order to open at 101 and the market opened down at 98, we would have opened you here and this would be seen as positive slippage. Apologies if you were not aware of this but hope it clarifies.

This is only for our leveraged accounts (CFD and Spread betting). We don't offer leverage on our non-leveraged accounts such us Share dealing or ISA accounts.

Hey, Our leveraged products have fixed leveraged. You can find the margin % on the get info section in the platform. Below you can see if you leverage trade 4000 shares of tesla you have to put down 20% of the consideration. 20% margin is 5:1 leverage. Leverage may differ with other traded products. I hope this helps.

During the UK bank holiday weekend and over Labor Day weekend in the US and Canada, we’ll be making some changes to our usual opening hours. These adjustments will take place on Monday 31 August (UK bank holiday), Monday 7 and Tuesday 8 September (US and Canada Labor Day weekend), after which we’ll go back to normal trading hours. Monday 31 August UK equities, index futures, soft commodities and interest rates will be closed We’ll be making an out-of-hours price on the FTSE 100 until futures re-open at 1am on Tuesday Brent Crude and London Gas Oil will be open as normal New York Cocoa, Coffee and Sugar contracts will open at 12.30pm Monday 7 September US index futures close early at 6pm. We’ll make out-of-hours prices on Wall Street, US 500, Russell 2000, US Fang Index and US Tech until they re-open at 11pm US and Canadian equities, and soft commodities, will be closed The VIX will close early at 4.30pm London Sugar closes early at 5pm US rates, Euribor and the Dollar Index close early at 6pm US metals and energies, including Nymex Crude, Gold and Silver close early at 6pm Brent Crude and London Gas Oil close early at 6.30pm Tuesday 8 September US grain futures open at 1am Lumber futures open at 3pm, livestock at 2.30pm All other markets open as normal All times listed here are UK time. This information is accurate to the best of our knowledge, but it is possible that these hours could change.

From https://www.cnbc.com/world/?region=world

Hey @Sam_z, When you buy stock you may get dividend payouts. If you buy and hold the stock through the ex dividend date you will get the payout 1/2 working days after the pay date. This is only for non-leveraged accounts, e.g. share dealing, ISA. With leveraged accounts (e.g. CFD and spread betting) you will not be credited dividends. We adjust the price ont he ex dividend date (you can find a video explaining this by following the link below) so you don't gain or lose from the dividend payout. https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/market-details/how-do-dividend-adjustments-affect-my-spread-betting-of-cfd-posi All the best

Hey @Shooter, With your CFD account if you want to change the currency settings to USD please send us an email with instructions to do so and you name, date of birth and address. If it's for your share trading account you can't change the base currency but you can have a manual conversion account meaning different currencies will be kept separately. For example when you sell US shares we will not convert the funds they will stay on the account in a USD pot. You can do that the the MyIG page by selecting Live accounts> Share trading> Currency conversion> Manual> Save Changes. All the best

Hey @MervynCole, You can transfer funds between the two on the MyIG page by selecting Live account> Transfer funds. All the best, Charlotte

Hey, You will be able to find the correct information on the MyIG page: There you can find all the information you need for a wire transfer. All the best

We only offer options on leveraged account. Sorry for the inconvenience. All the best

Hey @bmont, 1. With an ISA account there's not a margin call as you're buying the actual shares. What you should be aware of is any fees that may impact you balance. For example there can be a quarterly £24 fee. You must make sure there's enough funds on the account to pay this. So it doesn't effect your ISA allowance you can have the money on your share dealing account and we can take it from there. 2. Profits cannot be withdrawn from an open trade. You have to sell you stock and wait for the funds to settle before you can withdraw them. 3. If you make profit on stocks which means you exceed £20K this is not an issue. With regards to tax we're unable to comment you would have to reach out to an independent tax advisor. 4. You do not have to use your share dealing account if you don't want to. The share dealing account is non-leveraged. Clients open with this account and if ISA eligible will be shown the option to add an ISA. All the best

Thanks for your post @jamiesays, When you're buying a call or a put on a CFD account the maximum loss is the buy price x contract size x bet size. With CFD accounts you have the check the contract size. You can find the contract size in the get info section. Below is an example for the FTSE100. All the best

Hey @MattG, If it's a CFD or spread betting account you can request for the base currency to dollars. Once this is done if you fund in dollars it will not be converted everything will stay in dollars. With a share dealing account you have to change your settings from instant conversion to manual. This means that different currency will stay separate. You can do this on the MyIG section by selecting Live accounts> Currency conversion. All the best

Thanks for your post. If you're a new client we do offer smaller minimum sizes. After two weeks they do revert to the correct minimum size. All the best