CharlotteIG

Hey @Chainey, We don't offer one to one service but you are more than welcome to do our online courses. If you still have questions please give us a call and we will be happy to walk you through anything. And of course you can ask me anything by putting @CharlotteIG in your post. All the best!

Hey @fxvalt, This is something we're working and will hopefully reflect in the platform soon. All the best

Hey @Caseynotes, We're still investigating this. Sorry for the inconvenience. All the best

I will get this looked into. They're all reflecting on my side. Give me 30 mins to get back to you.

Election special - weekly report by Monte Safieddine @Monte_IG We’ve been here before, polls that show one side enjoying a sizeable lead And while 2020 may have felt like more than a decade, the 2016 surprise is still relatively fresh in the minds of those wondering which party will control which of the three There have been plenty of polls done by countless organizations, but thus far most show a comfortable lead for Democratic candidate Joe Biden, and for the Democratic party to retain control of the House of Representatives by an even healthier majority Furthermore, the percentage drop in the number of undecided voters since 2016 combined with the surge in early voting (more than half of 2016 ’s total) has locked in votes ahead of time, giving candidates a smaller chance to sway what few undecided voters remain, and if polls are correct would make it harder for Republicans to claw back lost territory and close the gap. The Senate where Republicans currently enjoy a majority show a handful of the 35 seats up for grabs as too close to call, making it difficult to rule out a 50 50 scenario that’ll require the Vice President to break the tie, meaning under that scenario whichever party controls the White House will also control the Senate. With any major fundamental event (think US Non Farm Payrolls or a central bank announcement), sizeable moves are the norm Short term risk taking might be limited prior, plenty may opt to stand on the sidelines waiting out the unknowns and re enter once the dust has settled, and fund managers worried over risk parameters getting triggered may reposition accordingly. Those that have built up decent market beating returns in what has been a volatile 2020 may choose to avoid risking denting their records for the year with only two months to go, avoiding what may be a chaotic few days that hopefully won’t extend into longer than that Furthermore, market makers that under normal circumstances would provide liquidity to the market may choose to withdraw to avoid a trend move opposite and get stuck in an illiquid environment (contracts between market makers and the exchanges where the latter pay the former to provide the market with liquidity can include clauses for market makers to withdraw liquidity in the face of fundamental events, and the US elections would easily fall within that category). The net result? Levels where orders would normally be resting that would cause prices to face resistance are at far greater risk of breaking, and with little volume resting in the market at price levels would make it far easier to kick prices in one direction or another Daily, weekly, and monthly pivot points would be at risk Lots of noise, trendless volatile moves, and false signals getting triggered come as no surprise. Technicals and sentiment usually hold less relevance in these scenarios, though they have been included in this report with the technical overview ‘ owing to the likelihood that levels historically have been at far greater risk of breaking and triggering smaller stop losses, even if prices eventually reversed and offered a trend move in favor of its technical overview pre event Sentiment analysis may show periods where majority bias outperforms and scenarios where the minority reaps big rewards, but under major fundamental events the results are far less conclusive Should election results be sorted swiftly with a clean, peaceful transition, and plenty will re emerge to position in the financial markets, allowing for moves thereafter to ‘ more easily. The stage may be set for the potential for increased volatility, though that doesn’t always guarantee that conformist breakout strategies in the current environment will outperform indefinitely and across all asset classes Last time around in 2016 the conclusion shocked the markets with few expecting the results to veer from the polls, and this time around a victory for either camp wouldn’t come as a significant surprise even with the margins widened between the presidential candidates It would also mean that if markets have priced for a ‘Blue Wave’ victory, further momentum in that favor beyond what is already priced in may be met with resistance. Monetary and Fiscal Policy The contrast between the two political parties isn’t just on what they’ll be spending on, but on the size of any fiscal stimulus package, with Democrats in Congress proposing higher numbers than that of the Republican White House, which in turn is at odds with the Republican Senate that has been pushing for a smaller amount That has meant market expectations of a Blue Wave where the Democratic party controls all three would result in the biggest fiscal stimulus packages A Red Wave would also introduce fiscal stimulus, though expected to be of a smaller size, while mixed control would make it difficult to get any further fiscal stimulus passed, especially if of a larger size On the monetary front, while Trump has made clear his dislike for Federal Reserve ( Chairman Powell, his rhetoric has changed as of late given recent central bank easing and promises A Biden win would likely result in less pressure on the Fed to reduce rates and introduce further easing, and highly unlikely he’d openly advocate for negative rates as the incumbent has But overall, we’re assuming this is a case where policymakers have created a situation they can control, giving them multiple options in dealing with it The coronavirus clearly is one of being forced upon them, narrowing options regardless of who’s at the helm. Taxes, Regulation, Defense A rise in taxes (on the wealthy and corporations), increased regulation, and a dent in defense spending are common themes for Democrats when compared to Republican policies, and that’s expected to remain the case when considering a Trump vs Biden win Increased taxes and regulation are an obvious dent to company earnings and growth, while long term growth prospects are usually improved with fiscal restraint As for defense spending, even if it drops for the US government under a blue win as well as for its allies if there’s less US (i e Trump) pressure on NATO countries to increase spending, it may not translate into a drop globally given the plethora of conflicts emerging and ongoing, and may increase as some governments get more desperate. Oil: The energy commodity has had a lot to contend with this year, the pandemic briefly sending its price into negative territory as transportation demand plummeted and lockdowns went into effect Its managed to recover partially since, but rising coronavirus cases forcing governments into increasing curbs and reinstituting lockdowns has tested it once more A fall in prices due to a shock from a plummet in demand or an oil price war (arranged or otherwise) has hit higher cost producers in the US more so than oil producing governments, the latter having to contend with budget deficits and obligations on a national level but usually enjoying far lower production costs and capable of weathering the storm in the short term In the event of an upside shock to price, both Democrats and Republicans tend to rush to bring it back within range fearing the economic consequences of higher energy prices for an economy still heavily reliant on the energy commodity In the event of a price crash, oil companies who are based in the Republican heartland would prefer a Trump win that would result in supporting the sector and aiding in sidestepping environmental concerns, as well as interfering as was the case with and Friends’ A Biden win on the other hand, even if it doesn’t result in the infamous ban on fracking claims, would remove subsidies, could result in more supply out of Iran, and be less likely to interfere in a downward price shock, especially if (as with the oil price war of 2014 16 it results in weakening and pressuring geopolitical rivals. Oil Companies: Given their reliance on higher oil prices as a perquisite to posting profits and ensuring dividend continuity, the net result for oil companies would be a preference for a Trump win over a Blue Wave, especially if the latter impose curbs that would dent transportation demand further, pass legislation that would be stricter for oil and gas companies, and push for emissions curbs in the automotive sector that would hasten the shift to transportation via alternative energy Alternative Energy Big incentives await the sector with a Biden win, with the move towards alternative energy gaining pace, while mixed control may result in the status quo. Indices A contested result would be a bearish case for US indices, but if the results (and any potential transition) go smoothly, would take some uncertainty out of what has been an already uncertain atmosphere Republican policies involve lower taxes, less regulation, and the absence of a minimum wage hike that are likely to positively resonate with big business, and in turn the popular indices representing large US companies While the difference may result in short term noise for the stock market, there are more underlying factors to note Central bank easing has translated into inflationary tendencies for asset prices in the financial market with few alternatives available in the bond market and even less in the real economy, and that combined with the government’s perception of the stock market as a bellwether for the economy will continue to offer a floor on any major price drops. Tech: It isn’t looking promising under a sweep of either political party, with both sides taking aim at the tech behemoths whose market share will likely continue to grow if the coronavirus is here for the long term and economies are forced into more curbs and restrictions Increased fiscal stimulus from Democrats is expected to be a boon for consumer staples and discretionary purchases (not necessarily for companies who will have to deal with higher minimum wages, rise in taxes and increased distancing requirements), and any increase in curbs from a Blue Wave will only translate into increasing reliance on tech companies to deliver where brick and mortar won’t be able to For tech companies, bigger may not necessarily translate into better when it comes to being in the spotlight of the government Under mixed control the damage is expected to be limiting, while a sweep (red or blue) would make tech titans an easier target. Trade: It’s no longer a question of a China rising, but how soon it’ll surpass the US in the remaining fields where it lags At this stage, it’s a strategic move for the US to try and contain its growth and ensure the ‘strategic competitor’ doesn’t take the number one spot, with previous Democratic and Republican presidential candidates both working in an indirect way by aiding surrounding neighbors and coordinating with allies, only to simultaneously increase the reliance of the US economy on its supply chains. Both sides of the isle have gotten more confrontational in talk and action against China, but it began with Trump taking a far more direct and unconventional approach, an approach that is expected to subside with a Biden win. An absence of rising tariffs would aid the global trade environment, ease USD illiquidity, take global indices higher, and give emerging market currencies a boost. A Trump win (regardless of who takes the House or Senate) would translate into more confrontation between the two heavyweights, and a further undoing of economic interdependence, yet to translate into losses for US companies reliant on the country both as a manufacturing powerhouse and (for some) providing the largest consumer base Banks: Regulatory changes from a Blue Wave would be negative for bank stocks, as would any increase in taxes and/or programs from the Democratic party to address inequality. That would translate into bearish moves, even if expectations are for rates to rise sooner under the blue party Mixed control would prevent any significant legislation from being passed, and in turn likely keep the current situation unchanged. Automotive: The domestic auto industry being based in a usually blue state while foreign automakers opening plants in red states meant that automakers usually preferred a Democratic presence in Washington to come to the sector’s aid in the event of a downturn, but not necessarily offer much upside potential The reason? The ‘Big Three’ are already trying to forge alliances to tackle a battery powered future, thanks to funds from primarily SUV sales, meaning any big legislative push for curbing emissions from team blue would hurt that aspect Mixed control of the three is unlikely to result in significant changes, and may in fact offer less uncertainty to the sector. Gold: While a bigger stimulus package from the Democrats would aid growth prospects in the short term, the US market isn’t a traditional one for purchases of the precious metal. And yet, a massive increase in gold purchases this year has aided in taking its price to record highs. The source however, has primarily been on the ETF front, and as a hedge against purchases in equities given the current state of the bond market that isn’t properly covering expectations of a weakened currency thanks to central bank intervention. Any undoing of that trade however, and the gains witnessed as of late are at risk of being undone, especially if a speculative move in the mid term wouldn’t receive central bank or government aid the way the stock market has been accustomed to it. Low rates for longer periods of time certainly make it an attractive asset to hold onto, and when it comes to a win for Democrats in the elections a weaker greenback in the short term could take prices higher, with a hike in Fed rates being brought forward undoing any short term gains in the medium term. Silver: While gold prices suffered at the start of the pandemic during the ‘sell everything’ moment, it was silver that underperformed heavily and briefly took the gold/silver ratio to a record high in the 126 s. It’s dropped back into the 70 80 ranges since, and the story has generally been one of bigger percentage volatility, reliant on rising gold prices to outperform while underperforming when gold prices retreat (in other words, see gold). US Dollar: Bigger stimulus plans combined with ongoing central bank easing at low rates for longer usually translates into a weaker currency, and it’s likely a potentially more relaxed trade atmosphere and less pressure on companies to shift operations and funds back to the US would aid global USD illiquidity pressures, and put the greenback into further retreat against the majors, as well as many emerging market currencies. The story may differ for commodity currencies, especially for those with an energy underlying should oil prices suffer another downside shock on domestic curbs or even a lockdown. However, whatever losses the dollar may suffer in the short to mid term are likely to be eventually undone in the mid to long term, as increased use of the greenback will only increase reliance on it for debt servicing. Cryptocurrencies: No one (at least privately) embraces competition, especially at the level that involves central banks and money/debt creation No surprise then that there have been plenty from both sides of the isle against the introduction of ‘ cryptocurrencies like Facebook’s Libra that in its initial proposal would have posed a threat to a core government function Trump’s attitude thus far has been more hands off, with a Biden win likely to result in increased regulation PayPal’s embrace has been seen as a positive for the sphere, but with so many Bitcoin untouched in wallets, its reliance as of late has been more on its use as a store of value instead of previous expectations of its promise as a global medium of exchange Absent any regulation, a weaker greenback would in theory aid cryptocurrencies whose money supply increase is limited compared to central banks as fresh lockdowns emerge Regulatory action, a speculative move (easy given lack of liquidity on the crypto exchanges), or another sell everything moment would be needed to convince holds to exit en masse. November 2, 2020- Week ahead: As if the US elections weren’t enough of an item, we’ve got significant fundamental events on the economic calendar. Three central bank announcements with the Reserve Bank of Australia (RBA) expected to reduce its key rate from its current record low 0.25% to 0.1%, and where it could in crease bond purchases on long term maturing debt. Both Bank of England and the US Federal Reserve are on Thursday, the former potentially raising asset purchase s a midst another lockdown and extension in its wage program. As for the latter, its statement following the elections will be closely read with regards to commentary ab out current economic conditions amidst rising coronavirus cases and the economic outlook, with its Chairman Powell questioned thereafter. The central bank recently ann ounced that its Main Street Lending Program would issue loans as low as $100,000 and reduce the fees for those loans, the previous minimum amount being $250,000. And then there’s the data. Weekend PMIs out of China from CFLP showed ongoing expansion in both the manufacturing and services sectors, and we’ll get the final figures out of Markit for the Eurozone and UK, Caixin for China, both Markit and ISM for the US, and Ivey for Canada. Once that’ s out of the way, focus will shift to US employment, with ADP’s non farm estimate on Wednesday projected to show a 690K increase, the usual Thursday unemployment claims that as of late has been beating estimates but are still stubbornly high, and the BLS’s Non Farm Payrolls on Friday where the unemployment rate is expected to drop a couple notches. The ongoing surge in coronavirus cases, any updates on the vaccine front, and earnings are other items to note.

Hey, Limit orders do not have a different charge from normal deal orders. We change spread on most products apart from CFD share which charge commission. All the best

Hey @debataf, I've put your details forward to get the account opened asap. I removed your account number as it's personal data. All the best

Hey, There's no plans to change leverage. What you may see with the elections are large stop losses due to volatility. All the best

Hey @Zingerbox, There's no way to change back to 1/32. I will put this forward as feedback. If you're thinking of sometimes calling us to put on orders you can give us instructions in 1/32 as all dealers are trained to take those orders. I will, as mentioned, pass on this as feedback. If you trade bonds a lot and are used to tradng in 1/32 it can be frustrating having to use decimals. All the best

Hey @JayBee, I don't have a video but I have the link and step by step if that helps: 1. Download MetaTrader 4 from http://www.ig.com/content/dam/publicsites/igcom/mt4/ig4setup.exe 2. Once downloaded, launch the setup file 3. The installation will start with an introduction to MT4, click ‘Next’ to proceed 4. Review the terms and conditions, and click ‘Next’ if you agree to these 5. Choose the directory on your PC to install MT4 to. From here you can also choose to add a desktop icon and to launch MT4 once the installation is complete. Once satisfied, click Next 6. MT4 will now start installing 7. Once complete the platform will open automatically. You can also launch MT4 from your desktop, or via the Start menu. All the best

Hey, This promotion is only for non-lev not for CFD commissions. All the best

ECB Leaves Rates Unchanged, EUR/USD Remains Weak and Tests 1.1700

Start the conversation The US election is scheduled for Tuesday 3 November 2020, when all 50 states and Washington DC will cast their votes. The vote spans six different time zones, so the first exit polls will be available at around 11pm (EST) when West Coast voting closes. In the UK, that will be around 4am (GMT) on Wednesday 4 November 2020. The election is likely to create opportunities for traders, with price movements expected across a range of forex pairs, indices and commodities in the run-up to polling day. Volatility related to the election could continue until congress certifies the result on Wednesday 6 January 2021, or even until the winner is inaugurated on Wednesday 20 January 2021. What should traders expect to see during the US election? All US markets tend to experience increased volatility in the run up to a presidential election, including USD forex pairs, indices and commodities. That’s because many investors will attempt to lock in positions before the result is announced – using polls to gauge public sentiment. The aim is to take full advantage of the price moves that occur when the country’s political direction is confirmed. At the top level, early indications suggest that the following could be on the cards if one of these two main candidates win: Donald Trump A Trump win could see an escalation of the trade war, potentially causing problems for some US exporters and having a negative impact on the value of the dollar. However, this effect could be offset by reassurances that tax cuts and deregulation will continue – boosting the US economy. Joe Biden A Biden win could see tensions in the trade war cool, providing a boost to US exporters and the dollar. However, these effects could be offset by tax increases for high-income households, and more limited deregulation. How will markets react to the different candidates? Market commentary by IG Senior Market Analyst Joshua Mahony Stocks Markets hate uncertainty, and historically the perception has been that a new president might bring policies that could be harmful for stocks. This happened in 2016 when analysts were confident that a Trump presidency would spark a market collapse. But, we are now seeing that same fear creep in as people consider a Biden presidency and the potential uncertainty it could cause. Biden is openly more left-leaning, and his policies are expected to be geared towards human needs rather than those of investors and traders. This sentiment isn’t helped by suggestions that Biden would reverse Trump’s tax cuts, and it is likely that markets will rise alongside the potentially increased chance of a Trump victory as we approach the election. USD The value of a currency is supposed to reflect the health of an economy and its future prospects. Many are expecting Biden to be less focused on the markets than his Republican opponent, so the dollar could weaken in the event of a Biden victory. However, this effect could be offset if Biden is able to improve relations between the US and China after years of market anxiety. In this scenario, it would be the Chinese yuan which may benefit the most, with the trade war having sparked huge upside for USD/CNH. Keep in mind that if the wider markets fall on a Biden victory – including US stocks and indices – the dollar would likely rally in the short-term to reflect a risk-off move as investors turn to USD. Gold The prospect of a more expansive fiscal policy under Biden, and from a government which is happy to embark on substantial spending programmes, could provide a boost to precious metals. There’s a caveat here too, because in the past precious metals have also followed the same patterns as the stock markets during times of crisis. So, any collapse in equity markets that may come from a change at the White House could drag gold lower in the immediate period. Plus, while Trump has finally seen the kind of stimulus he would have hoped for, a Biden win could result in a more substantial stimulus package if the Democrats gain a foothold in Congress. How are you trading?

Dax has been volatile today. Down 600, Dax down 4% on COVID fears. US open in 10 minutes.

The reason for the change is Rolls-Royce has announced a rights issue. The ex date is today. If you held shares from yesterday through to the open this morning you will be entitled to the following. Rolls-Royce announces £2 billion rights issue The rights issue trading period for Rolls-Royce shares is now active, giving you the chance to buy new shares for the reduced price of 32p until the deadline date – 4pm (UK time) on 6 November 2020. You’ll be able to subscribe to ten new shares for every three you currently hold. This offer has implications if you have either long or short positions – learn how to get your preferred outcome below. How this affects your entitlement: You have a number of options depending on your original trade. If you have a long position, you can: ■Take up the rights issue by replying to this email (corporate.actions@ig.com) before the deadline, quoting your account ID and stating your wish to take up the rights. ■Do nothing and let the rights lapse – this is IG’s default option for clients ■Trade out of the rights by closing your position in the platform by 6 November 2020 – 4pm (UK time) If you have a short position, you can: ■Buy the rights back by closing your short position, before 6 November 2020 – 4pm (UK time), in the platform during the rights trading period ■Take no action. This will risk your rights being taken up automatically, depending on the result of the offer. This means that you may have a new short position opened on your account at the subscription price under the terms of the offer You’ll need to make your decision by 4pm (UK time) on 6 November 2020 – otherwise your entitlement will lapse by default. If you hold rights on multiple accounts, please reply to this email and state the relevant account IDs on which you wish to take up the rights. You'll also need to do this if your ISA is at the maximum allowance – please confirm that you'd like the new shares transferred to your share dealing account. If you hold shares in a share dealing or ISA account, please ensure the relevant one is adequately funded before this deadline date and maintained beyond 12 November 2020 – when the new shares will be booked on your account – or this election will lapse by default. All positions with guaranteed stops will be closed at the final price on the day before the ex-date. We’ll open a new position to automatically take up the above offer at an adjusted level and size. The monetary risk of the trade will remain the same. We’ll also remove all working orders on Rolls-Royce before the market opens on the ex-date. Please be aware that the information above could change. You can find quick answers to any questions about this rights issue in the FAQs.

UK and European clocks go back one hour when Daylight Saving Time (DST) ends on Sunday 25th October. From this date until Sunday 1st November, the end of US DST, there will be a number of changes to our opening hours: • US and Canadian markets will open one hour earlier in UK time. For example, US and Canadian shares will be quoted between 1.30pm and 8pm • Leveraged trading on US shares (all sessions) will run from 8am to midnight Monday to Thursday, and from 8am to 9pm on Friday 30th October • Share dealing (non -leveraged) on US shares (all sessions) will run from 11am to 9pm Monday to Thursday, and from 11am to 9pm on Friday 30th October • All forex markets will open at 9pm on Sunday 27th October and close at 9pm on Friday 30th October • 24-hour dealing on indices will open at 10pm on Sunday 27 October and close at 9pm on Friday 30th October • Expiring US markets will settle an hour earlier than usual • New York Cocoa, Sugar and Coffee, and London Sugar all close an hour earlier than normal • Weekend trading will open at the same time (8am Saturday), but will close one hour earlier (FX 8.40pm, Indices 9.40pm) on Sunday. All markets will close at 9pm on Friday 30th October (one hour earlier than the normal 10pm close). Overnight funding (tomnext) adjustments for FX pairs will apply to positions held through 9pm. From Sunday 1st November, the above will revert to their usual hours. Please also bear the following in mind: Asian markets, which do not observe DST, will operate one hour earlier in UK time. For example: HKEX shares will close at 8am, SGX shares will close at 9am. In-hours trading on Eurex futures (including the Germany 30) will be available one hour earlier at 12:10pm Digital 100s - Please pay particular attention to the expiry times of US and Asian digital 100s, as the proximity to expiry has a large bearing on the price quoted. You can check these in-platform via the 'information' section in the deal ticket.

Expected index adjustments Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 26th Oct 2020. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. NB: All dividend adjustments are forecasts and therefore speculative. A dividend adjustment is a cash neutral adjustment on your account. Special Dividends Index Bloomberg Code Effective Date Summary Dividend Amount NIFTY TECHM IM 29/10/2020 Special Div 1500 SPX AIV US 03/11/2020 Special Div 820 How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.

In Australia we offer share trading accounts which means you can buy stock. You cannot however have 1:1 leverage for markets such as FX, Commodities and indices.

Thanks for your post. You can deposit funds on the MyIG page by selecting Live accounts> Setelect the live account you want to add funds to > Add funds. Here you will have different payment options. All the best.

We do offer Spread betting, CFD, Share dealing, ISA, SIPPs for UK clients. Options trading is available but only on our leveraged accounts (Spread betting and CFD). Equity options are only available to deal over the phone. There are some FX, indices and commodity options available on the platform. If you have an error message you can check why on the get info section. If it's an only sell it means the stock could be on closings only which means that we have had to restrict on leveraged (normally because the market cap is too small for leveraged accounts). If the stock is unborrowable it means that we can't get borrow in the underlying so can't offer short positions. I hope this helps

Hey, Unfortunately in Singapore we don't offer a non-leveraged account. We offer these types of accounts to other clients in other countries but not for Singapore. Apologies for the inconvenience.

Hey, This can be done on the MyIG page by selecting Live accounts > Transfer funds All the best

Hey @KM1987, I hope you're well. If you want to trade stock on the platform that you can't see you can email us, live chat or call us with the request so we can get it added. When you make the request make sure you specify for leveraged or non-leveraged. Sorry you missed your opportunity but we don't add all stocks we add the ones we believe people have interest in or if you have one in mind you can request. All the best

Hey, Thanks for your post. If in the last calendar month you placed 3 US trades on your share dealing account you should not be charged commission on your US trades this month. The rate we use is our spot rate and a 0.5% charge. If you trade US shares a lot you can change to a manual conversion account. This can be done on the MyIG page by selecting Live accounts> Currency Conversion> Manual> Save preference. But, please note for multi-currency accounts: These figures apply to clients who opt for the default setting of 'instant currency conversion'. Clients who choose to convert currencies manually will pay commission of 2 cents per share with a minimum charge of $15 on US stocks. So you will miss out on the lowered commission. If you want to query the amount on your account reach out to helpdesk.uk@ig.com and they can down the balance and reasons for you. All the best

Hey @dthunt, I hope you enjoy the talks on community. If you need anything let me know by '@' CharlotteIG All the best