NOTHING WORKING

[OnurG]

Web app and mobile apps are not working in the middle of the trading day! This is precious money making time but IG is making it going bankrupt time!

[Caseynotes]

Yes, major outage reported. see below.

https://status.ig.com/

 

[Gemba]

Sorry, something went wrong.

 

All Down !

[RANZ]

IG are you really serious? THis is pure shi**t!

[jaz19802020]

Having the same problem, my mobile app is not working also, hopefully I did not open a trade 3 times!

[jaz19802020]

Tried phoning the helpdesk nobody picking up, their number is 08001953100, it might help if they have this issue on the front screen of the website!

[RANZ]

need to deal and ring you? you never ever pick up any calls! with open positions it can cause a hell lot of demage!

[Guest bulltradept.]

4 minutes ago, RANZ said:

IG are you really serious? THis is pure shi**t!

Agreed, no one answering the phones, **** service.

[Caseynotes]

https://status.ig.com/

[jaz19802020]

MyIG is not working also

[Guest XYZxxxxx]

It's there anyone able to contact anyone of IG?

[jaz19802020]

Its annoying I had a very good trade I was about to do

[OnurG]

8 minutes ago, Caseynotes said:

Yes, major outage reported. see below.

https://status.ig.com/

 

I see that but what i want to know is what happens to my open positions which i was in the process of putting a SL and TP but it wouldn't go through. I could be bankrupt or a millionaire

[OnurG]

3 minutes ago, RANZ said:

need to deal and ring you? you never ever pick up any calls! with open positions it can cause a hell lot of demage!

Doesn't even ring! No switchboard or a queue system. Is someone running this website from their bedroom?

[lonne101]

Has anyone spoken to IG? I'm still on hold on their call center line. Have same problems. 

 

[jaz19802020]

If you go in the phone app it tells your balance thats something at least, rather be trading though

[sam2020uk]

Very bad. I need to trade.

[dmedin]

Sh!t its pants yet again ...

[Shawntan]

Totally bull ****. It is a shame!!! 

[jaz19802020]

As their is huge volatitity I get the impression the platform cannot deal with loads of trades at the same time

[jaz19802020]

Thats me done for today then as I get the impression it won't be fixed soon

[Shawntan]

And the phone is engaged forever. Wanted to tp to losing position and can’t do anything about it. Total BS

[Guest Sras]

They updated every 5 mins, but nothing happened yet. 

[KaC]

Will they let your account goes into negative?

[Carolsalem]

Someone with legal background needs to look at the terms and conditions and potentially we can have a class action against IG for the losses and this issue.