ArvinIG

HI @Ben111, 1. You can use up to 95% of your Shareholdings value as a professional trader. More information here. 2. https://www.ig.com/uk/how-does-ig-make-money I hope that it helps. All the best - Arvin

OIL PRICE TALKING POINTS The price of oil trades back above the $70 handle even as the Organization of Petroleum Exporting Countries (OPEC) stay on track to boost “overall production by 0.4 mb/d for the month of October 2021” as signs of stronger demand are met with limited supply. FUNDAMENTAL FORECAST FOR OIL PRICE: BULLISH The decision by OPEC to retain the current course for crude output should keep the price of oil afloat as the most recent Monthly Oil Market Report (MOMR) emphasizes that “world oil demand growth in 2021 remains unchanged from last month’s assessment, showing growth of 6.0 mb/d despite some offsetting revisions.” At the same time, the MOMR points out that “in 2022, oil demand is expected to robustly grow by around 4.2 mb/d, some 0.9 mb/d higher compared to last month’s assessment,” and it remains to be seen if OPEC and its allies will ramp up production over the remainder of the year as White House National Security Advisor Jake Sullivan insists that “OPEC+ must do more to support the recovery.” In turn, projections for stronger demand may prop up the price of oil throughout the remainder of the year as OPEC and allies remain reluctant to push production towards pre-pandemic levels, and developments coming out of the US maykeep oil prices afloat amid the tepid recovery in crude output. Recent figures from the Energy Information Administration (EIA) show weekly field production recovering from the disruptions caused by Hurricane Ida as output climbs to 10,600K from 10,100K in the week ending September 10, but the US remains far from the conditions seen prior to COVID-19 as weekly output reached a record high of 13,100K in March 2020. With that said, current market conditions may keep the price of oil afloat throughout the remainder of the year as expectations for stronger consumption are met with indications of limited supply. David Song, Strategist ,Daily FX 4 October 2021

Hi all, It seems that the issue is due to an update that happened on that day and over the weekend for the demo account server. The IT team is still working on it as the ticket is still in progress. Thank you - Arvin

Hi @Vestapol, Unfortunately there is no feature to keep you login for a very long period. You can set up alerts on the markets you are observing to login only when there is a specific movement. You can also download the IG app to have a quick access to chats on another device. I hope that it helps - Arvin

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 4th October 2021. These are projected dividends and likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. Amount in brackets is the expected adjustment after special dividends excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. NB: All dividend adjustments are forecasts and therefore speculative. A dividend adjustment is a cash neutral adjustment on your account. Special Dividends Index Bloomberg Code Effective Date Summary Dividend Amount RTY LAUR US 05/10/2021 Special Div 7.01 How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.

HI @rahulsehgal, You can access statements on My IG > Live accounts > Statements. For Share trading accounts you will receive an end of financial year statement if you received dividend during that period. Please find below a table showing which statement you will receive : Please find further information here. If you need further information please reach out to helpdesk.uk@ig.com. All the best - Arvin

Hi all, The IT team is working on a fix, the incident has been raised yesterday under the reference INC0585130. We will keep you updated as soon as possible. Thank you - Arvin

Hi @ships1980, You can try to reach out to webapisupport@ig.com , the API support might be able to help you. All the best - Arvin

Hi all, As mentioned above so far IG and TradingView have a promotional partnership to access TradingView Pro + accounts. I will forward your feedback on the integration of TradingView Charts, we are aware that it is a feature that is highly requested. Thank you - Arvin

Hi all, On share trading accounts you can change your Currency conversion settings in My IG > Live accounts > Currency conversion: With the Manual setting you can hold a foreign currency (e.g USD) on your account and avoid the instant conversion fee of 0.5%. Keep in mind that the share dealing commissions will change, clients who choose to convert currencies manually will pay commission of 2 cents per share with a minimum charge of $15 on US stocks. Changing your currency conversion settings influences the amount of commission you pay. Our team reviews these changes on a monthly basis, so it may take some time to update your account. Please be aware that changing from converting on 'instant' to 'manual' means that you'll no longer qualify for commission-free trading. I hope that it gives you more information on the conversion fee. https://www.ig.com/uk/investments/share-dealing/costs-fees All the best - Arvin

Hi @BigManDave, It seems that you are referring to Wednesday 29 Sept 2pm. Could you please clarify when was your position open? It seems that after that it hasn't reach the 17090.3. Thank you for clarifying - Arvin

Hi @Washingmachine, The balance available to withdraw from your account can be less than your cash balance if it includes funds that you are expecting to receive upon market settlement. Until settlement happens (2-3 business days) you can use these funds for further trading, but you can't withdraw them from your share dealing account. Please find more information here. All the best - Arvin

Global iron ore producers BHP and Rio Tinto have been beset by challenges in China, including a recent power shortage. Source: Bloomberg Shares BHP Dividend Iron ore Ore China BHP (ASX: BHP) share price sheds 2.8% day-on-day Rio Tinto (ASX: RIO) slides to A$95.17 per share Some factories in China paused production, depressing iron ore prices But the mining heavyweights’ dividends could stay above pre-Covid levels Keen to bet on BHP Group and Rio Tinto’s falling share price? Open an account with us to go short on the stocks. Heavyweight mining stocks slide further Shares of Rio Tinto and BHP, part of Australia’s big mining triumvirate, continued to skid on Wednesday as investors weighed the potential impact of China’s widening power crunch as well as the Evergrande fallout. As of 11:42 AEST in Sydney, BHP was trading 2.8% lower at A$35.84, while Rio fell 2.4% to A$95.17 per share. In China, a power shortage has halted production at several factories, including many that supply components to Apple Inc and Tesla Inc, Reuters reported. The resultant demand concerns thus depressed iron ore and base metal prices, weighing on mining giants’ shares. Australian miners are dependent on Chinese demand for raw materials. Miners’ dividends ‘well covered’: Bloomberg Despite the falling free-cash-flow of metals and mining companies, their dividend payments ‘should remain above pre-pandemic levels’, said Bloomberg Intelligence (BI) on Tuesday. BI expects the overall high iron ore price in 1H 2021 to enable Rio and BHP to pay high dividends, which should be ‘well covered’ from 2021 to 2023, assuming iron ore stays at roughly US$100 per tonne. Given their low financial leverage, Rio and BHP may use their balance sheets to increase shareholder remuneration via special dividends or buybacks, the analysts added. What is the outlook on BHP shares? BHP’s ASX-listed stock attracted seven ‘buy’ ratings from analysts, as well as five ‘hold’ and one ‘sell’, as of Wednesday. On average, the research teams targeted A$47.80 per BHP share, Bloomberg data showed. That implies a potential upside of nearly 30% based on Tuesday’s close. Since late last week, fresh recommendations from analysts have been optimistic. BHP was rated ‘outperform’ or ‘buy’ by RBC Capital, Macquarie, Morningstar, Bernstein, Shaw and Partners, and Jefferies. The target prices from these bullish analysts ranged from A$42 to A$61, according to Bloomberg data. Rio Tinto reaches labour deal in Canada On Sunday, Rio said it has reached an agreement in principle with Canadian union Unifor for the company’s operations in the western Canadian province of British Columbia, after weeks of second-round negotiations. The first round, regarding proposed changes to workers’ retirement benefits and unresolved grievances, fell through in July. Meanwhile, the Australia-listed RIO shares garnered seven ‘buy’, seven ‘hold’, and two ‘sell’ calls from analysts as of Wednesday. Their average target price was A$119.49, according to Bloomberg data. That implies a potential upside of about 23% based on Tuesday’s close. Operationally, Rio ‘remains a turnaround story’, said JPMorgan. The analysts are ‘overweight’ on the stock and targeting A$150, favouring its ‘relatively inexpensive valuation metrics and strong shareholder returns’. Thinking of trading BHP and Rio Tinto shares? Take your position on BHP, Rio Tinto and over 13,000 Australian and international shares via CFDs or share trading – and trade it all seamlessly from one account. Learn more about share CFDs or shares trading with us, or open an account to get started today. Kelvin Ong | Financial writer, Singapore 29 September 2021

Dear IG Community, We are pleased to invite you to join us at 5:30pm AEDT (8.30am UK Time) on Tuesday 12th of October for Trading Up - a live virtual event designed to make you a better, more informed trader. Learn everything from global macro themes and FX to trading psychology from the industry’s best. Plus, global keynotes from legendary traders. You won’t want to miss out. Register here for FREE: https://www.bigmarker.com/ausbiz/TRADING-UP-Live-Virtual-Event jt2XYluNX8MZf8bH.mp4 This event is open to everyone, once you register you will have access to the webinar on demand. Please find the agenda below: 5:30pm Global Keynote Our world-renowned guest has traded through some of the most extraordinary global market events. They'll share how those events changed the way they think about trading, and delve into some specific strategies they’re using right now. 5:50pm Why Macro Matters How do Australia's best traders think about global themes and play the trade? We take two key impending policy decisions and walk through the potential outcomes, and flow-on effects to trades. Featuring Ilya Spivak from DailyFX and Kyle Rodda from IG, with Annette Beacher and Kara Ordway from ausbiz. 6:05pm Run the Risk Delve a little deeper into the key global political and systemic risks facing markets right now. A discussion with Lawrence McDonald from New York. 6:15pm Off the Chain The explosion in cryptocurrency trading is just one aspect of the blockchain revolution. What are the fundamentals of understanding blockchain technology, and getting direct exposure via coins or listed equities? What are the opportunities and how do you assess the risks? Our panel includes Steve Vallas, Nick Armstrong, Trent Barnes and Kevin Algeo. 6:40pm Break Join Nadine Blayney for a chat with IG Australia's CEO, Kevin Algeo. What are the key trends from IG's market-leading customer base? 7:10pm Strategy Session The Multiple Moving Average technique was made famous by Darryl Guppy. We’ll deep dive into how it works and where it’s appropriate to add to your strategy toolbox. 7:25pm Options Masterclass How to use options to mitigate risk in your trading, presented by one of the best in the business, Wai-Yee Chen from Acumen Investors. 7:40pm Your Trading Brain Understanding how psychology and emotions impact your trading is critical to achieving success, and avoiding failure. Nick Leeson shares three lessons he learned from the Barings scandal and Trader Performance Coach Mandi Rafsendjani answers your questions. 8:15pm So, You Want to be a Day Trader? Grab a drink, wind down for the evening and meet Justine Pollard from Smart Trading. We'll explore the myths and misconceptions of trading as a full time gig. 8.30pm Close Please feel free to share the following link https://www.bigmarker.com/ausbiz/TRADING-UP-Live-Virtual-Event with like-minded friends and family. We hope to see you there! All the best - Arvin

Hi @Mack247, For Dividends they are credited to your account balance directly if you are eligible, there is no action required on your end. I hope that it helps. All the best - Arvin

Hi @Deneiro, You should be able to find the relevant deposit information on My IG > Live accounts > Deposit funds or on your regional IG website. If you need further information please reach out to helpdesk.en@ig.com All the best - Arvin

Hi @baltimix, Even if the company is listed on the LSE, if it is US based you will need to complete the US tax form called W-8BEN form. You can access the form on My IG > Settings > Dealing US stock > ">" I hope that it helps. All the best - Arvin

Hi @Burim, I can see the data for Friday until today on my end: Could you please take a screenshot of your chart and send it to helpdesk.uk@ig.com? Our helpdesk and IT team will be able to investigate and come back to you. All the best - Arvin

National Australia Bank shares deserve a rosy outlook, but its peer, top lender Commonwealth Bank, may underperform, analysts believe. Source: Bloomberg Shares National Australia Bank Commonwealth Bank Australia Bank Apple Inc. Commonwealth Bank of Australia (ASX: CBA) share price gains 1.1% On average, research teams expect CBA shares to drop to A$89.38 National Australia Bank (ASX: NAB) stock rises to A$27.63 JPMorgan says NAB is outperforming its peers on growth Keen on trading CBA and NAB shares? Open an account with us today to start trading the stock. CBA and NAB stock prices: What’s the latest? Shares of Australia’s largest retail bank Commonwealth Bank of Australia (CBA) climbed 1.1% to trade at A$105.75 as at 12:28 AEST on Tuesday in Sydney. Meanwhile, National Australia Bank (NAB) was trading 0.2% higher to reach A$27.63. On Monday, top lender CBA had led the gains among heavyweight financial stocks, which in turn boosted Australia shares to a more than one-week high. Sentiment among research teams was largely negative on shares of Sydney-based CBA, but mostly positive on Melbourne-based NAB, according to Bloomberg data. The two are among the country’s Big Four banks. Analysts pessimistic on CBA’s prospects As of Monday, CBA attracted nine ‘sell’ calls, three ‘buy’ and three ‘hold’ recommendations from analysts. Their target prices averaged A$89.38. Over the next few years, meaningful pressure on mortgage margins will affect CBA and Westpac Banking Corporation more significantly than other major lenders, said JPMorgan analysts. CBA is now ranked last within JPMorgan’s coverage of banking stocks, due to its stretched valuation, the research team said. For FY2022, the lender gave only qualitative guidance, with four of the five drivers expected to be negative, and the tone of the margin outlook discussion was downbeat. CBA mocks Apple’s ‘pro-competition’ claim Commonwealth Bank of Australia last Thursday accused Apple Inc of uncompetitive behaviour over the control of payments on the latter’s phones, Reuters reported. Of all the in-person payments that CBA processes, about a third are done on Apple’s phones. The bank’s CEO Matt Comyn told a regular parliamentary committee that the ‘claim that Apple is pro-competition, I think, is a fair statement, as long as one accepts that competition is welcome as long as no one can compete with Apple’. He also suggested lawmakers increase scrutiny of technology giants, as payments through digital wallets developed by Apple and Alphabet’s Google made up 45% of physical consumer payments. National Australia Bank gains market share As for NAB, eight analysts suggested ‘buy’, six said to ‘hold’, and none had ‘sell’ ratings, Bloomberg data showed. Their average target price was A$29.06. Macquarie gave an ‘outperform’ call alongside a target of A$29, while Credit Suisse downgraded the stock to ‘neutral’ and eyed A$28.50. JPMorgan upgraded NAB to ‘overweight’, saying the lender is ‘outperforming peers on growth’ and ‘well positioned to drive top-line growth’. It named NAB as its top stock pick among major Australian banks. NAB has long offered more stable margin trends than its peers, given its smaller mortgage headwinds and a positive outlook for small and medium enterprises, JPMorgan analysts highlighted. This is ‘bolstered by ongoing market share gains in mortgages and business lending’, they added. Thinking of trading CBA or NAB shares? Take your position on CBA, NAB and over 13,000 Australian and international shares via CFDs or share trading – and trade it all seamlessly from one account. Learn more about share CFDs or shares trading with us, or open an account to get started today Kelvin Ong | Financial writer, Singapore 29 September 2021

Hi @ijammy, That would be a query for the Corporate Action team. Could you please reach out to helpdesk.uk@ig.com. The helpdesk will be able to investigate and come back to you with an outcome. All the best - Arvin

Hi @amilio, Do you mean you were charged 300 times the share price or the commission? If you are referring to the commission it is per trade regardless of the value even partial fill. If you were charged for 300 shares, please reach out to helpdesk.uk@ig.com to be corrected. All the best - Arvin

Hi all, Please find below a link to a post detailing Deposits and Withdrawals options which might help: All the best - Arvin

Hi @Juanpk, Our margin requirements are available on https://www.ig.com/uk/cfd-trading You can find the margin requirement on the IG platform in the "info" tab : IG MT4 account will have the same margin requirements. I hope that it help. All the best - Arvin

HI dirtfort, I believe that you are referring to Instagram. We are IG a Trading platform. All the best - Arvin

Hi @Burim, Could you please try to delete your cookies and cache ? On our end we are able to see data after Friday. Do you still have the issue? Thank you - Arvin