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IG Account Support - MyIG Help

Log in questions, tax reports, account settings, stock transfers, account status, and payments questions should all be asked here.

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  1. Frozen-Why am I unable to trade this position? It's 11 AM ET and markets are clearly open.

    Asked by randalljohndennis,

    0 votes
    0 answers

  2. New Pro Level Accounts

    Asked by eriseley,

    0 votes
    0 answers

  3. demo account

    Asked by jonahpj,

    0 votes
    0 answers

  4. Understanding my margin account balance

    Asked by Gary2425,

    0 votes
    0 answers

  5. ISA transfer has no option for my existing provider to choose

    Asked by Amelia,

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    0 answers

1,874 questions in this forum

  1. Stocks were sold then bought on my account without my consent?

    Asked by Itsbecauseofthem,

    0 votes
    5 answers

  2. How do I verify a card that’s been lost and replaced?

    Asked by Swill084,

    0 votes
    1 answer

  3. Account not verified yet

    Asked by Soke,

    0 votes
    1 answer

  4. Account activation problems

    Asked by vickypham43,

    0 votes
    1 answer

  5. withdraw since 08 Apr 2022

    Asked by vcmet,

    0 votes
    2 answers

  6. Cannot withdrawal to aproved account.

    Asked by AlexeyUlasevich,

    0 votes
    11 answers

  7. I keep getting told I may be subject to extra fees?

    Asked by Itsbecauseofthem,

    0 votes
    3 answers

  8. Problem in funding my account. Waiting for 2 weeks

    Asked by gokhancetinkal,

    0 votes
    7 answers

  9. margin

    Asked by traderguy,

    0 votes
    1 answer

  10. Transfering funds issue. For ten days no response!

    Asked by gokhancetinkal,

    0 votes
    7 answers

  11. INPP open offer

    Asked by Papillon2000,

    0 votes
    2 answers

  12. Moving outside the UK rules (ISA,shares etc)

    Asked by hkominos,

    0 votes
    3 answers

  13. Orders rejected

    Asked by Despoina2309,

    0 votes
    1 answer

  14. Closong a portfolio of stocks

    Asked by ReadingTrader,

    0 votes
    1 answer

  15. Restricted From Opening New Position

    Asked by superdelete,

    0 votes
    1 answer

  16. Withdraw funds

    Asked by glomaia,

    0 votes
    1 answer

  17. Useless company, can’t even be bothered to talk.

    Asked by rat,

    0 votes
    1 answer

  18. How to get my account verified

    Asked by vitanova,

    0 votes
    1 answer

  19. Multiple Spread betting accounts / currencies

    Asked by alpen,

    0 votes
    3 answers

  20. Your account is currently restricted from opening new positions

    Asked by oscarchu1117,

    0 votes
    1 answer

  21. Cant get support from the support team, keep me waiting then cuts off

    Asked by nick123,

    0 votes
    1 answer

  22. Mr Ian Penno

    Asked by SuperFund5050,

    0 votes
    1 answer

  23. Account Verification

    Asked by Pump_Alpha,

    0 votes
    5 answers

  24. Notification pop up and bleep not working in Live account

    Asked by AJTT101,

    0 votes
    4 answers

  25. trading statements , records for a yearly tax return

    Asked by glitglot,

    1 vote
    1 answer

  26. Unable to login to IG US

    Asked by sahilkansagara,

    0 votes
    1 answer

  27. trade confirmation

    Asked by Goldenforest,

    0 votes
    1 answer

  28. Connection to payment and compliance team

    Asked by fred131,

    0 votes
    0 answers

  29. Withdraw

    Asked by Alex111,

    0 votes
    6 answers

  30. Had my account verified yet?

    Asked by Khanxay70,

    0 votes
    1 answer

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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