AndaIG

GBP/USD has flattened overnight after its strongest rally in a month on Thursday. The British currency has been under pressure recently as an energy crisis has caused a number of gas providers to go bankrupt, but the hawkish tone from the Bank of England sparked some optimism into the Pound pushing GBP/USD above recent resistance at 1.3720, with Dave Ramsden and Michael Saunders, two of the Monetary Policy Committee (MPC) members, voting for an early end to the pandemic stimulus. GBP/USD Daily Chart On the Dollar side, the hawkish FOMC meeting caused US 10-year yields to rise to their highest level since July, the biggest rise since February when inflation concerns were at the forefront of market drivers. The US Dollar has been picking up on the back of this but has lagged against the British Pound, so we may see the bearish reversal consolidate once again as GBP/USD catches up to the latest USD positioning. In the case that buyers are able to hold off the bearish momentum, GBP/USD faces an area (shaded in blue on the chart) where there has been a lot of price reversals in the past, which means possible resistance on and around the 1.38 mark. Retail trader data shows 63.58% of traders are net-long with the ratio of traders long to short at 1.75 to 1. The number of traders net-long is 22.87% lower than yesterday and 16.48% higher from last week, while the number of traders net-short is 28.14% higher than yesterday and 18.01% lower from last week. Written by Daniela Sabin Hathorn, Market Analyst https://www.dailyfx.com/forex/market_alert/2021/09/24/GBPUSD-Flattens-After-BOE-Induced-Rally.html

Hi there Thanks for the query By default it uses a day as the period to calculate values, please see below All the best Anda

Hi @LuigiLuigi Thanks for the question There are a few differences, however these are some of the important ones to take note of. Barriers You have flexibility over leverage They are limited risk(you can only lose the premium paid to open) but the potential profit is unlimited Barriers have an expiry Turbos You have flexibility over leverage(You decide your leverage based on the KO-level) Also limited risk- you know maximum loss when you open the trade Traded on Exchange Traded 24/5 Possible to add a stop to avoid being knocked out All fees included in initial cost of open (except the commission). Overnight funding is not debited from turbo account In summary Barriers/Turbos offer flexibility over leverage, limited risk and are less capital intensive than CFDs. You can get exposure for far less than in a CFD. Hope this helps All the best Anda

Hi @HommaMuneisa Thanks for reaching out. Will you please forward this with details to helpdesk.uk@ig.com so that the IT team can look into it. Thanks Anda

Hi there Thank you for reaching out. We believe that our payments team has contacted you regarding your withdrawal. All the best Anda

Hi @LuigiLuigi Thanks for the query We price our options based on the Black-Scholes model. This is a mathematical model that will calculate option prices looking at the following variables: Value of the underlying asset, strike price, volatility and time until expiration. The model will automatically derive a price which is then displayed on the platform. This is a brief summary but you are welcome to research the model to delve into the detail. All the best Anda

Hi @LuigiLuigi Thanks for the query Profit/loss= No of contracts x Value per contract x (Option closing price - Option opening price) So in your example profit would be 100USD less the premium paid when purchasing. All the best Anda

Hi @Barton Thanks for the query You should be able to view dividends paid through My IG>Live accounts>History on the browser based platform. All the best Anda

Hi @Talwar Thanks for the feedback Apologies for the delay in the verification of your documents. The restriction is temporary and affects only opening positions. So you would still be able to close. We would reactivate the account as soon as we receive the document requested. We see your account is now already active. All the best Anda

Hi @Maxprofits Thanks for the query As the majority of Interbank Offered Rates(IBORs) will no longer exist at the end of 2021, we are replacing them with Alternative Reference Rates (ARRs). This has been proposed by regulators. The effect on overnight funding fees will be immaterial. It will be the same calculation except we will just use ARR + a credit risk adjustment factor instead of IBOR. All the best Anda

Hi @neilproc Thanks for the query On the share dealing platform you need to open an order to sell. You would then specify half of the amount of shares that you hold in the quantity box. Please see screenshot attached. All the best Anda

Hi JJP Thanks for the question On spread betting we price our shares directly from the exchange. We then wrap IG spread around that price. The only difference between the exchange price and the IG price is account for in spread. Please see the following link for an indication of our spreads in different jurisdictions. https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/fees-and-charges/what-are-igs-shares-spread-bet-product-details All the best Anda

Hi @blackdog Thanks for reaching out. Xerox has delisted from the NYSE. Please see the below link for the treatment of delisted shares: https://www.ig.com/sg/help-and-support/cfds/market-details/what-happens-if-the-stock-i-am-trading-delists For further details you are welcome to contact our helpdesk. All the best Anda

Hi there Thank you for the feedback. We will pass this on to the relevant department for consideration. All the best Anda

Hi @hombrebuns Thank you for reaching out We did have an issue where prices where not streaming for ASX, FX and indices on PRT today. This issue has since been resolved. If you are still having this issue please send a technical report via the PRT help center. All the best Anda

Hi @Kartikeya Thank you for the feedback. We will pass this on to the relevant department for consideration. All the best Anda

Hi @TashlynDowra @Veeran Please note that a new account can be created from the below link: https://www.ig.com/au/application-form You would need to use a different username and email address on the application form. All the best Anda

Hi @elena123 Thanks for the query We believe that you have already been contacted by our helpdesk regarding verification your bank account. This is a necessary AML process. All the best Anda

Hi @GRINSA Thank you for reaching out. Please note AHT LN ticks in 2s on exchange. If you specify a price that is a multiple of 2 the trade will go through e.g 5774 or 5776 instead of 5775 All the best Anda

Hi @SHAHRIARDADKHAH Settlement on US stocks is actually T+3 business days. So please give it until the third business day at worst case scenario. Thanks Anda

Hi @LEO Thanks for reaching out. Please share the email address linked to the account application and we will arrange for your account manager to contact you ASAP. Thanks Anda

Hi @Ercam Thanks for the question Our transfers team suggests that you should be able to do a DRS or DWAC. Please contact them with this query via the helpdesk for further information. You can email helpdesk.uk@ig.com All the best Anda

Hi there Thank you for the feedback Please email helpdesk.uk@ig.com your query and it will be routed to our transfers team. All the best Anda

Hi @dukeofvenice Thanks for reaching out. Can you please send a technical report to PRT. You can do this from the help center. Please see screenshot attached. All the best Anda

Hi @Bearmax The immediate effect to the value of the index should be marginal. Please see the following link for further details: Thanks Anda