AndaIG

Hi @Furlls Your request has been submitted. All the best Anda

Hi Chris Thank you for reaching out, Unfortunately this feature is not available on the IG charts, you can however access this feature on ProRealtime. You would make the change on your indicator settings window as illustrated below: All the best Anda

WHEN DOES FACEBOOK REPORT EARNINGS? Facebook is set to release its Q3 financial results on 25 October, after the market closes. At the time of writing, expectations are pointing to a 32.1% increase in earnings per share to US$3.17, up from US$2.40 a year ago. FACEBOOK EARNINGS – WHAT TO EXPECT For the upcoming earnings release, the impact of Apple’s anti-tracking initiative on Facebook’s businesses will be closely assessed, as the management has previously cautioned of a larger impact of the iOS updates in Q3, compared to the previous quarter. To recall, Apple has previously implemented new privacy controls, which limit digital advertisers from tracking iPhone users for advertising purposes without their consent. While the dropout rate to allow data collection remains to be seen, the upcoming Q3 results may provide some clarity on the impact to Facebook ad effectiveness and switching from advertisers. Some resilience in the figures for average price per ad and number of ads delivered may aid to ease some concerns in that regard. The upcoming earnings into 2H 2021 may also reveal a lower base effect compared to a year ago, where Facebook saw a huge boost in sales in 3Q and 4Q 2020 from a strong recovery in business advertising spends. Sales and earnings growth may continue to normalise in the quarters ahead and the management’s outlook will be looked upon for guidance. Source: Facebook Facebook has also been weighed by recent negative news flow, coming from a whistle-blower on the harmful effects of Instagram for young users. The management may need to address these concerns and while debates around the issue may drag on towards year-end, subsequent platform and businesses’ processes adjustments by Facebook may ease such concerns in time to come. This may be reflected in previous instances of data breaches, where markets look past these near-term ‘noises’ and daily active users for Facebook’s ‘family’ of products continue to grow. A risk for Facebook share price, however, may be movement in the US 10-year Treasury yield. With 10-year yield having broken out of its period of consolidation since late September, further upside may be a likely scenario, which could keep valuation multiples of high-growth companies in check. FACEBOOK SHARES – TECHNICAL ANALYSIS Ever since its 50-day moving average (MA) failed to hold up prices back in mid-September, Facebook’s share price has been trading within a near-term descending channel. That said, while prices continue to trend downwards, the relative strength index did not reflect a lower low lately, suggesting that downward momentum may potentially see some easing. A retest of the 200-day MA was met with a bullish hammer candlestick, which will remain a key support MA line to watch. That may potentially lift prices to retest the near-term resistance at US$337.00, where the level has held down prices on previous three occasions. Source: IG Charts

Hi Stephen Thanks for the query, Yes there will be no issue accessing your account. Just ensure that you login based on the UK URL. All the best with your trip. Anda

Hi Steve Yes you can still use your account whilst on holiday. All the best Anda

Hi There Thank you for reaching out, Please reach out to webapisupport@ig.com for assistance on this All the best Anda

Hi @DeanM Thank you for the query, The minimum stop distance is set by our dealing desk based on the risk inherent in the pair as well as the level of risk that we are willing to take on. So the minimum distance on guaranteed stops will vary according to the pair. With larger minimum distances on those that we deem to more risky. All the best Anda

HSBC rides out China property storm with 74% profit jump, $2 bln buyback SINGAPORE/LONDON, Oct 25 (Reuters) - HSBC (HSBA.L) shrugged off concerns about pandemic-related bad loans and property problems in China on Monday with a surprise 74% quarterly profit jump and a $2 billion share buyback. The British bank's profit growth was mainly driven by the release of cash reserves set aside in anticipation of pandemic-induced defaults, with HSBC's finance chief Ewen Stevenson telling Reuters that the worst of that impact is likely past. "You should also look at the buyback as a measure of the confidence that we have at the moment that we are not unduly concerned about our exposures in China," Stevenson said. The Asia-focused bank said it had $19.6 billion in lending to China's property sector, where China Evergrande Group (3333.HK) is grappling with a $300 billion debt pile, stoking fears of further defaults and contagion risks. HSBC CEO Noel Quinn, who was confirmed in the role in 2020 just as the pandemic-induced economic crisis began, is betting on Asia to drive growth, by moving global executives there and ploughing billions into lucrative wealth management. The bank could spend up to $1.5 billion more on acquisitions in that business after buying insurer AXA's Singapore assets for $575 million in August, Stevenson said. "While we retain a cautious outlook on the external risk environment, we believe that the lows of recent quarters are behind us," Quinn said in a statement. HSBC posted pretax profit of $5.4 billion for the quarter to September, versus $3.1 billion a year earlier and the $3.78 billion average estimate of 14 analysts compiled by HSBC. Analysts at stockbrokers Goodbody said HSBC's revenue guidance and the reversal of expected credit losses "should drive earnings upgrades while the capital beat and the $2bn buyback will be pleasing to investors." HSBC's London-listed shares rose 1% to their highest in four months. INFLATION FEARS Despite the overall positive results, HSBC said its cost projections for 2022 had risen to $32 billion from $31 billion, due to global inflation pressures which would push up its $19 billion wage bill. Major companies worldwide have in recent weeks warned of the impact of rising costs driven by spiralling energy prices and supply chain disruption. "A little bit of inflation is good for us as it should drive policy rates higher," Stevenson said. "However, we have a cost base of $32 billion of which $19 billion is compensation... so it doesn't take much (to push up costs), 2 or 3% inflation on the cost base is $400 to $600 million of additional costs," he added. Set against those concerns, HSBC released $700 million in cash it had put aside in case pandemic-related bad loans spiked, as opposed to the same time a year earlier when it took an $800 million charge. INVESTMENT BANK Another headache for HSBC is investment banking, where rivals such as Citigroup (C.N)are riding an M&A boom to record-beating profits. HSBC's investment bank saw income fall this year as it paid the price for its bias towards debt markets, which have been patchy amid low interest rates that crimped trading, while rivals' equities and merger-focused businesses have thrived. It is the second big British bank to post strong quarterly results, after Barclays (BARC.L) doubled profits on a strong performance by its investment bank advisory business. HSBC's results will set expectations high for Standard Chartered (STAN.L), which focuses on similar markets and reports on Nov. 2. Reporting by Anshuman Daga in Singapore and Lawrence White in London; Editing by Ana Nicolaci da Costa and Alexander Smith Available from: https://www.reuters.com/business/finance/hsbc-q3-profit-up-74-beats-estimates-announces-up-2bln-buyback-2021-10-25/

Asian shares steady, dollar weak as traders await earnings HONG KONG, Oct 25 (Reuters) - Asian shares started steady on Monday ahead of a week packed with major quarterly earnings announcements, while the dollar hovered near October lows after three weeks of risk-friendly sentiment hurt safe-haven currencies. HSBC (HSBA.L) and Facebook (FB.O) will both publish quarterly results on Monday, in Asian trading and late U.S. hours respectively. Later in the week will be the turn of other benchmark heavyweights including tech giants Microsoft (MSFT.O) , Apple (AAPL.O) and Alphabet (GOOGL.O), and European and Asian financial behemoths from Deutsche Bank (DBKGn.DE) and Lloyds (LLOY.L) to China Construction Bank and Nomura (8604.T). "This week earnings take centre stage," said Chris Weston, head of research at brokerage Pepperstone in Melbourne, in a morning note. The results will be closely watched after a strong start to the U.S. earnings season for many companies, especially financials, helped both the Dow Jones Industrial Average (.DJI) and the S&P 500 (.SPX) touch record highs last week, though the Nasdaq (.IXIC) fell on Friday after Snap (SNAP.N) and Intel Corp's (INTC.O) quarterly results disappointed. MSCI's broadest index of Asia-Pacific shares outside Japan (.MIAPJ0000PUS) has also posted gains in the past three weeks, which if it can hold onto them this week, would make October the benchmark's best month of 2022. On Monday morning, the regional benchmark was flat with a 0.5% gain in Australia (.AXJO) balanced by a 0.6% fall in Korea (.KS11). Japan's Nikkei (.N225) lost 1% and U.S. S&P 500 futures shed 0.18%. Asian shares have largely lagged their U.S. and European counterparts in recent months mainly due to regulatory ructions and fears of slowing growth in China. In the latest announcement to worry some investors, the top decision-making body of the Chinese parliament said on Saturday it will roll out a pilot real estate tax in some regions. read more Analysts at Citi summed up the announcement as an "earlier than expected trial but later than expected national rollout; no devastating impact." However, the risk friendlier mood that supported equities has weighed on safe-haven currencies, as have rising energy prices which supported currencies like the Aussie and Canadian dollars . The dollar index was last at 93.667, hovering near its month low of 93.455 hit last week, and well off mid-October's 12-month high. However, analysts at CBA said it was more likely the dollar would rise than fall from here. "Dollar risks remain skewed to the upside," they wrote in a note citing rising expectations of inflation from markets, consumers and policy makers, meaning markets are pricing a more aggressive programme of interest rate hikes, which would support the dollar. Markets are still trying to position themselves for a widely expected tapering of the U.S. stimulus programme this year, and the possibility of rate hikes late in 2022 Federal Reserve Chair Jerome Powell on Friday said the U.S. central bank should start the process of reducing its support of the economy by cutting back on its asset purchases, but should not yet touch interest rates. read more As tapering looms, U.S. benchmark yields have been rising and yields on 10-year Treasury notes hit a five-month high of 1.7064% last week. In early Asia they were last 1.6465%. Oil prices stayed elevated but just off recent multi-year peaks. Brent crude >LCOc1> rose 0.13% to $85.65 a barrel, while U.S. crude (.CLc1) rose 0.38% to $84.08 a barrel. Spot gold rose 0.06% to $1793.4 an ounce after posting gains for the past two weeks on rising inflation concerns. Bitcoin another asset oft-described as an inflation hedge was last at $61,080 after a turbulent week when it hit a new high of $67,016. Editing by Stephen Coates Available from: https://www.reuters.com/business/global-markets-wrapup-1-2021-10-25/

Hi @binglese Thank you for reaching out, Please note that the use of APIs is only available to leveraged accounts i.e. that would be a CFD account and not a Share Trading account All the best Anda

Hi Steve Thank you for reaching out, You may need to speak to someone from our IT team, can you please reach out to them by emailing helpdesk.uk@ig.com or calling 0800 409 6789 / +44 (0)20 7896 0079 All the best Anda

Hi Jae Thank you for the query, All shares that we offer on leveraged trading need to satisfy our internal risk parameters. These risk parameters are more onerous for leveraged trading(CFD and Spread betting) than non-leveraged trading(Share-Dealing and ISA). So there are stocks that are available on a share dealing or ISA account that you are not able to trade on a CFD or Spread bet account. On the platform you can see this in the market info section. All the best Anda

Hi Kartik Please contact helpdesk.uk@ig.com, with your account details they will be able to look into why the trade was not executed. Thanks Anda

Hi @astrikor Thank you for reaching out, This is an issue that our IT team are aware of. It is being investigated under the following reference number INC0589493. We hope to have it fixed soon. All the best Anda

Hi Dan Thanks for your query, Your stop would trigger at 2400. This is what is referred to as slippage. Guaranteed stops on the other hand incur no slippage. In the ESMA regulated regions we have negative balance protection which would bring your balance from a negative to zero. Please see below links further details on stops, slippage and negative balance protection: https://www.ig.com/uk/glossary-trading-terms/negative-balance-protection https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/orders--stops-and-limits/what-is-a-guaranteed-stop https://www.ig.com/uk/trading-strategies/what-is-slippage-and-how-do-you-avoid-it-in-trading--190319 All the best Anda

Hi @Bbb111 Thank you for reaching out, The trading period for the rights ended on the 20th October 16:30 UK time. If you had chosen to take up the rights then you will get the additional shares booked onto your account up to 5 business day after the pay date(2/11/21). If you have made no election then the rights will simply be removed from your account. There is no holding period involved. All the best Anda

Hi @NickW-uk Thank you for the feedback Please note that VIXY is fine to purchase on the share dealing account. It is not ISA eligible however so you would not be able to buy it through your ISA. We usually publish trade restrictions on the market info section of the platform. The info section can be found on the top right hand corner of the platform as illustrated below: All the best Anda

Hi Tomas L2 is our dealing platform that gives you direct market access. This is most likely enabled by default when the account is created. You can contact our helpdesk IT team to disable as well as for assistance with the platform crashing. helpdesk.uk@ig.com or call 0800 409 6789 / +44 (0)20 7896 0079 All the best Anda

Hi @TomKnight Thank you for the feedback, Once you have L2 enabled you lose the ability for concurrent logins on different devices. So you will be able to open multiple windows on one device but it will log out when you login on another device. All the best Anda

Hi @45patrick In addition to the above you can use the following link to see the statement types you would receive for different account types: https://www.ig.com/uk/help-and-support/accounts-and-statements/statements/what-statements-will-i-receive All the best Anda

Hi @SergioKun Thanks for the query, There should be no problem accessing your account, just ensure that you login through the IG Singapore website: https://www.ig.com/sg/welcome-page All the best Anda

Hi @CDB73 Thanks for reaching out, We have no mandatory holding period for the additional shares that you purchase through the rights issue. All the best Anda

Hi Edmund Thanks for reaching out, The option to add a CFD account should be available from the dashboard of the My IG page on the web based platform. If a CFD account is not one of the available options, it may mean that you did not satisfy the requirements for trading on a leverage account at application stage. We would usually require a certain level of wealth and trading experience before you would be considered for leverage. If there has been some time since your initial application you can email helpdesk.au@ig.com to request a paper based application form. All the best Anda

Hi There Seems like the tiers are measured in points and not percentage, was changed back when Oil went negative. Anda

Hi @andygeach Thanks for the query Seems to be a display issue there, margin should be 10%. I will follow up with the relevant team. All the best Anda