AndaIG

Hi @metronomist Yes that is correct. The benefit is that you do not pay overnight funding on futures contracts. This is beneficial if you intend to hold a position over the long term. Remember a charge is different from a loss/profit incurred on a position All the best, Anda

Hi @metronomist Thanks for the query. The initial position is closed at a loss, then a new position will be opened. Please see the rollover section on the platform for details on how this occurs. Please see the following screenshot: All the best, Anda

Hi @PapaRagi Thanks for the query. We pay dividends to your trading account. Administratively it would be easier to wait until after the payment date, then withdraw your dividend, then instruct us to close the account. All the best, Anda

Hi @olliebrabec @Woldul Thanks for the query. Please see the following link for the products we offer on MT4: https://www.ig.com/uk/trading-platforms/metatrader-4 You should be able to access these products below the FX pairs in the market watch window. If you are unable to access the other products besides FX then you may be on a US based account where we are only able to offer FX. In this case if you are based in the UK then you would need to create a new demo from the UK based site. All the best, Anda

Hi @tryingyouth Thank you for your interest in trading. A great starting point is our IG academy page. You can also download the IG academy app on your mobile phone. Please see the following link: https://www.ig.com/uk/learn-to-trade/ig-academy All the best, Anda

Hi @Rias Thanks for the feedback. You can try using our L2 dealer platform. Please see details from the following link: https://www.ig.com/au/trading-platforms/l2-dealer All the best, Anda

Hi @FOYBOY Thanks for the feedback. Please note that you hold market maker stocks. These use the SETSqx trading system. There is no order book. Any limit order would only execute if a matched limit order was uncrossed and executed at auction uncrossing times. Good till canceled expiry is not available for these stocks on exchange. All the best, Anda

Hi @JMMA Thanks for the query. We have confirmed with the Corporate Actions team. Cash in respect of the VMWare fractional shares will be paid in 2-3 working days to all client accounts. Thanks, Anda

Hi @MikeGale Thanks for the response. Yes we do accept partial transfers. So yes you can transfer 10K of this years allowance and send a further 20K in next years allowance. Please see the following link for details on how this can be done: https://www.ig.com/uk/investments/share-dealing/transfer-investments All the best, Anda

Hi @Timuran Please contact helpdesk.en@ig.com or 1800 889 625 to query restrictions on your account. All the best, Anda

Hi @Sam252 Thanks for the response, With the weekly options settlement is based on the cash closing price at 21:00 GMT. Thanks Anda

Hi @Sam252 Thanks for the query. Assuming you are referring to monthly SPX options, these settle basis the special opening quotation (SOQ) on the 3rd Friday. This is at the cash open ie 1430 UK time. We have no influence on this auction and usually receive the settlement level around 2.45/3pm UK time on expiry day. Please see the following link from the exchange with the product details: https://www.cboe.com/tradable_products/sp_500/spx_options/specifications/ All the best, Anda

Hi @MikeGale Thanks for the query. On the platform the different order types are represented as follows: with the following expires:

Hi @KJM34 Thanks for the feedback. We will pass this on to the relevant departments. All the best, Anda

Hi @FOYBOY Thanks for the query. We do not offer guaranteed stops on non-leveraged accounts i.e. not on a ISA or share dealing account. Stop losses are OTC products that are not available on exchange orders. However you can place a sell stop order and specify a price that you would like to sell at as your order level. Its best to use a good till cancelled expiry so that the order is effective for 90 days. All the best, Anda

Hi @WoodfieldBear Thanks for the query. You need to have a Mifid score in order to trade that ETF. Please contact helpdesk on 0800 409 6789 / +44 (0)20 7896 0079 and ask to be taken through the appropriateness questionnaire. All the best, Anda

Hi @ValueHunter Thanks for the query. We are still awaiting proceeds from our broker. Once we receive the funds we will allocate to client accounts. We expect to receive these funds within 2-3 working days. All the best, Anda

Hi @jdevaux Thanks for the query. Looks like the share price has tanked on open on the back of revenue contribution from the body armour segment being significantly reduced. Please see the following link: https://www.sharecast.com/news/news-and-announcements/avon-protection-warns-over-body-armour-revenue-contribution--8521866.html All the best, Anda

Hi @cate Thanks for the query, There has been no change in policy. Due to a bank holiday we applied 4 days worth of funding on Tuesday night, which would of covered Wednesdays charges. You held the position long enough to be charged only for Wednesday night, thus effectively you managed to avoid the charge. I hope that helps. All the best, Anda

Hi Bard, Thanks for the feedback. We are always looking at ways to improve our offering. There is work in place to show some greeks on the platform. However there is still no estimated date of completion. Regardless we appreciate the feedback and we will share this post with the relevant desk for consideration. All the best, Anda

Hi Nasser, Thanks for the query. You would need to view this on the My IG page from the history or statements section. You login from a browser using your IG login details. All the best, Anda

Hi @FungLee Thanks for the query. You would get that message if you are trading an ETF that is not HMRC approved for ISA accounts. You can place the trade from your share dealing account. All the best, Anda

Hi @JSR Thanks for the query. We are still awaiting delivery of the Kyndryl allocation from our broker. We are expecting delivery soon. Once we receive the shares we will book on client accounts. All the best, Anda

Hi @TrevorLee Thanks for the query. We do not charge a fee for taking up the offer. You would only need to ensure that you have enough funds to purchase your entitlement. All the best, Anda

Hi @Loveys This issue is being looked under the following reference number: INC0595896 Thanks, Anda