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Everything posted by AndaIG
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Hi @keyman22 @kais Thanks for the question You would have noticed that the rights have now been booked onto your account. You will be sent an email from our corporate actions team providing all the details relating to the rights issue. To exercise your rights you simply need to reply to the email with your instruction. Thanks Anda
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Hi @DeuceBiggalow Yes, that is correct. Your entitlement will be based on what you hold at the close of trading today. Remember the terms are 31 for every 47 that you hold. So that would be 679 rights. (1030/47)*31 Thanks Anda
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Hi @DeuceBiggalow The shares that you held on Wednesday make you eligible to participate. However what determines how many rights you are entitled to will be the shares that you hold going into Monday. What you held on Wednesday is irrelevant in this regard. Thanks Anda
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Hi @DeuceBiggalow Thanks for the query Please note that the ex date for the event is 13/09/2021. You would need to hold the shares going into the trading day on Monday to be entitled to the rights. The benefit of the rights remain with the seller selling his shares on or post the ex-rights date. The date of record is the cut-off date where you would need to appear in the shareholders list, in order to determine eligibility to participate in the right issue. All the best Anda
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Hi @steve johnson Thanks for the question Please contact our new business team from the below details, they will be able to assist. Thanks Anda
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Oil rallies towards $73 on tight U.S. supplies, Biden-Xi call LONDON, Sept 10 (Reuters) - Oil rose towards $73 a barrel on Friday, supported by growing signs of supply tightness in the United States as a result of Hurricane Ida and as U.S.-China trade hopes gave riskier assets a boost. https://www.reuters.com/business/energy/oil-slips-chinas-plan-release-crude-reserves-airline-demand-woes-2021-09-10/
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Bank of England to raise rates in late 2022, possibly sooner - Reuters poll LONDON (Reuters) - The Bank of England will raise borrowing costs by end-2022, earlier than previously thought, and there is a chance it comes even sooner as a solid economic recovery from the pandemic and high inflation may tip its hand, a Reuters poll found. https://www.reuters.com/article/britain-economy-poll/bank-of-england-to-raise-rates-in-late-2022-possibly-sooner-reuters-poll-idUSKBN2G602Z
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Trade Analytics - Beta - API
AndaIG replied to titan's question in IG Trading Support - Dealing Questions
Hi @titan Thanks for the query Please contact webapisupport@ig.com or visit https://labs.ig.com/rest-trading-api-reference for API support. Thanks Anda -
Hi @Matthew 1. Leveraged accounts refer to our spread betting and CFD accounts. Please see the below link for more information: https://www.ig.com/uk/spread-betting https://www.ig.com/uk/cfd-trading 2. If you use the multi-currency account setting you will pay commission equal to the following on US shares: 2 cents per share or $15 whichever is greater both when you buy and when you sell. Please read the following link carefully for details on our charges https://www.ig.com/uk/investments/share-dealing/costs-fees Thanks Anda
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Charts randomly defaulting to White and Freezing.
AndaIG replied to nit2wynit's question in IG Technical Support - Platform and App Help
Hi @andy The issue is still being looked at by the IT team. As of the 6th of September they have collated information from several similar reports. They will then be producing test cases before finding the solution. Thank you for the patience, our IT team deal with several cases at a time with different priority levels. Thanks Anda -
Hi @smokem Thanks for the query Yes the commission is not included in the profit and loss calculation. Unfortunately there is no setting to change this. However we are happy to take this on as feedback to our developers. Thanks Anda
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Hi @NeilBeaney Thanks for the query Please note that the dividend for Prospect, Sabine and Dynex was paid on the 19th Aug, 31st Aug and 1st Sep respectively. What was missing was the Aberdeen dividend which has been settled today. Should you require further clarity please contact helpdesk.uk@ig.com. Thanks Anda
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Hi @Ali_Parvan Thanks for the question You can email us at helpdesk.uk@ig.com, you can make use of our live chat service or you can call 0800 409 6789 and +44 (0)20 7896 0079 Thanks Anda
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Really new to IG and could use some help with Basics
AndaIG replied to a topic in New to IG Community
Hi @muzzraouf Thanks for the question If the share you search for does not appear it would mean we do not offer it. This could be because it trades on an exchange we do not offer, or the share does not satisfy our shares desk risk criteria, or it could be one that we have not considered yet. For live account traders we do offer the option to request to have a stock added, which would then be considered against our risk criteria. Some stocks we do not offer on leverage, again this would be because the share is not considered appropriate for leverage by our shares desk. Unfortunately this is something you cant change. Thanks Anda -
Hi @Bunxster Thanks for the question Quantity of shares- the number of shares that you intend to purchase Order type- Limit specifies that you want to purchase at your specified order level or a better price. Which is your price or cheaper when buying Order level-Your specified buying price Expiry- refers to how long you want the order to remain active for, day expiry will expire at the end of the day. Please refer to the following link for more information https://www.ig.com/uk/help-and-support/platforms/web-trading-platform/how-do-i-place-a-trade-in-the-platform All the best Anda
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Hi @County Thanks for the question Regarding transferring the shares to IG please send an email to stock.transfers.au@ig.com. That team is best suited to assist you. All the best Anda
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Hi @amilio The minimum trade size depends on the particular instrument, but you can see this on the deal ticket. When you have recently joined IG we allow you to trade at a reduced minimum trade size for a period of a month. That would expire after a month where the minimum trade size will revert to normal. This means that when you enter a trade you will need more margin if you were previously trading at the minimum bet size. All the best Anda
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Hi @Spook1304 Thanks for the question When a rollover is done on a VIX position the initial position is closed at the official closing level of the day, before the last dealing day of the contract, +/-closing spread. The new position in the next contract opens at the official closing level of the new contract, in the same day, +/- opening spread. 1. There are no other costs other than closing and opening spread. You would realise any running profit/loss from the position in the prior contract 2. Yes, stops and limits would be carried over to the new position 3. We offer a concession on market spread when rolling over shares, but that would not be applicable in this case. So there is no benefit other than convenience. Hope this helps Anda
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Hi @LJHAMILTON We are sure this is something our shares desk considers, however there have been no concrete confirmations at this point. We are happy to pass this on as feedback. All the best Anda
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Hi @ccss Thanks for the question. As correctly pointed out in the above thread, there is negative balance protection to UK retail clients. Please refer to the below links for more information. https://www.ig.com/uk/glossary-trading-terms/negative-balance-protection https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/margin/what-is-margin-call All the best Anda
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Trailing Stop loss contracts
AndaIG replied to Vagabond's question in IG Trading Support - Dealing Questions
Hi @Vagabond Thanks for the question Trailing stop losses are only available on a CFD account. You will be able to use them on shares that trade on the specified exchanges within the CFD account. On a share trading account you will not have access to trailing stop losses because they are an OTC product, not available to orders that go directly through the exchange. Conditional orders are available on both CFD and share trading. All the best Anda -
Hi @languid Thanks for the question Yes we do have a screener, please see the following link for more details. https://www.ig.com/uk/markets-stock-screener?sortField=name&sortDirection=ASC&page_number=1&page_size=40&histogram=MKTCAP,AEPSXCLXOR,DIV_YLD,PRETAX_PROFIT_MARGIN,AROIPCT,APENORM All the best Anda
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Hi @LJHAMILTON Thanks for the question We only offer Japanese stocks on leverage i.e. you can trade them via CFD or Spread betting only. Please see the screenshot below for markets available on share dealing. All the best Anda
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Can you actually open a SIPP account with IG?
AndaIG replied to SammyM's question in IG Account Support - MyIG Help
Hi @likeshigh Please note that we are not opening new SIPP accounts at the moment, please see the below link for details: https://www.ig.com/uk/help-and-support/investments/sipps/do-you-offer-SIPP-accounts All the best Anda -
Hi @Razvan Thanks for the question As long as the funds are from your personal bank account with Revolut then there is no issue. All the best Anda