CharlotteIG

We don't have a deadline date for this but a team are working on this and I can update when I have an approximate date.

If it's a US index, on phone dealing only, it's due to restrictions with hedging. You can call us and place a trade. The forum below may help. Limit down explainedA limit down is the opposite to a limit up, and it sets the maximum amount that the price of a stock or commodity futures contract will be allowed to decrease in a single trading session. Limit downs seek to prevent panic selling and market crashes. This is because, if more and more traders begin to sell in a panic, the price of the underlying commodity will decrease in line with increased supply and lower demand in the market.

If this is the case, please do give us a call so we can look into what the issue is and resolving it.

We've just hit limit down for Wall st.

Full article: https://www.bbc.co.uk/news/business-51829852 I'm not going to post every Coronavirus related article in the news at the moment (it's just too much) but this one tells you the impact in the market since Trumps restricted travel announcement. This is to inform, not to influence your trading.

DailyFX will be doing Live coverage on the ECB rate at 12:45 GMT: https://www.dailyfx.com/webinars Or if you want to watch IGs Jeremy Naylor, he's live at 12:40 GMT to give you the ECB rate decision coverage.

You may find the Academy we have useful: https://www.ig.com/uk/learn-to-trade/ig-academy We also have loads of videos on our youtube channel interesting. Once you get a feel for what you like let me know and we can go through so examples and how to get exposure to markets: https://www.youtube.com/user/IGIndexSpreadBetting

Written this morning but hasn't hit 5900 yet could it make it by the end of the week 🐮 🧗‍♂️ if not that 5900 is is getting pretty close 🐻

This piece goes through what our analysts think will be the risers in the FTSE 100 for 2020. This is more of a longer term view. https://www.ig.com/uk/news-and-trade-ideas/ftse-risers--uk-stocks-to-watch-amid-the-coronavirus-crash-200310 Short term view by another one of our analysts: FTSE 100, DAX and S&P 500 all struggle to hold early gains

So if we have this example, say all of our clients went short (all of different sizes) we have an automated monitor that tells us we have to hedge. if 100% of clients were short, we would have to hedge all the exposure until we're no longer able to take on anymore orders. The way we make our money is through the spread. So someone trades 10 contracts on Wall st MAR-20 (contract size is $10). Say the underlying is a price of 24114.8 our price will be 24115. Meaning we make (10 x $10 x 0.2 = $20) from the client placing the trade. That's how we make our money. If we're no longer able to hedge into the market a certain way we will then, due to how our company operates, restrict the market. As @Caseynotes mentioned, and example would be when we had unborrowable/ unlongable blockers on Cryptos.

Yes so if 60% of clients are long and 40% short we will have to go and hedge long to cover that 20%. The lose of charts was our error and we can only apologise for the disruption it's caused to traders. Our technical team are still dealing with this. I know @dmedin has already seen the feed but if anyone have any suggestions on how we can be more transparent with clients in situations like this please do let me know in I'm going to send it to our client facing and development team so we can do more for our traders if something like this happens again.

You can find the full article here: https://www.dailyfx.com/forex/technical/home/analysis/eur-usd/2020/03/11/EURUSD-Uncompleted-Uptrend-Move-Euro-vs-US-Dollar-Forecast-MK.html?CHID=9&QPID=917714

If you were to trade on our non-leveraged account you would not receive the restrictions unless the underlying market didn't have the prices you wanted to buy/ sell at. We don't operate like some traders that we want clients to lose. Which is why when traders say we've manipulate the price it doesn't make sense when that's not how we make money. We make money from the spread and hedge to cover clients trades that don't match off with each other. The changes to dealing on the platform can be explained by clicking here.

Bank of England cuts interest rates from 0.75 to 0.25. UK market open impact: FTSE up slightly Cable also up slightly now after a drop.

Bank of England cuts interest rates from 0.75 to 0.25.

Limit up explained A limit up is the maximum amount that the price of a stock or commodity futures contract will be allowed to increase in a single trading session. Both a limit up and a limit down are used to prevent certain assets reaching excessively high volatility levels. Limit down explained A limit down is the opposite to a limit up, and it sets the maximum amount that the price of a stock or commodity futures contract will be allowed to decrease in a single trading session. Limit downs seek to prevent panic selling and market crashes. This is because, if more and more traders begin to sell in a panic, the price of the underlying commodity will decrease in line with increased supply and lower demand in the market. According to revised rules from the SEC from 2012, market-wide circuit breakers are activated at the following levels versus the previous day’s close: A drop of 7% (Level 1) A drop of 13% (Level 2) A drop of 20% (Level 3) If the market declines, triggering a Level 1 or Level 2 circuit breaker before 3:25pm ET, trading will be halted across the market for 15 minutes. Beyond 3:25pm will not halt trading. If a Level 3 is enacted with a 20% drop, trading will be halted for the rest of the day’s session. Due to today’s market volatility, S&P futures have hit limit up. The break through the threshold means that buying the market is suspended. Limit up (like today) means that buying is suspended, while limit down (like yesterday) means selling is suspended. The CME Group says 'Equity price limits are downside limits during U.S. trading hours, with hard upside and downside limits of 5% during non-U.S. trading hours.' When the out-of-hours session ends and it turns into the main session, the circuit breaker become 7% instead of 5%. Today at IG therefore, if a market is in limit up, you would only be able to sell positions, whether open or close, through phone dealing. Piece by Victoria Scholar https://www.ig.com/uk/news-and-trade-ideas/limit-up-and-limit-down-explained-200310

This is linked to your accounts so we're able to see if your account's open/ closed. In this case I was able to give a more account specific answer.

Thank you for this. We have someone owning a project on help & support at the moment. I have passed this onto her so she can push the idea. Thank you :)

We are currently experiencing high volumes of calls due to increased volatility on the markets. We will be able to see any trade attempts on our side so do, if you're able to, give us a call and wait for the help desk to pick up as they will be able to assist.

With your account there's a different reason. I will get someone to pick up your email and get back to you as soon as possible. All the best

I agree with this completely and will speak with our marketing team on how we can be more transparent with these situations. If anyone else has suggestions on how we can be more transparent let me know.

Hey @dmedin, I completely understand your frustration with this. It's not ideal and I'm not excusing what's happened with the time frames but our technical team are working their hardest to get this resolved for clients. In the meantime I can only apologise for this error.

We're now experiencing Upside price limit for US futures: Please note this is a function of the underlying exchange. This will apply globally for all brokers, not just for clients of IG.