CharlotteIG

The issues should now be resolved. Please do update me or call us if you're having any problems. I would like to apologise on behalf of IG for the issues that occurred today.

We're currently experiencing issues with our platforms that are likely to impact your trading. Resolving this is our highest priority and we sincerely apologise for any inconvenience caused. Check status.ig.com where we'll be providing regular updates. Please note that when you get on the line to our client facing team they will take into consideration the amount of time you have been waiting for your call to be taken.

We're currently experiencing issues with our platforms that are likely to impact your trading. Resolving this is our highest priority and we sincerely apologise for any inconvenience caused. Please call us if you need to trade, or check status.ig.com where we'll be providing regular updates.

Massive apologies @dmedin If you need to close a position please call us. The issue is still ongoing.

@Genie1 Thanks for your first post. If this is on a share dealing account you must have an all sessions order selected. This will not start trading until mid-day (12) GMT. Even if the sell price is below the current there may not be enough buys in the market willing to purchase the full amount of shares at the price you selected when we start trading your shares. If you're still a little unsure, I would advise giving our dealing desk a call. All the best.

With worries that the Coronavirus could become a global pandemic, stock markets around the world are showing hefty losses. Ahead of the open on Wall Street, IG is currently pricing a near 750 point drop for the Dow. IGTV’s Jeremy Naylor looks at the losses and says that in context it is still just a small retracement, but nonetheless it does provide an out of market trading opportunity. Jeremy also says that there are a number of US stocks that you can also trade out of hours on the IG platform. Video in community: https://community.ig.com/igtv/

Hey @Bennietheball, Pfizer is an all sessions stoc on our platform. If you were trying to sell in the pre or post market you would have to make sure that the order type to sell was for the pre/post market. If this was not the case, give us a call and one our our dealers can check this for you. Thanks

Chris Beauchamp had done a piece to link up with this forum. It can be found on the platform on the news and analysis section, Analysis tab: 'Wheat v Corn – a tale of two commodities'. Here's a small preview:

We have a new 9 minutes podcast on 'How is the coronavirus impacting the gold and oil markets': https://www.ig.com/uk/trading-podcasts Let me know what you think.

We have a 'Trading the markets' podcast on 'How is the coronavirus impacting the gold and oil markets'. Really interesting piece to listen to, only 9 minutes long. https://www.ig.com/uk/trading-podcasts Let me know what you think

Hey @DougW, Thanks for your post. I understand you've spoken to someone in our client facing team now who's looking into this for you. Apologies for the issues.

Hey, You can see below how you can find the percentage movement for your open positions on the new Share dealing platform:

You can do this on the MyIG page by selecting Live account> Transfer funds. Please know our settlement period works on a T+2 (T+3 for US shares) basis. This means the cash for these shares won't settle on your account the day you sell them but two working days later.

Head up, ZEW Survey - Economic Sentiment (Feb) Prev: 26.7 Est: 21.5 Actual: 8.7 Very far off estimate.

Apple warns of revenue miss due to coronavirus Apple confirms coronavirus outbreak slowed production and weakened demand in China Worldwide iPhone supply will be 'temporarily constrained'

One of our financial writers have written a piece on smoking vs vaping vs cannabis. Really interesting read. Here's a snip: Main points: Big Tobacco turns smoke into vapour Vaping: UK and US take different approaches … with different results Altria’s JUUL investment costs it dearly US vaping crisis highlights importance of a diverse portfolio Can Big Tobacco thrive as cannabis legalisation gains momentum? Altria gets stung for early move into cannabis Can vaping and other smokeless devices become key to the cannabis market? Find the full article here: Vaping or cannabis: where’s the growth for Big Tobacco?

A news story may have been posted so you will need to select 'See more news'

FYI: We also have 'How to trade Tesla using options' as a trade idea on the MyIG page for clients.

This is something we offer on a Barrier option account for IG Eurpoe. I will let the options desk know it's something clients in the UK would be interested in.

Hey @Ricky66, thanks for your post. In the underlying market you cannot actually place a stop order for market maker stocks. I can't comment on how iWeb is offering this but with IG you can set an alert price then get a quote at the time. We do not offer stops/ limits for market maker stocks though. I understand it's a little inconvenient when you want to leave your position rather than having to login to close it. Apologies. I will pass the feedback on to developers and our Share desk about tailoring our platform to make this possible.

Hey @Subodh_Gautam, Thanks for your first post. If you signed up with the UK you will be able to contact us now regarding your account. If you opened the account with our Australian office you will need to call them 08:00 -17:00 Melbourne time to check this. Most of the time when this happens our account opening team would have approved the documents then your account manager has to open the account. When you first signed up your account manager should have emailed you, if you're not able to call I would advise emailing them back and asking if it can be opened. All the best.

I've changed it to the link so should work now. Thanks for letting me know 🙂

More of a trade idea from IG analysts with options article includes: A note about options Oil daily options trade idea Oil weekly options trade idea Oil monthly options trade idea https://www.ig.com/uk/news-and-trade-ideas/oil-options-trade-ideas--daily--weekly-and-monthly-option-200217 These aren't to influence your trading but inform you of the opportunities at IG.

We have help and example of Options trade set up around possible EUR/USD volatility: You can see how to get exposure but with options.

Hey guys, I understand this is more of a TA stream but Jeremy Naylor produced a piece with DailyFX about having exposure to EURUSD with options: We have help and example of Options trade set up around possible EUR/USD volatility: You can see how to get exposure but with options.