CharlotteIG

Thank you for letting me know. I will inform the technical team.

Hey everyone, Massive apologies for this issue. The chart issue should now be resolved. After speaking with the technical team they have confirmed that we couldn't operate whilst keeping the personalised settings. I will speak with the dealing desk to get a sufficient explanation on what happened yesterday/ this morning.

If you want the commission structure changed to 5 basis points you will need to call us and ask the person on the phone to change the settings with the shares desk.

Hey, Does this work: Versarien CEO interview

Changes to opening hours from 8 March Between Sunday 8 March and Sunday 29 March, US and Canadian markets will trade one hour earlier than usual in UK time. This is to reflect the start of Daylight Saving Time (DST) in the US on the former date, and British Summer Time (BST) in the UK on the latter. Please note the following changes during this period (all times GMT): • US & Canadian equities (including equity options) markets will be open between 1.30pm and 8pm. As a result, dividend adjustments to US indices will happen at 8pm. • 'All Sessions' shares will be open from 8am to midnight Monday-Thursday, and 8am to 9pm on Fridays • FX & cryptocurrency overnight funding will be applied for positions held through 9pm (5pm EDT) On Fridays • FX markets, commodities, 24-hour index markets and the dealing desk will close at 9pm, instead of 10pm • New York Cocoa, Sugar and Coffee, and London Sugar all close an hour earlier • Any expiring US markets will be settling an hour earlier than usual On Saturdays • Cryptocurrencies and weekend indices will open at 4am (as normal) On Sundays • FX markets will open at 9pm • All 24-hour index markets will open at 10pm, instead of 11pm • Weekend indices will be rolled over at 9.40pm, instead of 10.40pm We have tried to make this information as accurate as possible, but it is intended for guidance only and is subject to change.

Hey @RegRow, Thanks for your post. With our share dealing/ ISA accounts we have a fixed commission up to £25,000. If you want to trade more than £25K in one go you can get your commission structure changed to 5 basis points (0.05%). However, if you work out the exposure of your trade you will be able to determine what's more cost effective for you. You can find our commission structure here: https://www.ig.com/uk/investments/share-dealing/costs-fees Example: If you were looking to buy £40K worth of the same UK shares. You could either: 1. Do one trade with exposure £25, then another with £15K and pay (£8 x 2) £16 or 2. £40K x 0.05% = £20 Do note that when you trade a certain amount of trades in the previous month your commission with reduce. I hope this helps. If you have any other questions let me know.

Thanks for your suggestion. After speaking with the team who own this project they confirmed this is something they're looking into already. So hopefully over the next few months you will see some changes that are better for you when analysing your positions.

Hey thanks for your post, This is an issues we're aware of. The box should only show if you've had cash/ spot positions open for a long time and we have calculated that it would be more cost effective for you to hold a future/ forward. We are looking to get that resolved so apologies for that. If you're using a CDF or Spread betting account you are using leveraged. If for example you have a position on FTSE100 and you're a retail trader your leverage would be 20:1. Therefore your exposure is 20 times greater than the margin you have to put down (margin can vary if you add guaranteed stops). If you have any other questions please @ me 🙂 I hope this helps

With the futures we take the underlying prices and wrap our spread around it. if the spread widens it's because the underlying has. Our standard pricing on Chicago wheat is around 1pt. What time was it 12pts. Also if this the future or spot?

Hey, Thanks for your message. Unfortunately we only have English support on the community. If you give your account manager a call they will be able to help you out. All the best 🙂

If you don't want to trade the VIX index we do offer ETFS that track the VIX. Why is it you don't want to trade the index itself? Thanks 🙂

There's no form needed. If it was rejected on the share dealing platform I would advise calling us as there may be an issues with the exchange order or that we've restricted the stock. It would be best to call, rather than email, so you get an answer straight away. All the best

If you've contracted with IG Europe you will not be able to add an ISA because you're not regulated by the FCA. This does seem to be an issues. If you can't see add an account like you can in @Caseynotes screenshot please provide a screenshot of your MyIG page (with personal information taken out) or contact our help desk to assist.

Jeremy has got Niall Ricketts back into the studio to talk about Versarien. Ricketts answers various questions: from how he deals with the negative feedback on some online chat rooms, to how the company is developing opportunities around the world. Ricketts confirms it is a slow process, but it is making all the right moves to build a global force within the advanced materials space.

US news this afternoon: 13:30 GMT: USD Nonfarm Productivity (Q4) Prev: 1.4% Est: 1.4% Initial Jobless Claims (Feb 28) Prev: 219K Est: 215K USD Unit Labor costs Prev: 1.4% Est: 1.4% USD Initial Jobless Claims 4-week average (Feb 28) Prev: 209.75K 15:00 GMT: USD Factory Orders (MoM) (Jan) Prev: 1.8% Est: -0.1%

Hey, you may find our labs page useful. It explains all the frequantly asked questions on APIs: https://labs.ig.com/ There's also a support section if you can't find the answer: https://labs.ig.com/faq I hope this helps 🙂

With us you can short stock on leveraged accounts but we don't allow clients to do 100% margin (1:1 leverage) . If you're referring to the non-leveraged (share dealing/ ISA) you cannot do this unless you've bought the stock. If it's on a leveraged account it may be that the stock's unborrowable. If you call our dealing desk they will be able to check if we can borrow anymore.

Thank you for bringing this to my attention. We've spoken now but this is quite good to get a stream going for adding stocks to our platform. I will just need to know the ticker or market name and the exchange it trades on. We do have minimum market cap for stocks. US is around 100M (updated recently by shares desk) but if there's something lower you can still ask for it to be added and the desk will look into it.

Hey, I'm not part of the new business team but I do believe there's a reduced minimum bet size when you first open an account. I will double check this and get back to you tomorrow. Thanks @dmedin for making me aware of this post 🙂

Yes this is true, fast bull movement would have been a better choice of words

US stocks soar after fed cuts rates: Dow jumps 600 pts

Thanks for your first post 🙂 You can get debits or credits with overnight funding depending on the adjustment. The best explanation is on our website. You can also find examples too: https://www.ig.com/au/commodities I hope this helps. If you need anything else '@' me

Thanks for raising this, I see where you're coming from. I've raised this to the developers and will update you when they get back to me. All the best 🙂

@weeteck422 thanks for your first post. The MA will be different for IG because we have Sunday candlesticks. We're speaking with developers to give clients the option to remove the Sunday candle when using technical analysis. I will post on the forum once this has come out but no deadline date yet 😞

This account is something we will offer traders depending on the information they provided when opening an account. We have these accounts in place to protect clients. We do understand that some clients have different strategies but this was the best way to protect clients. I completely understand where you're coming from here, however, it could only take one trade to move against you quickly for you to go onto a margin call. The limited risk account allows your risk to be the money you deposited. Our credit team do ask for documentation when changing wealth/ experience because we try to do every check to make sure we're offering the appropriate account to a trader. We do make money from spread so want clients to be trading as much as possible but we choose to protect the client first. Unfortunately, I can see the account can't support your strategy. As mentioned, please do see that we're having to lose business from traders to try and keep them protected. I hope you understand. All the best.