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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Price isn't updating on desktop

    Asked by bunnyreader,

    0 votes
    0 answers

  2. Mr

    Asked by welliesonme,

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    0 answers

  3. Multiple MT4 accounts on the same PC... How to..

    Asked by Ranjit,

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    0 answers

  4. IG Labs Excel download link not working

    Asked by Markus,

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  5. L2 Dealer Screen does not open?

    Asked by Peteinc,

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2,864 questions in this forum

  1. Binary Options [Sprint Markets]

    Asked by Guest merka,

    0 votes
    0 answers

  2. Open trade alerts?

    Asked by Guest OmerTrades,

    0 votes
    2 answers

  3. IG Charts in Split Screen?

    Asked by Guest TrevorPerry,

    0 votes
    1 answer

  4. Commission

    Asked by Guest Simon1966,

    0 votes
    1 answer

  5. IG's Automated-Trading (& Backtesting) Chart Feature

    Asked by Guest TrevorPerry,

    0 votes
    0 answers

  6. Wide bid-offer spreads compared to actual market

    Asked by Guest cheewt,

    0 votes
    1 answer

  7. Read-only API key?

    Asked by Guest SDTrader,

    0 votes
    0 answers

  8. Newbie - Set stop on open share position

    Asked by Guest Iluka,

    0 votes
    2 answers

  9. Ig charts not working

    Asked by Guest Jeff2,

    0 votes
    3 answers

  10. Risk set % of bank in ProRealTime Automated Spread Bet Trade

    Asked by Guest Roofarmer,

    0 votes
    0 answers

  11. Market news ANZ

    Asked by Guest Silver,

    0 votes
    0 answers

  12. Some Platform Connectivity Issues

    Asked by Guest NathanH,

    0 votes
    5 answers

  13. Tools menu not working

    Asked by Guest Futures21,

    0 votes
    2 answers

  14. username change

    Asked by Guest 1990082,

    0 votes
    0 answers

  15. iPad question

    Asked by AdamB,

    0 votes
    0 answers

  16. Two stops - one guaranteed

    Asked by Guest dp14n,

    0 votes
    0 answers

  17. metatrader

    Asked by Guest didjeridoo,

    0 votes
    0 answers

  18. $0 PnL but -$1900 availability

    Asked by Guest diiams,

    0 votes
    2 answers

  19. MT4 platform strategy tester incorrect currency spread on non trading days

    Asked by Guest kirc,

    0 votes
    4 answers

  20. trying to find similar MT4 indicators to use in ProReal Time

    Asked by NickleB,

    0 votes
    1 answer

  21. Shares

    Asked by Guest Bumblebee,

    0 votes
    1 answer

  22. Edit positions: does it cost?

    Asked by Guest Es,

    0 votes
    2 answers

  23. App slow to update

    Asked by Guest Es,

    0 votes
    0 answers

  24. help

    Asked by Guest nek,

    0 votes
    1 answer

  25. Re: ASX ETOs

    Asked by Guest NathanH,

    0 votes
    0 answers

  26. Company Acquisition and effect on CFD

    Asked by Guest Daithi,

    0 votes
    0 answers

  27. VIX

    Asked by Tancredi,

    0 votes
    1 answer

  28. Pro Realtime programming forum?

    Asked by appress,

    0 votes
    2 answers

  29. Safari problem

    Asked by Lucifer,

    0 votes
    1 answer

  30. Buying options - maximum risk

    Asked by Guest Canberra,

    0 votes
    1 answer

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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