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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Multiple MT4 accounts on the same PC... How to..

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  2. IG Labs Excel download link not working

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  3. L2 Dealer Screen does not open?

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  4. Magnetic behaviour in Fibo retracement

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  5. PSC not placing trades

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2,853 questions in this forum

  1. Performance after Spreads

    Asked by Guest CiaranHarris100,

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  2. Digital 100's

    Asked by Guest Scholsey,

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  3. US stocks

    Asked by Guest simon3322,

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  4. Orders and Positions window

    Asked by uhjt008,

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  5. List of MT4 Account and login details

    Asked by Guest StuUK,

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  6. Finding a market symbol/code in the new platform.

    Asked by Guest Dang87,

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  7. Java REST API close postion problem

    Asked by Guest Sideshow,

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    1 answer

  8. Portfolio Analyst on web app

    Asked by PBear,

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    3 answers

  9. Pivot Points misleading on All Sessions markets

    Asked by Guest Hallgente,

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    4 answers

  10. Autochart and PIA First Signals

    Asked by Guest Graham,

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    3 answers

  11. Trading at 0800

    Asked by knicol46,

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  12. SEAQ and SETSqx trading

    Asked by knicol46,

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  13. Watchlist L2 dealer

    Asked by knicol46,

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  14. L2 Dealer Auto Trade won't install

    Asked by Guest JUSTUS74,

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    1 answer

  15. Edit Position Option Missing

    Asked by Guest AskStu,

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    1 answer

  16. chart not going on workspace

    Asked by Guest npj3,

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  17. Trading signal local time

    Asked by tes28,

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  18. Partially closing a position from a chart

    Asked by goldenbrown,

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    3 answers

  19. Help please

    Asked by Guest DUNCAN1967,

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    1 answer

  20. Working orders not showing

    Asked by jayhay,

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    1 answer

  21. [NEW FEATURE] Position preview when placing a trade on IG Mobile Charts

    Asked by JamesIG,

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  22. Change underlying security in chart

    Asked by Rooster,

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  23. Excel 32 bit API on Mac

    Asked by Guest simonheinrich,

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  24. App & Site error ?

    Asked by Guest Austin1708,

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    2 answers

  25. Small symbol

    Asked by Guest Alro,

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    1 answer

  26. Why have stops disappeared from share trading Acc?

    Asked by Guest Blix,

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    2 answers

  27. Watchlist

    Asked by Guest MikeMJ,

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    2 answers

  28. ATR AND MOVING AVERAGE

    Asked by Guest kwesi,

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    1 answer

  29. how to sort multiple columns in Open Position window

    Asked by Guest chow,

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    1 answer

  30. Demo account says Market Closed, but Live seems to be fine

    Asked by Guest SamCoox,

    0 votes
    2 answers

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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