Jump to content
International Workers' Day & Early May Trading Hours ×

IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

Explore Questions

There are no popular questions to show right now

  1. Multiple MT4 accounts on the same PC... How to..

    Asked by Ranjit,

    0 votes
    0 answers

  2. IG Labs Excel download link not working

    Asked by Markus,

    0 votes
    0 answers

  3. L2 Dealer Screen does not open?

    Asked by Peteinc,

    0 votes
    0 answers

  4. Magnetic behaviour in Fibo retracement

    Asked by Lafao,

    0 votes
    0 answers

  5. PSC not placing trades

    Asked by AndyGEEEE,

    0 votes
    0 answers

2,853 questions in this forum

  1. Black arrows on ProRealTime charts

    Asked by RobertU,

    0 votes
    0 answers

  2. Cannot see full price

    Asked by FiringSquad13,

    0 votes
    5 answers

  3. Price action indicator doing automated p/a anylysis

    Asked by Guest EA-trader,

    0 votes
    4 answers

  4. Indicator alerts not working

    Asked by Guest JezPips,

    0 votes
    2 answers

  5. Imperfect or missing useful features

    Asked by Greenhorn,

    0 votes
    0 answers

  6. 2 FRIGHTENING trading Experience

    Asked by Greenhorn,

    0 votes
    2 answers

  7. moving forward one candle key?

    Asked by Pike,

    0 votes
    1 answer

  8. Chart problems

    Asked by Guest Ransom,

    0 votes
    2 answers

  9. Sprint markets

    Asked by Johnfmt,

    0 votes
    3 answers

  10. Newbie question: Profit/Loss figures in ProRealtime dont make sense?

    Asked by Guest DMS1975,

    0 votes
    0 answers

  11. Last candle SLOW to display - Android

    Asked by Guest owencamo,

    0 votes
    2 answers

  12. chart problem

    Asked by Guest cwl,

    0 votes
    1 answer

  13. What App to use for Iphone?

    Asked by Guest melissatiramisu,

    0 votes
    1 answer

  14. ASX Sector/ Indices

    Asked by Guest 10bags,

    0 votes
    0 answers

  15. Can't activate ProRealTime

    Asked by Guest Ecka,

    0 votes
    3 answers

  16. MT4 can not close trade when logging in through the web platform

    Asked by Guest lionheart,

    0 votes
    4 answers

  17. Place stop order - SORRY. An unexpected error has occurred.

    Asked by Guest MN18,

    0 votes
    3 answers

  18. IOS mobile App chart dealing

    Asked by Guest Amr,

    0 votes
    0 answers

  19. ISA Account - How does one set a GTC stop loss order?

    Asked by ST,

    0 votes
    19 answers

  20. Receiving (price level) alerts via email - is it possible?

    Asked by Guest insydeout,

    0 votes
    4 answers

  21. Calculating "The Greeks" for options

    Asked by relig,

    0 votes
    0 answers

  22. Missing Chart Data

    Asked by Guest BigAl,

    0 votes
    0 answers

  23. New Platform Chart Problem

    Asked by Caseynotes,

    0 votes
    5 answers

  24. MT4 Lost Connection

    Asked by Caseynotes,

    0 votes
    12 answers

  25. Stops on Daily Forward Bets

    Asked by Roobies,

    0 votes
    2 answers

  26. Level 2 on android app

    Asked by Guest kebabman,

    0 votes
    1 answer

  27. Price Alerts on Iphone - not working

    Asked by Guest ryanmc,

    0 votes
    3 answers

  28. Deal Platform time zone

    Asked by Guest Beale1907,

    0 votes
    4 answers

  29. Instruments not available in CFD account

    Asked by Guest sbx,

    0 votes
    1 answer

  30. Guaranteed Stop Margin

    Asked by IGMan,

    0 votes
    9 answers

Markets

Forex

Indices

Shares

Other markets

IG services

Spread betting

CFD trading

Share dealing

Trading platforms

Web platform

Trading apps

Advanced platforms

Compare features

About Us

How we support you

What we do with your money

How does IG make money?

Professional trading

Contact us

Post topic on Community

Browse Help and Support

Education on Academy

Tweet us @IGClientHelp

UK

IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

© 2003 - 2020

IG | Terms and agreements (UK) | Privacy (UK) | Cookies | Investors | Careers | Marketing partnership

×
×
  • Create New...
us