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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Multiple MT4 accounts on the same PC... How to..

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  2. IG Labs Excel download link not working

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  3. L2 Dealer Screen does not open?

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  4. Magnetic behaviour in Fibo retracement

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2,853 questions in this forum

  1. PRT 10.3 and IG Trailing Stop Woes

    Asked by Guest NickWallbridge,

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    1 answer

  2. iphone App Chart Timeframes

    Asked by GraHal,

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    1 answer

  3. Help please

    Asked by Guest Agray,

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    3 answers

  4. Apple Watch app errors constantly

    Asked by Guest Cookie3579,

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  5. Why don't I have the Premium version of ProRealTime as per their web site?

    Asked by Guest Stef,

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    14 answers

  6. Chart showing historical spread for a share

    Asked by Guest anders,

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    1 answer

  7. STOP AUTOMATIC SORTING OF MARKETS

    Asked by Guest KNMTrader,

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    1 answer

  8. Re: interest charges

    Asked by HannahL,

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    2 answers

  9. All chart content missing.

    Asked by LJA,

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    8 answers

  10. Currency

    Asked by Guest Bullet11,

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  11. Maths

    Asked by Guest WhiteShoes,

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  12. Buy order not appearing as working order

    Asked by Guest anders,

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  13. Volume based concessions

    Asked by Guest GeneralEnquirey,

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  14. Android errors

    Asked by Guest Geoffreysmith47,

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    3 answers

  15. ProRealTime not saving my code and other PRT issues

    Asked by appress,

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    4 answers

  16. Snap chat

    Asked by Matches,

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    1 answer

  17. IG App chart open and closing times

    Asked by jbtrader,

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  18. Search not working in demo, can't make a transaction in demo either

    Asked by Guest rockclimber,

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    1 answer

  19. First trade - query

    Asked by Guest JTN,

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    2 answers

  20. Binary Options [Sprint Markets]

    Asked by Guest merka,

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  21. Open trade alerts?

    Asked by Guest OmerTrades,

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    2 answers

  22. IG Charts in Split Screen?

    Asked by Guest TrevorPerry,

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    1 answer

  23. Commission

    Asked by Guest Simon1966,

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    1 answer

  24. IG's Automated-Trading (& Backtesting) Chart Feature

    Asked by Guest TrevorPerry,

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  25. Wide bid-offer spreads compared to actual market

    Asked by Guest cheewt,

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    1 answer

  26. Read-only API key?

    Asked by Guest SDTrader,

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  27. Newbie - Set stop on open share position

    Asked by Guest Iluka,

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    2 answers

  28. Ig charts not working

    Asked by Guest Jeff2,

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    3 answers

  29. Risk set % of bank in ProRealTime Automated Spread Bet Trade

    Asked by Guest Roofarmer,

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  30. Market news ANZ

    Asked by Guest Silver,

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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