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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Is it acceptable that some endpoints are returning 404? đź’€

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  2. Multiple MT4 accounts on the same PC... How to..

    Asked by Ranjit,

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  3. IG Labs Excel download link not working

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  4. L2 Dealer Screen does not open?

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  5. Magnetic behaviour in Fibo retracement

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2,853 questions in this forum

  1. Platform On IG website

    Asked by Guest Bigbear,

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  2. Demo platform prices are incorrect

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  3. P&L Breakdown Section Useless

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    7 answers

  4. ISA and Share dealing platform trade types with NON SETS stocks

    Asked by Guest Geordie,

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    2 answers

  5. Drag and Drop Fibs and Lines on Charts?

    Asked by 1954baby,

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  6. RDSB MISSING IN FTSE 100 LIST or a search for it ...

    Asked by Guest ART59BLUE,

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  7. US Russel 2000 cash chart problem

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  8. Requirement for CFD guaranteed stop??

    Asked by Guest Newuser,

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  9. IG Trading Platform Status

    Asked by JamesIG,

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  10. Chart Timeline Query

    Asked by Guest CR,

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  11. CFDs newbie question

    Asked by Guest Fatfinger,

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  12. Transfer funds

    Asked by Guest Dan3,

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    3 answers

  13. Force guaranteed stops?

    Asked by Guest Lenny,

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  14. Can't get the L2 service working

    Asked by Guest chequebook,

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  15. Spreads widened beyond reasonable

    Asked by Guest RiskyBoy,

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    11 answers

  16. L2 Trade Book not showing filled and deleted activities

    Asked by JH88,

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  17. Can't log

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  18. L2 Service

    Asked by Monions,

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  19. Snap Inc daily chart missing data

    Asked by Guest anders,

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  20. Could not reopen Bitcoin short position on 30th July 2017 at $2635

    Asked by Guest cybery,

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  21. Webinar data size

    Asked by Bouwer,

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  22. iPhone

    Asked by AdamB,

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  23. Android app date range

    Asked by Guest Balazs,

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  24. "You already have the dealing platform open in another tab."

    Asked by Guest GeoffJG,

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  25. IG Apps for IPHONE Notification Center

    Asked by CKW,

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  26. Red Cross

    Asked by Guest Jtf,

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  27. Windows Mobile

    Asked by Guest Patw,

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    4 answers

  28. Platform stopped working: IG says Sky and Talk Talk broadband to blame

    Asked by Guest Bluebird,

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    20 answers

  29. Guaranteed Stop Requirements

    Asked by Guest SAE,

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  30. Android App graphs

    Asked by Guest tempest,

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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