CharlotteIG

Thanks @Caseynotes Hey, When you open a CFD account sometimes additional information is needed before we can open it. From what I can see it looks like your CFD account was declined after 45 days. Could you kindly attempt to open another CFD account from the MyIG page. I will contact someone in our AUS office to reach out to you and assist you with opening one up if you can't open it from MyIG. All the best.

Please provide an update on when we would be able to use this feature. Currently it is so disadvantageous on ourselves for not having this feature. Hey all, You're right with most markets this should be a simple feature however shares are slightly harder to sort by % change. What I can check is if we can implement for all markets whist working on shares. Sorry for the delay on this project. All the best.

Here is the information you need regarding the stocks we've set to closings only on leverage: We constantly review the products we offer in line with client demand. We have reviewed associated returns across our 12,000 leveraged share markets and decided to withdraw around 900 small-cap shares for spread betting and CFD accounts. These markets will continue to be available for share dealing – find out how to open a share dealing account below. The list of affected shares that will be withdrawn from spread betting and CFD accounts are listed in this PDF. Please read on for details about the process, but in summary: 1.We are increasing margins so that all positions on these shares will have a margin requirement of 100% at 3pm on Friday 26 February 2.Please close positions by Monday 29 March 2021, from which point we will start to close any remaining open positions 3.You will still be able to buy the majority of shares outright using our share dealing service What happens next? For a small subset of the affected markets (listed as ‘set 1’ in the PDF), margin requirements are already at 100%. For the remaining markets (listed as ‘set 2’ in the PDF), margin requirements will increase to 100% from 3pm (UK time) on Friday 26 February. You have until Monday 29 March 2021 to close your open positions on affected markets, from which point we will start to close any positions still open. Positions will be closed as soon as practical from this point, while ensuring that all reasonable steps are taken to obtain the best results for our clients. This action is taken in accordance with Term 28(3) of the latest version of the applicable customer agreement governing your account(s) with IG. We encourage you to review your exposure and consider how best to manage your position(s). Should you wish to maintain your existing position(s) with IG in the short term, please ensure that you have enough money on your account(s) to cover the new margin requirements. We understand that you may need time to decide what to do, or to seek alternative exposure. Nonetheless, we urge you to close your position(s) before Monday 29 March to ensure that you have discretion over the closure. Can I invest in these markets via share dealing? Yes, most of them will remain available via share dealing. While you won’t be able to transfer existing leveraged position(s) from a spread betting or CFD account to an IG share dealing account, you can use an IG share dealing account to buy the majority of affected shares outright. To add a share dealing account if you don’t already have one, log in to My IG and click ‘add account’, then ‘share dealing’ – or simply click the button below.

Our technical team are advising me that this shouldn't impact the old platform charts and to use the new platform however if you want to stay on the old platform and are having chart issues please email them and let them know at chartsupport@marketdatasystems.com. I have relayed this forum but if you want immediate help please contact them. All the best

We're offering weekly equity options on the platform for some stocks over earning season. Meaning you don't have to call us if you want to trade certain equity options. This week it's Beyond Meat Inc. We're also offering Tesla but that will stay on the platform going forward whereas the weekly options will change depending on which week of earnings season we're in. What is an Equity option? Equity options are a form of derivative used exclusively to trade shares as the underlying asset. In essence, equity options work in an extremely similar way to other options, such as forex or commodities. They offer the trader the right, but not the obligation, to purchase (or sell) a set amount of shares at a certain level (referred to as the ‘strike price’) before it expires. To buy an option, traders will pay a premium. When are these available to trade? These equity options will be available in the main session (14:30 - 21:00 UK time). Where to find them? You can find them under 'Weekly US Equity options' on the left list on your web platform. Earning season information for this month:

Expected index adjustments Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 22th Feb 2021. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. NB: All dividend adjustments are forecasts and therefore speculative. A dividend adjustment is a cash neutral adjustment on your account. Special Dividends Index Bloomberg Code Effective Date Summary Dividend Amount AS51 TLS AU 24/02/2021 Special Div 4.2857 AS51 AGL AU 24/02/2021 Special Div 10 RTY JBSS US 25/02/2021 Special Div 250 How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.

Thanks for your post. You can't withdraw most of your funds before market open and when the market opens and moves against you ask IG to cover all of the losses incurred by those positions. That's taking advantage of the debt coverage brokers take on for retail clients. Reversing your withdrawal is legitimate and allowed in this situation. Any losses that weren't covered by your reversed withdrawal we will cover (to bring your account out of a negative balance and back to £0). You will be able to see how much IG covered/lost by checking your history. It will be called 'account adjustment'. All the best

This isn't information I've received yet but if I get information on this I will share it on this forum to the community.

Thanks for your post. Unless your earnings or savings change we will not be able to open the account. Our compliance team have barriers of earnings and savings in place that don't change. If your earnings or savings change please let us know as we can update your application. Please note, we may ask for proof of the financial change. With regards to the minimum deposit amount, that has recently increased but if does get reviewed. I've passed on the feedback regarding how high it is. All the best

Hey, We have some referral schemes and bonuses but they're different for different counties. Let me know what country you're referring to and I will be happy to go through them. All the best

On 6 January we restricted UK retail clients from increasing their exposure to cryptocurrencies, in accordance with the ban imposed by the Financial Conduct Authority (FCA) on the sale of crypto derivatives. We have now reached our internal product limit for exposure to cryptocurrencies, and as a result will be removing cryptocurrencies from our offering to UK retail clients. Ahead of this, we will also be increasing margin requirements. Please ensure that you close all your open spread bet and/or CFD positions on cryptocurrencies by no later than 3pm on Wednesday 24 March 2021, from which point we will start to close any positions still open based on our prevailing bid/ask prices. This action is taken in accordance with Term 28(3) of the latest version of the applicable customer agreement governing your account(s) with IG. In addition, from 3pm on Monday 22 February we will be increasing margin requirements for existing positions on cryptocurrencies to 100%. Markets affected are as follows: ■Bitcoin ■Bitcoin cash ■Bitcoin cash/Bitcoin ■Crypto 10 index ■EOS ■Ether ■Ether/bitcoin ■Litecoin ■NEO ■Stellar Sorry for the inconvenience. I will pass on feedback regarding this change to our senior team. All the best

Hey, As soon as I get a full list I will post it in this forum. As mentioned I will be passing all the feedback you're giving to senior members of staff in hope that if does shape the decisions we're making.

There have been some stocks restricted through out the week. I will pass on information to our senior teams regarding community post so thank you for letting me know your thoughts on this. All the best and sorry for the inconvenience.

When we're busy we shut off live chat so more people are available to pick up calls and respond to emails. We would rather there be a smaller call queue especially when people call to trade. All the best but sorry for the inconvenience.

Please note this is a business decision but all responses are being noted by myself and passed to our senior team. Sorry again for the inconvenience.

On 6 January we restricted UK retail clients from increasing their exposure to cryptocurrencies, in accordance with the ban imposed by the Financial Conduct Authority (FCA) on the sale of crypto derivatives. We have now reached our internal product limit for exposure to cryptocurrencies, and as a result will be removing cryptocurrencies from our offering to UK retail clients. Ahead of this, we will also be increasing margin requirements. Please ensure that you close all your open spread bet and/or CFD positions on cryptocurrencies by no later than 3pm on Wednesday 24 March 2021, from which point we will start to close any positions still open based on our prevailing bid/ask prices. This action is taken in accordance with Term 28(3) of the latest version of the applicable customer agreement governing your account(s) with IG. In addition, from 3pm on Monday 22 February we will be increasing margin requirements for existing positions on cryptocurrencies to 100%. Markets affected are as follows: ■ Bitcoin ■ Bitcoin cash ■ Bitcoin cash/Bitcoin ■ Crypto 10 index ■ EOS ■ Ether ■ Ether/bitcoin ■ Litecoin ■ NEO ■ Stellar Please note this is a business decision but all feedback regarding cryptos is being noted by myself and passed to our senior team. All the best.

Hey, Please note the scheme is only for certain countries but Australia is one of them. The scheme is only for leveraged trades so if you only have a share trading account you will not be able to find it. You can open a CFD account then you will find the option to refer friends by selecting settings> Refer a friend on the MyIG page. Please check the terms and conditions before referring friends, as mentioned it only applies to leveraged trading so your friends will have to have a leveraged account and trade there. All the best

Hey all, Please note this is a business decision but want to apologise for any inconvenience or upset it causes. IG and the wider financial markets have seen unprecedented demand for trading from retail clients. We constantly review the products we offer particularly as there are additional operational hurdles associated with margin intensive asset classes. More information on this will be released this week. All the best.

Hey, I've requested our technical team to take a look at this and get back to me. All the best

Hey, Thanks for your post. I'm sorry for the changes that have been made. Below are the details you will need. Sorry for the inconvenience. We have now reached our internal product limit for exposure to cryptocurrencies, and as a result will be removing cryptocurrencies from our offering to UK retail clients. Ahead of this, we will also be increasing margin requirements. Please ensure that you close all your open spread bet and/or CFD positions on cryptocurrencies by no later than 3pm on Wednesday 24 March 2021, from which point we will start to close any positions still open based on our prevailing bid/ask prices. This action is taken in accordance with Term 28(3) of the latest version of the applicable customer agreement governing your account(s) with IG. All the best Charlotte

Hey, We do offer company accounts. Depending on your type of business there are different options. It would be best to send us an email on helpdesk.uk@ig.com so our new business team can assist you. All the best

Hey, In the pre market we do turn off stop loss orders. The reason is because stop loss orders mean we can execute your trade at the price you select or worse. Where there's less liquidity in the pre market it means that you could get your order filled much further away than the current market price. All the best

If you place 3 trades in the January it will only be free for February but if you make 3 trades in February you will get March free. It works per calendar month meaning if you traded 3 times on 29th January you can the free US trades in February 1sts. All the best

Hey, Immunocore Holdings PLC - ADR (NASDAQ: IMCR) I've found, do you mind providing some more information for FRACTL. All the best

Hey, With futures contracts dividends is already adjusted in whereas dailys have dividends added back in so when ex div dates arise we will adjust them on that date. This video may help understand the DFB: The futures contract however subtracts the dividends from it's price before it's open for trading. I hope this helps.