CharlotteIG

@dmedin- It's up for today so far, but will it stay up until close of business. Every morning has shown bearish behavior since last Wednesday. Could this potentially be the turning point and be a bullish day?

@Tiffany- thanks for your fast response. CABA US – non-leveraged only for the moment, however it will be assessed for a couple of months then they may add it to leveraged. PGNY US – set up for both leveraged and non-leveraged account. The account you pick depends on what you want to do to be honestly. With share dealing/ ISAs you will physically own the stock and receive dividends. The commission for US shares on non-leveraged accounts is $15 or 2 cents per share (you will be charged the larger of the two. Further to this, you do have our custody fee on share dealing which is £24 per quarter. You can find out more about share dealing fees by following the link here. With a CFD account (leveraged) you are also charged commission per side which is $15 or 2 cents per share again on each side. When trading the Cash we also charge overnight funding. With these account you will only have to put down 20%-25% of the market value to open a position. With Spread betting you're not charged commission, you're charged spread. This means when you open the position you will be in an instant loss but the profit/ loss you make on that position can be realised as soon as you click close position. There will be no commissions. This type of account is also not subject to capital gains tax. With the Spread betting account, you can trade the cash which has overnight funding but you also have the option to trade a forward contract. This has a larger spread, and expiry date but no overnight fees. You can choose to roll forward contracts if you wish to used them and hold them long term. The option to rollover is on the MyIG page when you select Settings> Rollovers. Like the CFD you will only have to put down 20%-25% of the market value to open a position.

Indicator alerts can only be set on the desk top, I'm speaking with the app developers already about incorporating them into the iOS app. Apologies for the inconvenience.

Hey @Cheerywalnuts, thanks for your post. The movement on the cash price was the dividend adjustent for Wall st. Adjustments are made 21:00 GMT, (so 5am Singapore time). We post the expected dividend adjustments on the community on 'Our Picks'. The Wall St adjustment that evening was posted as 32. 6. If you want to see how dividend adjustments work on Cash markets you can find out more by following the link below: How do dividend adjustments affect my position?

Hey - I've spoken to our technical team and they're not sure what you're looking for. Are you looking potentially for Layering which is when you can have different layers of indicators on certain charts? Let me know and apologies for the delay

Hey @Tiffany- What are the names/ tickers of the 2 stocks? And do you want to trade them on a non-leveraged or leveraged account. When you respond '@' me in, then I can request to get them added for you.

Hey @Arnold Wright, thanks for your message. With non-leveraged accounts (Share dealing), you will be able to find CTC statements on the platform on the MyIG page by selecting Live accounts> Statement. If you can't find it there, open up the platform and select My Account> History> Statements. With leveraged (CFD or spread betting) accounts you will need to contact us and request them. Let me know if you need anything else by '@' me.

FTSE 100, DAX and Dow have turned higher despite sharp losses on Friday. With key resistance up ahead, will the recent market uptrend continue? Our senior market analyst Joshua Mahony wrote about the FTSE, DAX and DOW movement. What is everyone thinking of this recovery and do you think it's going to continue with this bullish behavior. FTSE 100, DAX and Dow surges higher after Friday declines

Hey @Razzarino, thanks for your post. If this issue is still happening can you let me know which US stocks and at what time of the day. If it is pre or post market for stocks that are not all sessions, they will not move. If it is all sessions stocks they sometimes aren't as liquid however there should still be some price movement. Let me know

Hey @SteveKG, apologies for the late response. You would need to sign up with https://www.ig.com/en. This is an English platform for persons living in Spain. I hope this helps.

@dmedin, after refreshing the page does it still persist? If so I would advise you to contact our technical team. This should not be happening especially when the charts are something you need for your technical analysis! Let me know

@kozseb, If you're still having issues please contact the help desk. Apologies for the inconvenience. - Sorry I can't help more with this on the Community.

Hey @dmedin, Is that on the cash or forward chart for Greggs? I've tried to replicate the same layout on my phone and desktop but it's not showing that issue you're having. If it's on your desktop as part of your layout, can you remove the chart then re-add it and see if it's still not working. Let me know

Hey @wki, thanks for your message. I've just checked and the stop losses and orders to open for Stellar seem normal. Let me know if you still see anything abnormal. If you do, respond to this email with a screenshot and '@' me into your response. Cheer

Hey @Alfred Jlas, I hope you're well. What we offer is the opportunity to speculate on the price of Cryptocurrencies. What we don't do is offer clients the opportunity to buy the underlying currency. You would have to check what other companies offer this. We wouldn't be able to suggest which ones are best.

Thanks for your message, Different accounts may or may not be subject to capital gains tax. The accounts that are taxed will need to be managed by yourself. We do not deduct tax when clients make withdrawals. We send out yearly statements to help you with your tax returns.

@LLass, thanks for your message. It is a regulatory requirement that we have to make this information available for clients to see. What is it you mean by having the banner signed? If you '@' me in your response I will be able to get back to you.

Good morning @Jompe71, Thanks for your update. If you have any issues going forward let us know.

Hey @bamico, thanks for your message. In this incident it would be best to contact our client facing team. It may be an issue with the account or with the stock which they will be able to determine straight away once they take a look at your account. Apologies I couldn't help over the community.

Hey @Akash1986, thanks for your post. Monte Safieddine our Market analyst has posted an article this morning about gold, silver and oil movement that you may be interested in. Gold and silver long bias at the extremes, oil sentiment shifts Further to this, we have a gold and silver forum on the community you may find interesting: Gold & Silver in a LT rally Let me know what you think.

When you're buying a call/put you put down your full loss (size x price of the option) which is the premium. If the market moves in your favor you will win as much as the market moves past your break even point. Below is an example for buying a call.

Correction, it's up now. Let me know what you think 😁

Very happy to announce that we have a live video now on the Pitchforking strategy. We've got Eddie Tofpik, chief strategist at ADMISI as well as Marketing Director of the Society of Technical Analysts (STA) in the TV studio . We're really excited about this talk and hope you are too. If you miss it, it will be available on our 'IG TV on Demand' by 12pm today!

Why we've started making Podcasts Podcasts are a great way to develop your trading knowledge and prepare for your time on the markets. You can explore different trends and events with our market deep dives as well as gain incite from our in-house experts and guests. Where can you find them? Our Podcasts are now available on Spotify and Apple Podcasts. You can also find more information by following the link here. What Podcasts have we made so far? The IG Trading the Markets podcasts cover a range of topics on current market trends and educational material. Below you can find a list of the podcasts available so far. We have been looking at your interests and realised that you wanted more information on Cannabis. If you have anything you would like us to talk about, let us know by commenting so we can priorities your topics for our podcasts.

Hey, apologies for the delay in getting back to you. If you're still experiencing issues I would advise contacting chartsupport@marketdatasystems.com. They're our technical specialists.