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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Multiple MT4 accounts on the same PC... How to..

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  2. IG Labs Excel download link not working

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  3. L2 Dealer Screen does not open?

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  4. Magnetic behaviour in Fibo retracement

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2,853 questions in this forum

  1. Pro Real Time platform

    Asked by Guest Swiss,

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    3 answers

  2. Error when using Schopenhauer API wrapper with NodeJS

    Asked by Guest JohnRC,

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    2 answers

  3. Close at market not spread with RealProTime

    Asked by tmattias,

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    2 answers

  4. Watch lists

    Asked by Talmid,

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    5 answers

  5. Forex certification

    Asked by Guest Wahby,

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    1 answer

  6. Positions in chart

    Asked by Guest FlyPoster,

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  7. ASX Equities

    Asked by Guest Norman_1982,

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    1 answer

  8. Demo Account Still Glitchy

    Asked by Guest dufc1983,

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    3 answers

  9. Chart Problems

    Asked by Caseynotes,

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    3 answers

  10. Maximizing trading screen area.

    Asked by Guest Alec,

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    1 answer

  11. SmartPortfolio ISA - Wrapper Contains Cash - How to re-invest?

    Asked by wiggly,

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    1 answer

  12. Export watch list to other CFD account

    Asked by Guest kaunie,

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    1 answer

  13. New Age Beverages (NBEV)

    Asked by h7,

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  14. CFD vs Spread-betting

    Asked by Whiterose,

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    1 answer

  15. Does IG's Platform Work in China

    Asked by Guest AussieGirl,

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    1 answer

  16. Trading cfd for the first time on ig

    Asked by Guest Findaway,

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    1 answer

  17. Spikes on charts 7th Jan 2019

    Asked by Guest AbDXB1345,

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    2 answers

  18. Limited Risk trading is not available on this market

    Asked by Guest MSEdge,

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    6 answers

  19. Account froze during GBP flash crash

    Asked by Guest JM93,

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    4 answers

  20. iOS app crash

    Asked by Guest kryomancer,

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    3 answers

  21. Prorealtime Screeners

    Asked by Kuntz,

    1 vote
    2 answers

  22. setting up a live account from the demo platform

    Asked by Guest Bill13,

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    1 answer

  23. Does the volume tool show the corresponding contracts traded in the underlying?

    Asked by zala,

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    4 answers

  24. Anybody help

    Asked by Guest Technodroid,

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    3 answers

  25. Demo account

    Asked by Guest JacobB,

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    2 answers

  26. GB data?

    Asked by Guest JayLee,

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    0 answers

  27. we need a lot more indicator

    Asked by Guest 20000,

    0 votes
    5 answers

  28. Account activation

    Asked by Guest Sxoiu,

    0 votes
    1 answer

  29. charts

    Asked by Guest bernardo,

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    1 answer

  30. Intermittent Notification problem

    Asked by Guest MisterK,

    0 votes
    4 answers

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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