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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Multiple MT4 accounts on the same PC... How to..

    Asked by Ranjit,

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  2. IG Labs Excel download link not working

    Asked by Markus,

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  3. L2 Dealer Screen does not open?

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  4. Magnetic behaviour in Fibo retracement

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  5. PSC not placing trades

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2,853 questions in this forum

  1. Problems with IG trading platform

    Asked by Guest tajak2012,

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    27 answers

  2. Order deleted ?

    Asked by Guest Slimfb,

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    3 answers

  3. Pro Real Time demo account

    Asked by Guest Gloryhornet,

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    1 answer

  4. How do I close an open position?

    Asked by Guest alantaylor000,

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    2 answers

  5. iPad/iPhone/Mac Simultaneous Sessions not allowed?

    Asked by Guest G_MANN,

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  6. Price Line Colour - Change?

    Asked by Guest CFDFutures,

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  7. Demo account problems

    Asked by Guest MisterK,

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    7 answers

  8. Can you trade Hong Kong (HK) shares with IG?

    Asked by Guest ckl,

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    1 answer

  9. share trading platform unavailiable right now

    Asked by Guest tatpirate,

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    1 answer

  10. MFI Chart Data Error

    Asked by Guest Tradepete,

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    3 answers

  11. Can't run charts in Google Chrome

    Asked by Mojo66,

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    7 answers

  12. API for Downloading Chart Data

    Asked by Guest RichB-Trader,

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    10 answers

  13. HLOC Data on a MAC Using API

    Asked by Guest Richard Bowen,

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  14. Demo Account Not Working

    Asked by Guest AbDXB1345,

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    1 answer

  15. mr atkins

    Asked by Topsy82,

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    1 answer

  16. Account

    Asked by Guest Slater,

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    1 answer

  17. Platform running slow

    Asked by Guest Myles Reilly,

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  18. Limits being ignored

    Asked by Guest Plumber1,

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  19. How to partially close a position?

    Asked by Guest psmiths,

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    0 answers

  20. What stock market it belongs to?  Open Time/Close Time?

    Asked by Guest G_MANN,

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    2 answers

  21. What's happened to IG Live broadcasts?

    Asked by Guest joeybageyes,

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    7 answers

  22. API not working?

    Asked by DSchenk,

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    1 answer

  23. order vs deal

    Asked by Guest ejaenv,

    0 votes
    1 answer

  24. New platform available for share trading?

    Asked by Guest Laurie29,

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    2 answers

  25. MT4 login - demo Vs live details

    Asked by Guest Neil,

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    13 answers

  26. Michael

    Asked by Guest michael1968,

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    0 answers

  27. are the 9 o'clock candles wrong?

    Asked by Guest Gaz777,

    0 votes
    3 answers

  28. Rejected: Controlled Risk stop must be placed in increments

    Asked by Guest j3r,

    0 votes
    6 answers

  29. New platform for share dealing account?

    Asked by Guest Prof1,

    0 votes
    3 answers

  30. Volume Feeds

    Asked by Guest TheGenDit,

    1 vote
    1 answer

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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