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IG Account Support - MyIG Help

Log in questions, tax reports, account settings, stock transfers, account status, and payments questions should all be asked here.

Explore Questions

  1. Money taken from account by IG due to a IT glitch

    Asked by ibizen,

    1 vote
    13 answers

  1. Signals

    Asked by API,

    0 votes
    0 answers

  2. You are currently restricted from opening any new positions on your account.

    Asked by dew259,

    0 votes
    0 answers

  3. Family member account i can manage and set up ?

    Asked by Proteus,

    0 votes
    0 answers

  4. An annual summary ?

    Asked by spicehunter,

    0 votes
    0 answers

  5. Documents uploaded but still waiting

    Asked by Viviando12,

    0 votes
    0 answers

1,831 questions in this forum

  1. How to open USD account

    Asked by Guest AndyD,

    0 votes
    0 answers

  2. Can I transfer funds out of my ISA and then back in within the same tax year?

    Asked by KeithMWME,

    0 votes
    1 answer

  3. Multiple Demo Accounts

    Asked by NewGuyNick,

    0 votes
    0 answers

  4. Direct Transfer to Bank Account

    Asked by IBSA,

    0 votes
    0 answers

  5. How to have two of the same IG accounts logged in?

    Asked by CocaColaKid,

    0 votes
    2 answers

  6. CFD Account

    Asked by 512786,

    0 votes
    1 answer

  7. UK Account unable to trade US ETFs

    Asked by Dk1981,

    0 votes
    0 answers

  8. My documents verified but still in review / pending process?

    Asked by arkhan,

    0 votes
    0 answers

  9. User ID & Account security.

    Asked by StockWonder,

    0 votes
    0 answers

  10. Paper statements

    Asked by Areyousure,

    0 votes
    3 answers

  11. How much leverage do i have for short sell on CFD's in Australia (ASX)

    Asked by Guest Ruben,

    0 votes
    0 answers

  12. Custody Fee

    Asked by Dogstar52,

    0 votes
    0 answers

  13. Ms

    Asked by Guest Khanh Dang,

    0 votes
    0 answers

  14. Suspended

    Asked by dmedin,

    0 votes
    3 answers

  15. How to change my prefix

    Asked by cuz228,

    0 votes
    0 answers

  16. Card issue

    Asked by BBBBrett,

    0 votes
    0 answers

  17. Why stop loss is activated when the price didn't even get close to it

    Asked by RafalK,

    0 votes
    0 answers

  18. Funds deposited in the wrong account?

    Asked by Cinnamon237,

    0 votes
    0 answers

  19. Share dealing account

    Asked by JMH152,

    0 votes
    1 answer

  20. Share dealing account

    Asked by Guest JMH152,

    0 votes
    0 answers

  21. Pro Realtime server error on activating

    Asked by Plaedies,

    0 votes
    0 answers

  22. New Joint Account

    Asked by Andy67,

    0 votes
    0 answers

  23. My account has not been activated, can you help me?

    Asked by badrobot29,

    0 votes
    0 answers

  24. New account verified but cannot open a position

    Asked by Andrew123456,

    0 votes
    1 answer

  25. NO AUTOCHARTIST SIGNALS ON ANDROID APP

    Asked by complicated,

    0 votes
    0 answers

  26. How long does LEI submit -> account unlock take?

    Asked by Eveready,

    0 votes
    2 answers

  27. paypal

    Asked by asraja15,

    0 votes
    1 answer

  28. Paypal

    Asked by asraja15,

    0 votes
    1 answer

  29. paypal

    Asked by roypat,

    0 votes
    1 answer

  30. Where is my money

    Asked by ALMS,

    0 votes
    1 answer

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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