CharlotteIG
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Posts posted by CharlotteIG
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1 minute ago, BackyardCursor said:
Newbie here, so please bear with me with regards to the naive questions. I'm sure they have been asked several times before.
I have been wondering about how long it takes to execute a spread bet, or even CFD for that matter? Be it opening or closing of your position.
Given that you don't actually own the asset, so market liquidity shouldn't really be a factor, would the position not be executed immediately?
Hey @BackyardCursor, thanks for your first post
Most client positions will be executed immediately. The way that we operate is making sure we hedge the same way as clients. Ideally we would have 50% long and 50% short meaning when one is losing the others are winning and they cancel out each others profit/ losses. Of course most of the time this isn't the case.
So say 60% are long and 40% are short IG have to hedge that additional 20% long. Because we are hedging trades we have to sometimes ask client, who are trading large sizes, to use advanced orders or call us to hedge their positions directly with us.
This is why you may occasionally see that some markets become 'unborrowable' (no short positions) or 'unlongable'( no long positions) because we're unable to hedge anymore in that market and we wouldn't take on client positions that we can't hedge.
I hope this helps
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@MercuryGlad you mentioned the Breakout because DailyFX just posted about a potential bullish movement on Brent and which points that are worth keeping an eye on.
Check out the full article by following the link below and let me know your ideas.
Crude Oil Forecast: WTI Oil & Brent Eye Resuming Uptrend Price Action
Please know this is just for your interest, not a trading idea.-
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9 minutes ago, Mercury said:
Thanks for that @CharlotteIG, my analysis is similar in that I have a turn and breakout on GBPUSD and current consolidation, probably in a Flag, which suggests a continued rally on breakout. I believe this is overall a counter trend rally and the long term trend remains bearish. Naturally the UK election, Brexit new referendum or not, Marxist based government or not, Scot,and indyref2 or not is cause for concern but I imagine USD weakness might supersede this to some extent. My EURGBP analysis is indicating a period of EUR dominance to come soon, which may also be attributable to the UK political situation, at least short to medium term. therefore I prefer to trade EURUSD rather than GBPUSD, although I did trade the initial breakout but have cashed for profits.
I see what you mean and appreciate you sharing your trades.
17 minutes ago, Mercury said:I did trade the initial breakout but have cashed for profits.
^ 👍 Glad to hear!
^
We have news for each currency pair but not relevant to each other which makes deciding on a direction hard (if you're not using technical analysis).
I wonder if anyone is going to be getting involved with the cable trade during brexit and trade war announcements and if they are how are they deciding which way to go.
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Hey@ben91,
Our corporate actions team have now sent out an email regarding the outcome of SodaStream to all clients who were invested in it.
Let me know if you have any questions
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@Mercury & @dmedin- Thanks for sparking this chat back up again. I feel like with everything going on with Brexit (focusing on EURGBP) and trade war we sometimes forget about Cable movement. DailyFX have wrote their thoughts on cable. Something you might find interesting, let me know
GBP/USD: Overtaking This Price Could be a Game Changer- British Pound to USD Outlook
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I will bring this suggestion to the development team next week. Would it still be useful for you in the information section?
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8 hours ago, Guest Please bring the app back. said:
Please bring the app back!
Hey, thanks for your feedback message.
Thanks for your feedback message. I've spoken to our app development team recently and unfortunately there's not high enough demand to bring back the app. Sorry.
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15 hours ago, andysinclair said:
Just been looking at the IG Labs site: https://labs.ig.com/community and it is currently full of spam posts. Can somebody go through and delete them, it's currently unusable.
Also, there has been talk of moving the Labs forum to here, any progress on that?
Cheers,
Andy
Hey @andysinclair, thank you for letting us know.
I will contact the relevant team to get the spam cleared.
I will be able to get you an update for the move soon.
Thanks,
Charlotte
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8 hours ago, Guest SpiDow said:
Hi Frds. You may consider using G'teed stop order.? There is a premium to it though.
If not then set a stop far enough and watch the market lor. Hope this helps.
If you wish to add a guaranteed stop you will only need to pay the premium if the stop is hit.
With Spread betting it will simply be size x premium. With CFD it's size x contract size x premium.
The deal ticket will show you the premium you have to pay:
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Hey Guys,
DailyFX are having a webinar on 5 Continuation patterns and how to trade them. Watch it and let me know what you think.
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16 minutes ago, dmedin said:
That's a far better analysis than many of the daily ones we get on IG ...
If you want I can speak with the analysts at IG about doing a mix of longer and shorter time periods for TA rather than just dailies.
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You may find this piece better as DailyFX are working off daily but use the whole week as well.
Gold Price: Signals to Break the Deadlock - XAU/USD Forecast
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Hey guys, we have a short clip on Bitcoin and Crypto index bear movement this month. Let me know what you would like our TV team to produce. They have a lot of time for your suggestions!
If you don't have time to leave your suggestions on community you can contact Jeremy on Twitter @JeremyNaylor_IG.
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2 hours ago, Guest SpiDow said:
Hi. If I hv an open position of an CFD Index, how do I close it out using my mobile app?
On my PC, I can use the "CLOSE" button. Thanks.
Thanks for your post.
If you're using the IPhone (iOS app) you can close a position by clicking the positions tab at the bottom of the page> Click on the position you wish to close> Close position.
With the Android app you need to select the three horizontal line in the top left corner> Trades > Closed > Close position.
Let me know if you have any other questions, I'm more than happy to help
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16 hours ago, love4ever4nature said:
Hi there,
IMO Gold will strongly bounce back @1479 level
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Hey @love4ever4nature, thanks for your post.
Josh, one of our analysts wrote a piece on this today:
You can check out the full article by clicking here.
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17 hours ago, dmedin said:
Options are a great middle ground between shares and SB/CFD, because OTOH you don't get stopped out and can hang on to your position till the end, and OTOH you can still trade on leverage without owning anything.
Would love to see more instruments covered on the web platform, including individual stocks.
We do offer equity options but they're only traded over the phone
When buying, yes you only put down the premium which is great because it's also the maximum you can lose.
When selling though you have to put down the margin as if you were trading the underlying.
With our new strategy we're hoping to bring out more options, if you have any suggestions let me know.
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11 hours ago, BennyBuysShares said:
Hi I am trying to buy shares in VIC (Victory Mines Ltd) using an on exchange order. Buy 1,000,000 @ 0.002 but when I submit my order it comes back deleted?
Can anyone assist?
Hey @BennyBuysShares, thanks for your message.
When placing a limit order you're looking to buy at that price or better (lower) this market was trading around 0.15. We were deleting the order because the price you were looking to buy at was so much higher than the market price. It looks like bad practice on our side and it means you can get filled at a higher price than you need to be.
If you were looking to only buy when the market reaches $0.002 you could set an alert then place a limit order. Alternatively you can place a stop order to buy but if it moves up you can get filled at $0.002 or higher.
I hope this helps.
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On 07/11/2019 at 20:40, pripet324 said:
Hello. I am a new user having started a month ago using the spread betting platform.
Yesterday I noted that the minimum stakes that I can place have increased generally by a factor of around 4-5.
For example, Goldman Sachs used to allow me to trade at £0.01p a point, but now the minimum is £0.05p. I have noted a similar pattern on other shares, always around the 4-5x increase in minimum stake from before.
Is this something that happens automatically after a period of time (as above, I've been using the platform for a month) or is there another cause?
Hey @pripet324, thanks for you post.
When you first start up on spread betting you do get 75% reduction in the bet size for the 1st week, the 2nd week it's 50%, the third week you get 25% off the bet size then on the 4th week it's the normal full bet size.
On CFD it will be 50% for a week then normal bet size.
We have reduced sizes so clients can try smaller sizes and practice.
I hope this helps.
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On 16/11/2019 at 14:14, backwardation said:
Gann fans work nicely on PRT, but on the web platform they move around as you zoom in and out or change time frames. It makes no sense, there must be something I'm doing wrong. For example if I draw a Gann fan from the lowest point to the next low candle, then zoom or change time frame the lines completely move around. Also if I set a specific angle (45) and then zoom or change time frame all the fan lines move significantly..
@backwardation, thanks for your feedback message. I've just tested this myself and can see the issue. I've contacted someone to look into this issue and will update you when I get updated.
Apologies for the inconvenience.
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On 08/11/2019 at 16:25, Cedric said:
How do I get MACD directly onto my chart as opposed to it being under the chart?
Hey @Cedric, thanks for your post.
After speaking with our developers they said we only offer it below the chart at the moment. We haven't seen demand for traders who want MACD on the chart. Because you have shown interest, I will push feedback that people do want overlay for MACD.
Is there anything else I can look into?
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On 01/11/2019 at 21:45, UN1234 said:
I have recently started a demo account, but over the last 1-2 days I have been logged out a couple times, seemingly for no reason, just running the web platform normally in a tab.
I have seen a similar post to this in the forums, where it was suggested that there was an inactivity limit. I can't find that in the new web platform, the old one is set to 12 hours, and far less time than that passed between the 'logouts'. I don't have any mobile version at all that could have caused some problem with an attempted additional login.
Is there some inactivity setting for the 'new' web platform that I am not finding? Otherwise this is a quite disturbing glitch, just finding yourself kicked out to the default ig group website when expecting to see your web platform workspace...
Hey @UN1234,- thanks for your post.
The new web trading platform is set to log you out after 12 hours of inactivity. I can see that you mentioned you don't login on any other devices so I'm not sure why it's doing this.
Which internet browser do you use out of interest?
Unfortunately, there's no place within then new platform that you can go in and change these settings.
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4 hours ago, dmedin said:
@CharlotteIG Apropos of RTP 11, are you able to confirm if it will be able to show 'tick volume'? As currently there are many instruments in PRT that don't display volume, such as FX.
@dmedin, Our technical team said that everything will remain the same as before. What I can do is put this is feedback and see what can be done. If you are having issues and want change, I would advise is sending a screenshot to chartsupport@marketdatasystems.com. These go direct to ProRealTime and IG developers.
If they can see clients are sending direct feedback as well it may help push this.
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On 18/11/2019 at 22:27, R-Walker said:
8 months on and a bit more interest - has the plans for an ASX api changed?
Hey @R-Walker, it's still not something they're willing to offer. James did put your feedback through but there's been no progression on this project because demand isn't there.
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On 18/11/2019 at 19:53, Guest Rodrigo said:
I would like IG to have dividends dripping program? Is that possible?
As mentioned in the previous forum, I will contact our corporate actions team about who can push this. I think it's a great idea that a lot of clients want. I will update on the other forum.
Apologies for the delay in this project.
Thanks
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Spread Bet Execution.
in IG Trading Support - Dealing Questions
Posted
No problem at all. If you need me for anything just '@' me